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CV backups are failing in AIQUM with missing resource pool error

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+
  • All OS platforms
  • CommVault (CV) aux copy backups

Issue

  • CV backups are failing in AIQUM
  • Error on CV:
Error Code: [13:226] Description: Error occurred while replicating snaps [Snap_Name], 
for storage policy [Storage_Policy_Name] 
copy [Auxcopy_Name] 
MediaAgent [CV Media Agent]: 
Backup job [Job ID]. 
OnCommand job[Job ID] did not complete successfully. 
Error:[Could not find any resource pool associated with storage service node 'Type_of_copy (Mirror/Vault)'. Suggestion: 
Use the 'storage-service-modify' API to associate one or more resource pools with storage service node 'Mirror' of storage service 'Protection service name'.].

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