Skip to main content
NetApp Knowledge Base

How does an expired ONTAP user password affect AIQUM cluster polling?

  1. Last updated
  2. Save as PDF
Views:
16
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
generalsupport
Last Updated:

Applies to

Active IQ Unified Manager(AIQUM)

Answer

AIQUM uses two independent mechanisms to communicate with an ONTAP cluster:

  1. Certificates – Used only to establish a secure TLS/HTTPS communication channel. Certificates do not replace ONTAP user authentication.
  2. ONTAP user credentials (username and password) – Used to authenticate API requests and authorize data access.

Additional Information

If the ONTAP user password configured in AIQUM expires:

  • The secure TLS connection remains established.
  • API authentication fails due to invalid credentials.
  • AIQUM cannot authenticate API requests to ONTAP.
  • Cluster discovery, polling, and data collection stop.
  • The cluster may appear in a Failed or Incomplete state in AIQUM.
NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.