AIQUM GUI “Null value was assigned to a property of primitive type setter” Error while accessing the Alert setup page
Applies to
- Active IQ Unified Manager (AIQUM) 9.16
- ONTAP 9.15.1P7 (Cluster Mode)
Issue
- When attempting to access the Alert Setup page in Active IQ Unified Manager (AIQUM) and within the UM web interface, clicking on Health > Clusters > (Cluster Name) produces the following error message:
==TIME==
2025-09-29 14:17:27,331
==MESSAGE==
Null value was assigned to a property [class com.netapp.dfm.entity.inventory.ontap.protection.SnapMirrorRelationship.
lastSync] of primitive type setter of com.netapp.dfm.entity.inventory.ontap.protection.SnapMirrorRelationship.lastSync;
nested exception is org.hibernate.PropertyAccessException: Null value was assigned to a property
[class com.netapp.dfm.entity.inventory.ontap.protection.SnapMirrorRelationship.lastSync] of primitive type setter
of com.netapp.dfm.entity.inventory.ontap.protection.SnapMirrorRelationship.lastSync
==DETAILS==
No details are available.
==CORRECTIVE ACTION==
No suggested corrective action is available.
==LOCATION==
Location is not specified.
==BROWSER INFO==
App Name: Netscape
App Version: 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/10.0.0.0 Safari/537.36 Edg/140.0.0.0
App Codename: Mozilla
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/10.0.0.0 Safari/57.6 Edg/140.0.0.0
Platform: Win32
Cookie Enabled: true
- Cluster polling fails with:
Monitoring failed for cluster <cluster_name>. Reason: Incorrect response from one or more Data ONTAP APIs. Contact technical support. Details: Timed out waiting for cluster, recommend increasing timeout value