No performance data after the upgrade of Active IQ Unfied Manager to 9.8RC1
Applies to
- Active IQ Unified Manager (AIQ UM) 9.8RC1
- Virtual Appliance (vApp) only
Issue
- Unable to see the performance data for all the clusters post the upgrade of AIQ UM from 9.7P1 to 9.8RC1 vApp.
- We can see following errors in the
au.log
:
2020-11-24 17:46:04,382 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.UnsatisfiedLinkError: libxml2.so.2: cannot open shared object file: No such file or directory: Failed to retrieve counters from one of the files, Cause: example.fakedomain.com
2020-11-24 17:46:04,382 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.NoClassDefFoundError: Could not initialize class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.ArchiveFileParser: Failed to retrieve counters from one of the files, Cause: example.cluster.com
2020-11-24 17:46:04,383 ERROR [pool-3-thread-6] c.o.s.a.d.n.a.c.BasePerformanceArchive (BasePerformanceArchive.java:241) - java.lang.NoClassDefFoundError: Could not initialize class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.ArchiveFileParser: Failed to retrieve counters from one of the files, Cause: example.cluster.com
- Upgrade Logs shows:
Reading package lists...
Building dependency tree...
Reading state information...
The following packages will be REMOVED:
autofs* bind9-host* libarchive13* libbind9-161* libdns1104* libicu57*
libisc1100* libisc160* libisccc140* libisccc161* libisccfg163* liblwres141*
liblwres161* libxml2* libxslt1.1* reprepro* shared-mime-info* xmlstarlet*
Removing libxml2:amd64 (2.9.8+dfsg1-0.0+deb9u0) ...
Removing libicu57:amd64 (57.1-6+deb9u3)
E: Unable to locate package libvorbisenc2:amd64
Reading package lists...
Building dependency tree...
Reading state information...
Package 'libxml2' is not installed, so not removed