Active IQ Unified Manager erroneously displays "Authentication failed. Please verify Username and Password" for a Local User login in the webUI
Applies to
Active IQ Unified Manager 9.7
Issue
- Active IQ Unified Manager erroneously displays
"Authentication failed. Please verify Username and Password"
when logging into the web interface a local user, but allows login to maintenance console in the case of the maintenance user. - Changing the local user's password in the webUI does not resolve the issue
- Changing the maintenance user's password from the maintenance console does not resolve the issue