Skip to main content
NetApp Knowledge Base

Active IQ Unified Manager erroneously displays "Authentication failed. Please verify Username and Password" for a Local User login in the webUI

  1. Last updated
    Oct 12, 2021
  2. Save as PDF
Views:
694
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:
10/12/2021, 6:22:33 PM

Applies to

Active IQ Unified Manager 9.7

Issue

  • Active IQ Unified Manager erroneously displays "Authentication failed. Please verify Username and Password" when logging into the web interface a local user, but allows login to maintenance console in the case of the maintenance user.
  • Changing the local user's password in the webUI does not resolve the issue
  • Changing the maintenance user's password from the maintenance console does not resolve the issue

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.