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Active IQ Unified Manager HTTPS certificate page does not open

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Applies to

Active IQ Unified Manager (AIQUM)

Red Hat Enterprise Linux (RHEL)

Issue

  • Clicking "HTTPS Certificates" in the UI yields no response
  • Attempting to access the URL directly shows an endless spinning circle
  • Unable to access HTTPS Certificate window in WebUI.
  • When running the DFM SSL commands we get this message: 
    • [root@server cert]# dfm ssl server setup
Error: sudo: PAM account management error: Permission denied
[root@server cert]#

[root@server cert]# dfm ssl server detail
Error: Unable to communicate with server.  Please ensure the server is running.
  • When running the command "cert.sh" we get the following message: 
    • [root@server cert]# su -c "sudo /opt/netapp/essentials/bin/cert.sh display -rfc" -s /bin/bash jboss
sudo: PAM account management error: Permission denied
[root@server cert]#

 

 

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