Skip to main content
NetApp Knowledge Base

Active IQ Unified Manager HTTPS certificate page does not open

Last Updated:

Applies to

Active IQ Unified Manager (AIQUM)

Red Hat Enterprise Linux (RHEL)


  • Clicking "HTTPS Certificates" in the UI yields no response
  • Attempting to access the URL directly shows an endless spinning circle
  • Unable to access HTTPS Certificate window in WebUI.
  • When running the DFM SSL commands we get this message:
    • [root@server cert]# dfm ssl server setup
      Error: sudo: PAM account management error: Permission denied
      [root@server cert]#
      [root@server cert]# dfm ssl server detail
      Error: Unable to communicate with server.  Please ensure the server is running.
  • When running the command "" we get the following message:
    • [root@server cert]# su -c "sudo /opt/netapp/essentials/bin/ display -rfc" -s /bin/bash jboss
      sudo: PAM account management error: Permission denied
      [root@server cert]#



Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.