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Automatic alerts not triggered for NVME flash cache failure

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Applies to

  • ONTAP 9.x
  • ONTAP System Manager (OSM)
  • ActiveIQ Unified Manager (AIQUM) 9.x
  • ActiveIQ Digital Advisor (AIQDA)
  • NVMe Flash Cache

Issue

  • Automatic alerts not triggered for NVME flash cache failure while it shows failed in sysconfig -a:

slot 3: Flash Cache NVMe
Serial Number:      Sxxxxxxxxxxxx0
Part Number:        119-00329
Hardware Revision:  B0
Firmware Version:   NA01
Firmware File:      X3311_S000PM983NVM
Model Name:         X3311A
Capacity:           1024 GB
State:              failed

[Node-01: kernel: nvme.card.degraded:error]: NVMe caching module in slot 3 with serial number Sxxxxxxxxxxxx0, and model number X3311A is degraded with status 0x400017.

  • ONTAP/OSM/AIQUM didn't trigger any alert despite the NVME Flash cache is failed.
  • AIQDA raise the event.

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