AIQUM server is not reachable intermittently and acquisition fails at times
Applies to
- Active IQ Unified Manager (AIQUM) 9.8+
- All OS versions
Issue
- AIQUM server is not reachable at times
- Even if the GUI is accessible, acquisition of clusters fail intermittently
- As a result, AIQUM displays old data (for eg: disk space utilization) not matching with the current ONTAP figures
acq.log
has several occcurence of"Data source is already performing a poll of netappstorageperformance. Therefore this poll is skipped."
for different clusters- This can happen after an upgrade
- After a reboot the issue is resolved for some time
- You may see the below error
oom-kill:constraint=CONSTRAINT_NONE,nodemask=(null),cpuset=/,mems_allowed=0,global_oom,task_memcg=/system.slice/ocie.service,task=java,pid=3879248,uid=997 out of memory: killed process 3879248 (java) total=vm:8816112kb, anon=rss:4154524kb, file-rss:0kb, shmem-rss:0kb, UID:997 pgtables:9072kb oom_score_adj:0 ocie.service: A process of this unit has been killed by the OOM killer. ocie.service: Main process exited, code=killed, status=9/KILL Stopping Active IQ Manamgent Server service ocie