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How to verify network connectivity between ONTAP and UM for Windows platform?

Last Updated:

Applies to

  • ActiveIQ Unified Manager(UM) 9.6+
  • OnCommand Unified Manager(UM)9.5 and below
  • Windows OS


  • The article describes various methods of checking the network connectivity between ONTAP and UM (Windows) for troubleshooting cluster addition/acquisition issues
  • Possible UI errors:
  • Failed to fetch the HTTPS certificate from Enter a valid Host name or Port.
  • hostname or IP> cannot be contacted. Enter a valid host name or cluster management IP address, protocol and port.
  • Cluster cannot be reached. Ensure that there is network connectivity to the cluster and the API has not timed out.

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