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Renaming  source volume causes auxcopy failure in CommVault

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active-iq-unified-manager
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OM
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Applies to

  • Active IQ Unified Manager 9x
  • OnCommand Unified Manager 7.3
  • CommVault IntelliSnap

Issue

  • Primary volume has been renamed before auxcopy job
  • When a volume is renamed, Commvault, which is starting the replication using OCUM cannot replicate the volume as it complains that the original volume is missing.
  • When we check in OCUM GUl, the volume has been renamed
  • in UM subscription service, and we see that the volume is still present with the old name

Errors in Commvault:
Error Code: [13:127]
Description: Error occurred while processing chunk [8878] in media [] for storage policy [policy name] copy [name]: .
Source: its-commserve, Process: AuxCopyMgr

Error occurred while processing chunk [8878] in media [] for storage policy [policy name] copy [name]: .
Source: its-commserve, Process: AuxCopyMgr

Error occurred while adding list
of snapshots to Dataset id [0ce429fe-4d45-4b3d-b9d7-4f9c27d1cc55:app_type=OCUM,type=storage_service_subscription,uuid=24dbd33d-b2d0-44a2-bf1b-5fee78c63222], Source Copy [100]. Error Message = [Volume containing path:[/vol/path/to/dest.lun] not present on filer:[cluster1].].Check streams information for more details
Source: gdc02168, Process: AuxCopy

 

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