AIQ Unified Manager backup creation failure due to missing 7zip
Applies to
- Active IQ Unified Manager 9.6+
- Microsoft Windows Server
Issue
- Unified Manager shows this event:
Event - Database Backup Failed
Trigger Condition - Daily database backup 'AIQ_UM_9.[6+]_backup_windows_06-16-2021-05-00.7z' creation failed. Reason: Error occurred while creating backup archive [configured\backup\path]\database_dumps_repo\ocum_mysql_full_backup_1623844807008.sql.7z.
- Scheduled backup fails while creating backup archive
ocumserver log:
2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupArchiver] Error Occured while creating backup archive [configured\backup\path]\database_dumps_repo\ocum_mysql_full_backup_1623931208819.sql.7z cause : Cannot run program ""[7zip\install\path]\7z.exe"": CreateProcess error=2, The system cannot find the file specified
2021-06-17 05:12:34,483 ERROR [oncommand] [taskScheduler-5] [Backup|ScheduleBackup] [c.n.d.i.backup.BackupRestoreManager] Error occured while compressing databse dump file or deleting it