Skip to main content
NetApp Knowledge Base

Login to Active IQ UM web UI with the maitenance user because of issues with the underlaying PAM

Views:
677
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • Active IQ Unified Manager 9.7P1 (UM) on Redhat
  • Login to the webUI with the maintenance user
  • No LDAP is configured within UM or within the host OS

Issue

  • After UM is newly deployed, the login with the maintenance user to the web UI fails with an authentication error

Authentication failed for admin

  • In the /var/log/ocum/ocumserver.log you see:

<date> [:NOTIC]::WEB:err:[IP]::Authentication failed for admin[org.springframework.security.web.authentication.WebAuthenticationDetails@ffff6a82: RemoteIpAddress: <ip>; SessionId: null]: org.springframework.security.authentication.BadCredentialsException: Authenticating token for ldap user not successful

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.