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Scripts stopped working after AIQUM Upgrade

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active-iq-unified-manager
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OM
Last Updated:

Applies to

  • ActiveIQ Unified Manager(AIQUM) 9.10
  • Red Hat Enterprise Linux Server release 7.9 (Maipo)

Issue

  • After Unified Manager Upgrade, Customer is unable to get incident generated using scripts.
    • In the Alert setup page, scripts are configured which will create incident via nagios.
    • Once an event is captured by AIQUM, this inturn is written into nagio log. These logs are cleared once the script runs and an incident is created.
  • AIQUM functions normally and the events are get triggered successfully, but the alert scripts won't run.

 

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