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AIQUM shows Network Interface Status Down for all metrocluster DR SVM-MCs with REST based acquisition via Cloud Agent

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Category:
active-iq-unified-manager
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om
Last Updated:

Applies to

  • ActiveIQ Unified Maager (AIQUM) 9.14+
  • ONTAP 9.14.x and above
  • Cloud Agent based acquisition

Issue

  • AIQUM shows Network Interface Status Down for all metrocluster DR SVM-MCs with REST based acquisition via Cloud Agent
  • Event details:
Alert from Active IQ Unified Manager: Network Interface Status Down (State: New)
 
Risk          - Network Interface Status Down
Impact Area   - Availability
Severity      - Error
State         - New
Source        - svm1-mc:lif1
Cluster Name  - cluster1
Cluster FQDN  - cluster1.domain.com 
Trigger Condition - The operational status of the logical interface with data protocols: NFS is down.
  • These Alerts keep coming for all svm-mc, where the LIF is down by design because the SVM is down, as it is a destination in a Metro Cluster
  • ZAPI based acquisition doesnt show this behavior

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