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AIQUM ocie service not starting due to EOF exception on server truststore

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Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

ActiveIQ Unified Manager (AIQUM) 9.6+

Issue

  • AIQUM GUI is inaccessible
  • Via the maintenance console the AIQUM service status is shown as Not Running
  • Manually restarting the AIQUM services does not fix the issue
  • server.log:
    ("org.wildfly.security.key-store.ServerTrustStore" => "WFLYELY00004: Unable to start the service
    Caused by: java.io.EOFException"))

 

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