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Cluster acquisition fails in AIQUM due to parsing failure on cifs-share-get-iter

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Category:
active-iq-unified-manager
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OM
Last Updated:

Applies to

  • ActiveIQ Unified Manager (AIQUM) 9.6+
  • Any OS platform
  • ONTAP 9.x

Issue

  • Cluster acquisition fails in AIQUM on pursing cifs-share-get-iter ZAPI call
  • au.log:
WARN  [foundation-poll-2] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:633) - [netappfoundation] <Cluster_Name> - while executing ZAPIs on datasource: <Cluster_Name> IP: <Cluster_IP> for ZAPI: cifs-share-get-iter, com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to parse response org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0x1f) was found in the element content of the document.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) ~[xercesImpl.jar:?]
at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source) ~[xercesImpl.jar:?]
...
 
...
 
 
Wrapped by: org.jdom.input.JDOMParseException: Error on line 3: An invalid XML character (Unicode: 0x1f) was found in the element content of the document.
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:468) ~[jdom.jar:1.0]
at org.jdom.input.SAXBuilder.build(SAXBuilder.java:851) ~[jdom.jar:1.0]
at com.onaro.sanscreen.acquisition.datasource.netapp_ocie.transport.zapi.ZAPIConnection.parseResponseXMLFromZAPIOutput(ZAPIConnection.java:267) ~[au-datasource-netappfoundation.jar:9.13.0-2023.06.J287]
... 13 more
Wrapped by: com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to parse response
...
...
 
ERROR [foundation-poll-2] c.o.s.a.d.n.t.z.ZAPIConnection (ZAPIConnection.java:444) - [netappfoundation] <Cluster_Name> - Communication problem with the cluster: <Cluster_Name>, command: cifs-share-get-iter, error: '' on try 5 out of 5
 
  • Adding cifs-share-get-iter on /opt/netapp/essentials/au/conf/preferences/disable-zapis-default.txt works but this means AIQUM can get no CIFS share data from any client

 

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