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Unable to add cluster to Active IQ Unified Manager resolution guide

  1. Last updated
    Apr 9, 2025
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active-iq-unified-manager
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Last Updated:
4/9/2025, 11:57:08 PM

Applies to

  • OnCommand Unified Manager (OCUM)
  • Active IQ Unified Manager (AIQUM)
  • ONTAP 9.x

Description

  • When adding a cluster to Active IQ Unified Manager the following errors might occur in the web interface.
    • Host <IP/hostname/FQDN> you specified has identified itself with a self signed certificate for Active IQ Unified Manager that has expired. Therefore, you cannot proceed.
    • <IP/hostname/FQDN> is running an unsupported Data ONTAP version. The minimum supported version is Data ONTAP X.X.X.
    • Unable to add data source, which can be caused by reaching the max number of EMS notification destinations in the data source.
    • Cluster add failed. Cluster <IP/hostname/FQDN> already exists.
    • Invalid login credentials
    • Failed to fetch the HTTPS certificate from xxx.xxx.xxx.xxx. Enter a valid Host name or Port.
    • Failed to fetch the HTTPS certificate from hostname. Enter a valid Host name or Port.
    • Failed to fetch the HTTPS certificate from hostname.prod.org. Enter a valid Host name or Port.
  • Below are a list of known issues and solutions for each
Setup Issues
Network Issues
 
Certificate Issues
 
Other Known Issues

 

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