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Active IQ Unified Manager High CPU Usage - Resolution Guide

  1. Last updated
    Jan 7, 2025
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active-iq-unified-manager
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Last Updated:
1/7/2025, 8:31:23 PM

Applies to

  • Active IQ Unified Manager (AIQUM)

Answer

Getting Started
Common Issues
 
Symptom Solution
  • AIQUM becomes unresponsive
    • Exception occurred while detecting scale db pool issue: java.lang.NullPointerException: null
    •  ocum kernel: Rate limit exceeded
  
  • AIQUM reports AIQCASecure database lock
    • Collection from <ONTAP_IP>_<AIQUM>_202311251252.0.files Failed with error - database is locked
    • File "peewee.py", line 3237, in execute_sql sqlite3.OperationalError: database is locked
  
  • AIQUM server hangs when running on virtual machines
  • Vulnerability scanners can trigger high cpu and memory in Unified Manager 9.13 and 9.14

Additional Information

N/A

 

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