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How to prevent Unified Manager from reporting "Port Status Down" event for unconnected/unused network ports

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Applies to

  • Active IQ Unified Manager (AIQUM)
  • OnCommand Unified Manager (OCUM)

Description

  • When Active IQ Unified Manager detects a network port of which link status is down, it reports Port Status Down event for the node like the following example

How to prevent Unified Manager from reporting

  • Unified Manager will not report Port Status Down events for ports when the link status is down
  • This article explains how to prevent Unified Manager from reporting Port Status Down event for network ports that are intentionally disconnected/unused by disabling the port in ONTAP

Procedure 

Using System Manager
For Ethernet Ports
  1. Navigate to Network | Ethernet ports.
  2. Expand the section for the node indicating an unused port (will show as a red icon).
  3. Under the port slide the Enable/Disable option to the left.
  4. The port icon will now show as black.
For FC Ports (Requires ONTAP 9.9.1 or Later)
  1. Navigate to Network | FC ports.
  2. Expand the section for the node indicating an unused port (will show as a red icon).
  3. Under the port slide the Enable/Disable option to the left.
  4. The port icon will now show as black.
Using ONTAP CLI
For Ethernet Ports
  1. Enable advanced mode on ONTAP CLI

set advanced

  1. Confirm the current "up-admin" property for the port

network port show -node -port -fields link, up-admin

Example: Cluster::*> network port show -node Node-01 -port e0b -fields link, up-admin

node port link up-admin

-------- ---- ---- --------

Node-01 e0b down true

  1. Change "up-admin" to false for the port.

network port modify -node -port -up-admin false

  1. Confirm the port is administratively disabled.

network port show -node -port -fields link, up-admin

  1. To use/connect the port in the future, it can be re-enabled by setting -up-admin true

network port modify -node -port -up-admin true

For FC Ports
  1. Excute command to observe the ports admin status was up operational status as link disconnected

::> fcp adapter show

  1. Excute command to observe the ports admin status was down and operational status as off-line by user/system

::*> net fcp adapter modify - node <nodename> -adapter <portname> admin down

  1. Excute command to observe the ports admin status was up and operational status as Link not connected.

::*> net fcp adapter modify - node <nodename> -adapter <portname> admin up

  1. After this action plan cross-verify the port status in AQIUM and it has to be in UP state

Additional Information

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.