Skip to main content
NetApp Knowledge Base

Cluster is not reachable in UM because acquisition service has run out of memory or CPU resources

Views:
1,121
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager 9.5 and below(UM)
  • ActiveIQ Unified Manager (UM) 9.6+
  • All OS platforms

Issue

  • 'Cluster not reachable' Events are generated randomly indicating interrupted monitoring
  • clusters might not be monitored for a longer period of time
  • If alerts are configured, following email notification is received from UM:

Alert from Active IQ Unified Manager: Cluster Not Reachable

  • The following messages may be observed in /var/log/ocie/server_mega.log:

2018-03-18 02:04:18,127 ERROR [pool-3-thread-166997] c.o.u.s.SessionCache (SessionCache.java:236) - failed to invoke jndiName: ejb:mega-app/server-core//VserverPerformanceBean!com.netapp.oci.netapp.performance.vserver.interfaces.remote.VserverPerformanceRemot  e com.netapp.oci.netapp.interfaces.data.NetappInterfaceException: Failed to insert vserver performance, clusterKey:bd43f76c-68b5-11e3-a3ce-123478563412 dataSourceId:8
2018-03-18 02:08:21,220 ERROR [pool-36-thread-4] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:206) - Message :Error parsing CCMA file : /var/log/ocie/recording/archiver/sin-fas01.operations.mycorp.com/sin-fas01-02/223712_000300_1521267000903_0271000.ccma, java.lang.OutOfMemoryError:GC overhead limit exceeded Exceptions : java.lang.OutOfMemoryError: GC overhead limit exceeded
2018-03-18 02:08:37,998 ERROR [pool-36-thread-1] c.o.s.a.d.n.a.p.ArchiveFileParser (ArchiveFileParser.java:206) - Message :Error parsing CCMA file : /var/log/ocie/recording/archiver/ash-fas01.operations.mycorp.com/ash-fas01-02/255986_000300_1521349501005_0292000.ccma, java.lang.IllegalArgumentException:Exception thrown while instantiating an instance of class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.CLibrary$CmaplCounterDataT (java.lang.reflect.InvocationTargetException) Exceptions : java.lang.IllegalArgumentException: Exception thrown while instantiating an instance of class com.onaro.sanscreen.acquisition.datasource.netapp_ocie.archiver.parser.CLibrary$CmaplCounterDataT (java.lang.reflect.InvocationTargetException)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.