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Active IQ Unified Manager services don't start after upgrade because of corrupted files

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Applies to

  • Active IQ Unified Manager 9.7 (AIQUM)
    • When upgrading from Unified Manager 9.5 to Unified Manager 9.7

Issue

  • Active IQ Unified Manager server services don't start.
  • Deployment files are in the deployed state.
  • The server.log, server_mega.log and ocumserver.log files are not updated.

 

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