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Why is Unified Manager showing a status of 'Yes' in the Applicable to Cluster column for the EMS event(s) added, but is not receiving EMS notifications from a cluster?

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active-iq-unified-manager
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om
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Applies to

  • OnCommand Unified Manager (OCUM) 7.x - 9.5.x
  • Active IQ Unified Manager (AIQUM) 9.6.x+

Answer

  • Unified Manager will display a status of 'Yes' if at least one subscription has been successful with a cluster.
    • To verify all clusters have been successfully configured, execute clustershell commands on each cluster that is reported to not be sending events to verify that Unified Manager is listed as a syslog destination and that the event of interest is configured to be routed to the Unified Manager syslog destination.
  • EMS events are sent using the syslog protocol which uses port 514. Verify that port 514 is open to send UDP traffic to Unified Manager.
  • Verify the EMS event in question is applicable to the ONTAP release for a clusters monitored by Unified Manager by querying ONTAP for the event in question via clustershell commands. 

 

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