Skip to main content
NetApp Knowledge Base

ActiveIQ Unified Manager fails to monitor cluster after the cluster certificate is updated

  1. Last updated
  2. Save as PDF
Views:
1,053
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
OM
Last Updated:

Applies to

ActiveIQ Unified Manager (AIQ UM)

Issue

  • After updating the cluster certificate, ActiveIQ Unified Manager monitoring of the cluster fails.
    The error seen in au.log or server_acq.log is similar to the following:

2023-11-23 16:53:57,828 ERROR [common-pool-23157] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:244) - cluster_name [Error connecting] - Failed to connect to cluster_name ([Device name General Device]: Failed to parse server certificates) java.io.IOException: URI name must include scheme:cluster_name
...
Wrapped by: java.security.cert.CertificateParsingException: java.io.IOException: URI name must include scheme:cluster_name
...
Wrapped by: javax.net.ssl.SSLHandshakeException: Failed to parse server certificates

  • When editing the cluster credentials after updating the certificate, the error seen is:

Failed to fetch the HTTPS certificate from <cluster_name>. Enter a valid Host name or Port.

  • The ActiveIQ Unified Manager Dashboard may display:

Cluster discovery failed. Rediscover the cluster after resolving the issue.

The log locations can be found here:

What are the notable log files and their respective locations for Active IQ Unified Manager?

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.