KB Title Specialty Product Category Known issues that can cause installation failure of Data WareHouse; Resolution Guide ds_dii oncommand-insight-data-warehouse ONTAP 9 Performance - Resolution Path perf ontap-9 Latency increases suddenly while using QoS - Resolution Guide perf ontap-9 StorageGRID 11.4 and above AutoSupport alerts resolution guide sgrid storagegrid Domain Controller not responding - Resolution Guide nas ontap-9 FabricPool SAN Host Resolution Guide san ontap-9 StorageGRID Decommission resolution guide sgrid storagegrid How to remove nodes from a MetroCluster configuration - Resolution Guide MetroCluster metrocluster How to perform a system health check after a Data ONTAP upgrade or hardware replacement: Resolution Guide core ontap-9 How to reclaim space in an aggregate that is full? core ontap-9 Active IQ Unified Manager SAML Authentication Resolution Guide om active-iq-unified-manager ONTAP EMS message "csm.mismatchRemoteDevice" resolution guide core ontap-9 ONTAP Hardware FRU Reseat Procedure - Resolution Guide hw ontap-9 FAS and AFF boot device Resolution Guide hw fas-systems Active IQ Unified Manager time drift issues om active-iq-unified-manager Failed to delete SnapMirror snapshot - Resolution Guide dp snapmirror How to restore data in ONTAP dp snapmirror E-Series bypassed drive failure resolution guide esg e-series-systems How to boot a node after a power loss or a high-temperature shutdown in ONTAP core ontap-9 EMS secd.lsa.noServers - Resolution Guide nas ontap-9 Common issues for: 'No space left on device' for SnapMirror and SnapVault dp snapmirror Port Troubleshooting Resolution Guide hw ontap-9 Data at rest software encryption ONTAP image Resolution Guide core ontap-9 system health subsystem show output displays CIFS-NDO is in degraded state - Resolution Guide nas ontap-9 Antivirus/Vscan setup and troubleshooting for ONTAP nas ontap-9 What is the native VLAN in ONTAP 9? nas ontap-9 System Manager SAML Authentication Resolution Guide om ontap-system-manager File reappears after being deleted - Resolution Guide nas ontap-9 StorageGRID AWS S3 HTTP error codes reference resolution guide sgrid storagegrid StorageGRID AutoSupport alarms/alerts resolution guide sgrid storagegrid Apache Log4j Vulnerability - Resolution Guide generalsupport Not Set NDMP Authentication Resolution Guide dp ndmp StorageGRID Information Lifecycle Management (ILM) resolution guide sgrid storagegrid AFF A400/FAS8300/FAS8700 nvmem.battery alerts Resolution Guide hw aff-series NetApp Support Site (NSS) resolution guide csib Not Set How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics hw aff-series ONTAP file and directory structure Resolution Guide core ontap-9 FCVI Resolution Guide MetroCluster Not Set DNS timeouts from DNS servers within configured timeout for ONTAP 9 nas ontap-9 High CPU utilization - Resolution Path perf ontap-9 ONTAP image upgrade path Resolution guide core ontap-9 Slow performance due to SnapMirror Synchronous perf ontap-9 SCE VSS_E_UNEXPECTED_PROVIDER_ERROR errors snapx snapcenter Installing and configuring SnapCenter Plug-In for Windows snapx snapcenter Standalone SQL AG instance not available for backup snapx snapcenter Cluster peering encryption ciphers Resolution Guide Not Set Not Set Resetting the status of scanned files for ONTAP nas ontap-9 SCE Backup Failure Resolution Guide for VSS Errors snapx snapcenter Data Warehouse DB2 user or DB2 Service stops access to Cognos reporting portal Resolution Guide ds_dii oncommand-insight-data-warehouse ONTAP Upgrade Resolution Guide core ontap-9 FAQ: NDMP File history dp ndmp SnapMirror Update Failures Resolution Guide dp snapmirror CIFS Access - Authentication - Resolution Guide nas ontap-9 Configuring on-demand scanning for ONTAP nas ontap-9 SnapCenter fails to discover disks snapx snapcenter ONTAP Upgrade (Post Upgrade) Resolution Guide core ontap-9 Error 404 or page not available when accessing Active IQ Unified Manager om active-iq-unified-manager Node is out of CLAM quorum: Unplanned Node Fault core ontap-9 ONTAP AutoSupport (Transport SMTP) Delivery Failure Resolution Guide core ontap-9 Active IQ Unified Manager Resolution Guide for issues with monitoring VMware Virtual Machine om active-iq-unified-manager Active IQ Unified Manager collecting inventory from cluster resolution guide om oncommand-unified-manager Service Processor (SP) and Baseboard Management Controller (BMC) Resolution Guide hw ontap-9 SnapCenter Multi-Factor Authentication Resolution Guide snapx snapcenter Active IQ Unified Manager Japanese environment specific issue Resolution Guide om active-iq-unified-manager Useful commands for MetroCluster FC and IP switches MetroCluster metrocluster How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager core ontap-9 SP HBT STOPPED - Resolution Guide hw fas-systems Active IQ Unified Manager Performance Data Collection - Resolution Guide om active-iq-unified-manager E-Series SANtricity software upgrade resolution guide esg e-series-santricity-os-controller-software Configuring on-access scanning for ONTAP nas ontap-9 Active IQ Unified Manager database backup and restore resolution guide om active-iq-unified-manager StorageGRID expansions resolution guide sgrid storagegrid NFSv4 ACL - Resolution Guide nas ontap-9 Varonis FPolicy disconnecting repeatedly - Resolution Guide nas ontap-9 NFS ops on NTFS security style volumes - Resolution Guide nas ontap-9 FAS9500 Resolution Guide hw fas-systems Azure Cloud Volumes ONTAP - SVM Data LIF connectivity problems - Resolution Guide ds_cvo cloud-volumes-ontap-cvo StorageGRID AWS S3 resolution guide sgrid storagegrid NetApp Support Communications and Subscriptions Resolution Guide generalsupport Not Set StorageGRID resolution guide sgrid storagegrid SFP Resolution guide hw fas-systems StorageGRID SANtricity software upgrade resolution guide sgrid storagegrid SnapCenter Certificate Resolution Guide snapx snapcenter Unable to access NetApp's Data Warehouse Cognos user interface resolution guide ds_dii oncommand-insight-data-warehouse Permissions troubleshooting resolution guide for ONTAP nas ontap-9 Installing and configuring SnapCenter Plug-In for SQL snapx snapcenter Navigating Network Address Translation with NFS - Resolution Guide nas ontap-9 Volumes missing in ONTAP System Manager after upgrade to 9.8+ om ontap-system-manager Resolution Guide for the Mount-SdSnapshot failed issue in SMBR snapx single-mailbox-recovery-smbr Workflow Automation application authentication resolution guide legacy oncommand-workflow-automation-wfa FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 Active IQ Unified Manager Cluster Polling Stuck Resolution Guide om active-iq-unified-manager ONTAP date set to the future may cause issues with some system files core ontap-9 FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 Common EMC Solutions Enabler error messages logged by OnCommand Insight ds_dii oncommand-insight Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide hw aff-series Poor client performance but ONTAP latency is good - Resolution Guide perf ontap-9 NFS export displays owner and group as nobody - Resolution Guide nas ontap-9 Configuration issues in SnapCenter Plug-in for Oracle and Plug-in for SAP HANA snapx snapcenter Alert from Unified Manager: Cluster Not Reachable Resolution Guide om active-iq-unified-manager CIFS Access - Authorization - Resolution Guide nas ontap-9 Resolution and Troubleshooting Guides tools Not Set Installing and configuring SnapCenter Plug-In for Oracle snapx snapcenter E-Series multipathing resolution guide esg e-series-systems ONTAP Upgrade (Pre-Upgrade) Resolution Guide core ontap-9 How to collect troubleshooting logs for SnapCenter and SnapManager products snapx snapcenter E-Series performance resolution guide esg e-series-systems How to restart SnapCenter services snapx snapcenter How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide ds_dii oncommand-insight Resolution guide for SnapMirror/SnapVault issues in SnapCenter snapx snapcenter Why is the giveback of an ONTAP aggregate vetoed? core ontap-9 How to Handle watchdog resets (WDR) hw fas-systems Stale file handle error for NFSv3 and NFSV4 nas ontap-9 secd.kerberos.preauth - Resolution Guide nas Not Set ONTAP Hardware FRU remote powercycle procedure - Resolution Guide hw ontap-9 Renew TLS/SSL Certificate in ONTAP 9 - Resolution Guide core ontap-9 Brocade Switch Port is offline with No_Light state - Resolution Guide brocade fabric-interconnect-and-management-switches Security Vulnerability Resolution guide generalsupport Not Set StorageGRID 11.3 software upgrade resolution guide sgrid storagegrid XCP NFS reports stale filehandle in xcp.log nas netapp-xcp Cluster Interconnect Latency - Resolution Path perf ontap-9 OnCommand Insight Brocade Switch Data Source Resolution Guide ds_dii oncommand-insight StorageGRID AutoSupport alarms resolution guide sgrid storagegrid E-Series drives resolution guide esg e-series-systems FAQ: Active IQ Unified Manager Event Management om active-iq-unified-manager StorageGRID 11.8 software upgrade resolution guide sgrid storagegrid SnapCenter Plug-in for VMware vSphere Japanese GUI specific issue Resolution Guide snapx snapcenter Resolution Guide for Error 0x8007054F An internal error occurred nas ontap-9 Downloading issues during SP/BMC Firmware upgrade Not Set Not Set Data WareHouse Installation issues caused by DB2 User or DB2 services Resolution Guide ds_dii oncommand-insight-data-warehouse Known issues that can cause installation failure of OnCommand Insight; Resolution Guide ds_dii oncommand-insight OnCommand Insight Data Warehouse backup and restore resolution guide ds_dii oncommand-insight-data-warehouse Vscan server installation and configuration for ONTAP nas ontap-9 Unable to determine if device is joined to a domain - Resolution Guide nas ontap-9 Capturing packet traces in ONTAP and clients - Resolution Guide nas ontap-9 SnapMirror storage efficiency configurations and behavior - Resolution Guide dp snapmirror Chassis Power Resolution Guide hw Not Set SCO Point-In-Time Restore Resolution Guide snapx snapcenter ONTAP Products: Password Recovery - Resolution Guide core ontap-9 Entering FM state:5 because mbFound:0 Resolution guide hw aff-series Console Port connections for ONTAP platforms Resolution guide hw ontap-9 SC plug-in upgrade or install has invalid package path snapx snapcenter ONTAP prompts and command Resolution guide hw ontap-9 How to locate and collect NDMP debug and backup logs in all versions of ONTAP dp ndmp How to suppress automatic case creation during scheduled maintenance windows Resolution guide core ontap-9 ONTAP drive failed with "Failed-Unsupported" status - Resolution Guide hw disk-drives How to troubleshoot unreachable LIFs? nas Not Set E-Series drive failures resolution guide esg e-series-systems StorageGRID node in unknown/down/stuck state resolution guide sgrid storagegrid Takeover not possible: Resolution Guide core ontap-9 Removing stale (foreign aggregates) from ONTAP - Resolution guide hw ontap-9 How to address network latency in a SAN environment - Resolution Guide perf ontap-9 Cloud Volumes ONTAP NVlog transfer bottleneck - Resolution Path perf cloud-volumes-ontap-cvo ONTAP AutoSupport Networking resolution guide core ontap-9 ONTAP Vscan (Antivirus) and Antivirus Connector (AVConnector) Resolution guide nas ontap-9 WARNING: there do not appear to be any disks attached to the system Resolution Guide hw disk-drives ONTAP storage efficiency Resolution guide core ontap-9 NFS server not responding - Resolution Guide nas ontap-9 EMS secd.ldap.noServers - Resolution Guide nas ontap-9 How to troubleshoot SAS ports Resolution guide hw Not Set What is the ONTAP inode cache? perf ontap-9 How to upgrade the TPM firmware Resolution Guide hw fas-systems PPR memory test passed yet the LED fault light stays ON: Resolution Guide hw ontap-9 Setting Access and Ownership of NTFS Files and Folders - Resolution Guide nas ontap-9 Possible causes for high NFS latency - Resolution Guide nas ontap-9 E-Series resolution guide esg e-series-systems StorageGRID 12.0 software upgrade resolution guide sgrid storagegrid How to create and import CA signed certificate into OCI and DWH 7.3.X ds_dii oncommand-insight ONTAP AutoSupport Resolution Guide core ontap-9 EMS log reports "Nblade.cifsShrConnectFailed" error - Resolution Guide nas ontap-9 StorageGRID 11.5 software upgrade resolution guide sgrid storagegrid Cloud Volumes ONTAP - Disk utilization and latency - Resolution Guide perf cloud-volumes-ontap-cvo StorageGRID Fibre Channel resolution guide sgrid storagegrid StorageGRID Ethernet resolution guide sgrid storagegrid QOS workloads are not synchronized in a MetroCluster setup - Resolution Guide MetroCluster metrocluster SyncMirror Plex Failed - Resolution Guide MetroCluster ontap-9 MetroCluster IP Operations - Resolution Guide MetroCluster metrocluster FAQ: Installing and Updating Third-Party Components in Active IQ Unified Manager om active-iq-unified-manager Spares Low Resolution guide hw disk-drives SnapCenter Deleted/Renamed SQL Database Resolution Guide snapx snapcenter NetApp Console inactive agent resolution guide netapp_console cloud-manager ONTAP Disk Ownership and Assignment – Resolution Guide hw Not Set Files appear to be missing when accessing a CIFS share nas ontap-9 Cluster peer show - IP address unhealthy: Resolution Guide dp ontap-9 SnapCenter error - Could not get initiator information from host snapx snapcenter How to get to the LOADER prompt Resolution Guide hw ontap-9 StorageGRID software upgrade resolution guide sgrid storagegrid How to troubleshoot StorageGRID unable to communicate with node (NDDOWN) sgrid storagegrid Controller hardware upgrade for AFF and FAS systems resolution guide hw aff-series Ethernet Switch Health Monitor (CSHM) Alert Resolution Guide hw ontap-9 Gracefully shutdown and power up your storage system Resolution Guide hw ontap-9 Installing and configuring SnapCenter Plug-In for SAP HANA snapx snapcenter PANIC : ECC error at DIMM-XX, Uncorrectable Machine Check Error Resolution guide hw fas-systems OnCommand Insight: HTTP 404 Error seen in the web interface after rebooting or restarting services ds_dii oncommand-insight NDMP backup performance Resolution Guide dp ontap-9 StorageGRID 11.7 software upgrade resolution guide sgrid storagegrid Enabling virus scanning on an Vserver for ONTAP nas ontap-9 Flash Cache NVMe Offline or Exhausted AutoSupport Message Resolution Guide hw aff-series Unable to delete or rename files or folders - Resolution Guide nas ontap-9 Management tools (System Manager, AIQUM) impacted by unresponsive web services om ontap-system-manager Hardware-assisted (HWassist) takeover - Resolution guide hw ontap-9 E-Series SANtricity software upgrade issues resolution guide esg e-series-santricity-os-controller-software E-Series drive states resolution guide esg e-series-systems Resolution guide for SCV discovery snapx snapcenter Active IQ Unified Manager and EMS Alerts Resolution Guide om active-iq-unified-manager FAQ: SnapDiff Support in ONTAP dp snapdiff How to perform a VASA Provider Disaster Recovery - Resolution Guide virt netapp-vasa-provider ONTAP Disk utilization and latency - Resolution Path perf ontap-9 High NVRAM latency in Cloud Volumes ONTAP - Resolution Guide perf cloud-volumes-ontap-cvo Active IQ Unified Manager upgrade resolution guide om active-iq-unified-manager Active IQ Unified Manager Certificate Regeneration and Importing Resolution Guide om active-iq-unified-manager System Manager access and authentication resolution guide om ontap-system-manager T6 Card Resolution Guide hw ontap-9 EMS secd.netlogon.noServers - Resolution Guide nas ontap-9 Troubleshooting Active IQ Digital Advisor om active-iq-digital-advisor How to prepare for an A700 to A900 in chassis controller hardware upgrade hw aff-series StorageFCAdapterFault_Alert - Resolution Guide MetroCluster metrocluster SCW Disk Provisioning Resolution Guide snapx snapcenter Altavault Drives Resolution Guide legacy altavault How to troubleshoot missing LUNs, VMDK disks or RDM disks in SnapCenter snapx snapcenter OnCommand Insight Server backup and restore resolution guide ds_dii oncommand-insight How to troubleshoot CIFS Access Issues in ONTAP 9 using sectrace nas ontap-9 FAQ - ONTAP System Manager om ontap-system-manager OnCommand Insight Cisco Switch Data Source Resolution Guide ds_dii oncommand-insight nblade.execsOverLimit in EMS - Resolution Guide nas ontap-9 How to collect troubleshooting logs from OnCommand Insight Server ds_dii oncommand-insight ONTAP Hardware system-level diagnostics Resolution Guide hw Not Set SMB - Resolution Guide nas ontap-9 ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted virt virtual-storage-console-for-vmware-vsphere How to troubleshoot FC ports Resolution guide hw Not Set ONTAP with ESXi and NFSv4.1 - Resolution guide nas ontap-9 ONTAP SP and BMC log collection Resolution Guide hw aff-series Port degraded due to l2_reachability - Resolution Guide nas ontap-9 Active IQ Unified Manager High CPU Usage - Resolution Guide om active-iq-unified-manager Creating scanner pools, applying scanner policy, and managing pools for ONTAP nas ontap-9 AFF A900 Resolution Guide hw aff-series FAQ: SnapMirror Lag dp snapmirror How to troubleshoot Ethernet ports Resolution guide hw Not Set What logs to collect for a down system with a BMC hw fas-systems Common reasons "vserver cifs create" fails when trying to join Active Directory - Resolution Guide nas ontap-9 Cisco Support - Resolution Guide globalops fabric-interconnect-and-management-switches StorageGRID 11.4 software upgrade resolution guide sgrid storagegrid Post SP/BMC Firmware upgrade issues Not Set Not Set Installing and configuring SnapCenter Plug-In for Exchange snapx snapcenter NFSv4 Storepool - Resolution guide nas ontap-9 AutoSupport support.netapp.com Back-end Resolution Guide generalsupport Not Set How to renew SSL Certificate for OnCommand Insight, Data WareHouse and Cognos applications ds_dii oncommand-insight Deleting Backups, Clones, Hosts, Policies and Resource Groups in SnapCenter - Resolution Guide snapx snapcenter What causes a port to be No_Sync in Fabric OS? san fabric-interconnect-and-management-switches Drive replacement process for ONTAP systems hw Not Set How to troubleshoot correctable memory errors on FAS and AFF systems hw ontap-9 Image update errors during SP/BMC Firmware upgrade Not Set Not Set E-Series controller lockdown resolution guide esg e-series-systems Managing the SnapCenter MySQL repository snapx snapcenter Data Infrastructure Insights Acquisition Unit install/upgrade Resolution Guide ds_dii data-infrastructure-insights ONTAP AutoSupport (Transport HTTPS) Delivery Failure Resolution Guide core ontap-9 Active IQ Unified Manager alert configuration and management Resolution Guide om active-iq-unified-manager Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide om active-iq-unified-manager ONTAP Cluster switch log collection Resolution Guide hw fabric-interconnect-and-management-switches ONTAP Upgrade (During Upgrade) Resolution Guide core ontap-9 AIQ Unified Manager Active Directory remote authentication resolution guide om active-iq-unified-manager StorageGRID 11.9 software upgrade resolution guide sgrid storagegrid ONTAP Data Processing latency - Resolution Path perf ontap-9 How to diagnose and mitigate impact due to CVE-2022-38023 - Resolution Guide nas ontap-9 "sis.changelog.full" warning message in EMS log - Resolution Guide core ontap-9 Unable to add cluster to Active IQ Unified Manager resolution guide om active-iq-unified-manager ONTAP Configuration Backup Resolution Guide core ontap-9 NetApp Bugs Online Tool Resolution Guide csib Not Set NAS auditing for CIFS and NFS - FAQ nas ontap-9 FPOLICY EAGAIN Resolution Guide nas Not Set DDNS - Dynamic DNS - Resolution Guide nas ontap-9 How to manage ONTAP SSL certificates via System Manager om ontap-system-manager How to collect data from an ATTO FibreBridge MetroCluster metrocluster What are common commands to troubleshoot all OnCommand Insight FC Switch data sources? ds_dii oncommand-insight SnapCenter Plug-In for SQL retention issues - Resolution Guide snapx snapcenter SP/ BMC Internal Ethernet Switch Resolution Guide hw ontap-9 Install and configure SnapCenter Server snapx snapcenter Volume move command fails Resolution Guide core clustered-data-ontap-8 Troubleshooting WFA installation issues legacy oncommand-workflow-automation-wfa How to troubleshoot FlexGroup performance issues perf ontap-9 Resolution Guide for Data Warehouse Extract Transfer Load (ETL) from OnCommand Insight Server connector ds_dii oncommand-insight-data-warehouse
