Resolution guide for SCV discovery
Applies to
SnapCenter Plug-in for VMware vSphere (SCV)
Description
Common discovery issues with SCV
| Cause | Solution |
|
Some entities are not SnapCenter compatible |
Ensure data is on NetApp/supported storage |
| Storage system is inaccessible | |
| Validate name resolution for SVM management | |
| Validate the storage account has sufficient privilege | |
| Refresh resource groups after SRM failover | |
|
Unable to get storage details for <datastore> |
Increase SVM timeout setting |
| Configure name resolution for SVM management | |
| Unlock the storage system account | |
| Renew SSL certificate for the SVM | |
| Push SnapCenter credentials to SCV | |
| Validate ESX host status | |
|
Failed to determine LUN based on the serial number |
Remove non-NetApp storage from the datastore/VM |
| Increase SVM timeout setting | |
| Remove and re-add storage to SnapCenter | |
| Mounted ISO image from non-Netapp datastore | |
|
Failed to get the storage system for host resource |
Configure name resolution for SVM management |
| Remove and re-add clusters to SnapCenter (MCC) |
Additional Information
If none of these articles resolve the issue, please contact NetApp Technical Support and reference this article for further assistance