Port Troubleshooting Resolution Guide
Applies to
- ONTAP Hardware Systems
- Port issues
Answer
Port Troubleshooting
This article contains a list of most of the ports troubleshooting workflows. However, it is not a comprehensive list. This can be used to narrow your search to the more commonly utilized troubleshooting KBs, broken down to a specific category
Overview:
From the picture above, note that this controller head (which is only one example) contains a lot of different ports which can behave differently in different configurations.
These can be divided into three groups:
- SAS ports (marked with red circles) which are used to access the disk shelves.
- Ethernet ports (marked with green circles) used for end users to access data.
- FC Ports Some of the ports, (half green- half orange), can be configured as FC ports, but are still used for end users to access data.
- Management ports (wrench port and locked wrench port) are used for monitoring and managing the system.
Depending on port configuration or hardware issue with a particular port, the system can behave differently and the end result might be different.
- NetApp Hardware Universe provides excellent front and rear views of the vast majority of NetApp hardware, including controller platforms.
Port Specific Troubleshooting guides
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This guide describes how to troubleshooting common issues with Ethernet ports on NetApp controllers. |
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This guide describes how to troubleshooting common issues with SAS ports on NetApp controllers. |
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This guide describes how to troubleshooting common issues with FC ports on NetApp controllers. |
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This guide is a collection of articles to assist you in troubleshooting common issues with Management/Console Ports. |
Note: If you are unsure, contact NetApp Technical Support for assistance.
Additional Information
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