Resolution guide for SnapMirror/SnapVault issues in SnapCenter
Applies to
- SnapCenter Server (SC)
- SnapCenter Plug-In for VMware (SCV)
- SnapCenter Application Plug-Ins
- SnapCenter Plug-In for SQL (SCSQL)
- SnapCenter Plug-In for Exchange (SCE)
- SnapCenter Plug-In for SAP HANA (SCSAP)
- SnapCenter Plug-In for Oracle (SCO)
Description
Common issues with SnapMirror (SM) and SnapVault (SV) when using SnapCenter Plug-Ins
SnapCenter Plug-In for VMware
| Cause | Solution |
| Snapshot not found on the destination | Increase SnapMirror timeout values in SCV |
| Replication skipped due to quiesce failure | Disable VM consistency or exclude the failed VM |
| No SnapMirror relationships found | Update peer configuration |
| Another transfer is in progress | Increase the number of times SCV retries the relationship update |
| Relationship for source and destination volume is not healthy | Modify retry and timeout parameters |
| Unable to find SnapVault destination for source volume | Manually update the relationship in ONTAP |
SnapCenter Application Plug-Ins
| Cause | Solution |
| Snapshot copy not found on destination | Increase time SnapCenter waits for update to complete |
| Another transfer is in progress | Increase update retry and timeout values |
| No SnapMirror relationships were found | Ensure destination is reachable and resolvable |
| No SnapMirror relationships were found | Add an SVM management LIF to the destination |
| Relationships in a MetroCluster are not discovered | Set UseDestinationInfo parameter to false |
| Fan out replication (one volume to multiple) registers incorrect backup count | Upgrade to fixed version of SnapCenter |
| No SnapVault destination found for SVM after ONTAP upgrade | Remove resources without a SnapVault relationship from the resource group |
Additional Information
additionalInformation_text