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    • How to get Support for Harvest
      https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/How_to_get_Support_for_Harvest
      NetApp Harvest Support path
    • How do I repair or rebuild my XCP Index?
      https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/How_do_I_repair_or_rebuild_my_XCP_Index
      Applies to XCP NFS Description How do I repair or rebuild my XCP index?
    • How to delete files with txt file extension via XCP
      https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/How_to_delete_files_with_txt_file_extension_via_XCP
      Applies to NetApp XCP Description How to delete files with txt file extension via XCP.
    • XCP copy fails with nfs3 error 31: too many hard links
      https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/XCP_copy_fails_with_nfs3_error_31__too_many_hard_links
      Applies to ONTAP 9 Isilon storage Issue XCP copy job fails with nfs3 error 31: too many hard links. 2023-12-27 13:41:34,457 - ERROR - 3961528 xcp batch 1017 nfs3 LINK 'a25a6280d56dc096e096f47eea499df3...Applies to ONTAP 9 Isilon storage Issue XCP copy job fails with nfs3 error 31: too many hard links. 2023-12-27 13:41:34,457 - ERROR - 3961528 xcp batch 1017 nfs3 LINK 'a25a6280d56dc096e096f47eea499df3.cds.jj039.17993' in 'a200.isilon2.demo.com:/ifs/project/RL6747/Analog/R3595/OPUS/expressPcells/.xpcCache': nfs3 error 31: too many hard links
    • How to decommission a Serial Number in NetApp Support Site (NSS)
      https://kb.netapp.com/Support/csm-sam/How_to_decommission_a_Serial_Number_in_NetApp_Support_Site_NSS
      Applies to All NetApp Products Description How to decommission a system in the NSS
    • How to report OneCollect or Config Advisor issues
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/How_to_report_OneCollect_or_Config_Advisor_issues
      Applies to OneCollect Config Advisor NetApp Community Description Procedure to report and work issues tools OneCollect or Config Advisor as they are not directly supported by NetApp Support.
    • What information does the XCP index file contain
      https://kb.netapp.com/on-prem/ontap/da/XCP/XCP-KBs/What_information_does_the_XCP_index_file_contain
      All the files and directories in the catalog are world readable except for the index files, which have a ".index" suffix and are located in subdirectories under the top-level catalog "indexes" directo...All the files and directories in the catalog are world readable except for the index files, which have a ".index" suffix and are located in subdirectories under the top-level catalog "indexes" directory. Because each index file is essentially an archive of metadata of an entire file tree, the catalog should be stored on a NetApp volume with export permissions matching the the actual sources and targets.
    • The ISO you are using for upgrade is either from an earlier or the same release
      https://kb.netapp.com/Legacy/OnCommand_Suite/The_ISO_you_are_using_for_upgrade_is_either_from_an_earlier_or_the_same_release
      Applies to ActiveIQ Unified Manager Virtual Appliance (AIQUM) Issue When attempting to upgrade AIQUM, the following error is displayed:
    • Unable to view a performance archive on Active IQ
      https://kb.netapp.com/data-mgmt/Digital-Advisor-KBs/Unable_to_view_a_performance_archive_on_Active_IQ
      Applies to Performance Archive ActiveIQ Issue Unable to view a performance archive on ActiveIQ: You do not have permission to access this cluster
    • How to upload Secure case data using NAFU for SESG systems
      https://kb.netapp.com/Support/General_Support/How_to_upload_Secure_case_data_using_NAFU_for_SESG_systems
      Applies to NetApp Products Systems with the following Secure entitlements SupportEdge Secure for Government (SESG) SupportEdge Protect (SEProtect) Description This article describes the procedure you ...Applies to NetApp Products Systems with the following Secure entitlements SupportEdge Secure for Government (SESG) SupportEdge Protect (SEProtect) Description This article describes the procedure you must follow in order to upload Secure data to NetApp The process is only intended for SupportEdge Secure for Government (SESG) and SupportEdge Protect (SEProtect) entitled systems Note: For all other entitlements, please use the regular upload facilities at upload.netapp.com
    • StorageGRID is it possible to use Splunk app/add-on and have SSO enabled?
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_Is_is_possible_to_use_Splunk_app_add_on_and_have_SSO_enabled
      Applies to NetApp StoragGRID Splunk add on for StorageGRID Answer Currently SAML is not supported with the Splunk app/add-on. Please contact your Account Representative to discuss having this feature ...Applies to NetApp StoragGRID Splunk add on for StorageGRID Answer Currently SAML is not supported with the Splunk app/add-on. Please contact your Account Representative to discuss having this feature in a furture release or FPVR. Additional Information additionalInformation_text