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What logs to collect for a down system with a BMC

  1. Last updated
    Mar 6, 2025
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Last Updated:
3/6/2025, 10:27:46 PM

Applies to

  • Baseboard Management Controller (BMC)
  • AFF A1K, AFF A90, AFF A70, AFF A50, AFF A30, AFF A20
  • AFF C80, AFF C60, AFF C30
  • ASA A1K, ASA A90, ASA A70, ASA A50, ASA A30, ASA A20
  • FAS90, FAS70
  • FAS2820
  • AFF A900, ASA A900, FAS9500
  • AFF A250, AFF C250, ASA A250, ASA C250, FAS500f
  • AFF A400, AFF C400, ASA A400, ASA C400, FAS8300, FAS8700
  • AFF A320
  • AFF A220, AFF A150, AFF C190, ASA A150, FAS2720, FAS2750
  • AFF A800, AFF C800, ASA A800, ASA C800
  • AFF A700s

Description

  • When a node is down or has rebooted for an unknown reason and complete BMC logs cannot be found in Active IQ Digital Advisor (AIQ DA)
  • Collect logs from BMC of the affected node based on the platform listed in the table, below

Note: This KB describes initial diagnostic data collection from the BMC. Additional data might be needed.

 

 

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