Skip to main content
NetApp Knowledge Base

What logs to collect for a down system with a BMC

  1. Last updated
  2. Save as PDF
Views:
20,271
Visibility:
Public
Votes:
7
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • Baseboard Management Controller (BMC)
  • AFF A220 / AFF A150 / ASA A150 / AFF C190 / FAS2750 / FAS2720 
  • AFF A700s
  • AFF A320
  • AFF A800 / AFF C800 / ASA A800 / ASA C800
  • AFF A400 / AFF C400 / ASA A400 / ASA C400 / FAS8700 / FAS8300 
  • AFF A250 / AFF C250 / ASA A250 / ASA C250 / FAS500f 
  • AFF A900 / ASA A900 / FAS9500
  • FAS2820
  • AFF-A1K / AFF-A90 / AFF-A70

Description

  • When node is down or rebooted for an unknown reason & BMC logs cannot be found in Active IQ Digital Advisor (AIQDA)
  • Collect logs from BMC of the affected node based on the platform listed in the tbale below
     

NOTE: This KB describes the initial collection; more data might be needed

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.