What logs to collect for a down system with a BMC
Applies to
- Baseboard Management Controller (BMC)
- AFF A1K, AFF A90, AFF A70, AFF A50, AFF A30, AFF A20
- AFF C80, AFF C60, AFF C30
- ASA A1K, ASA A90, ASA A70, ASA A50, ASA A30, ASA A20
- FAS90, FAS70
- FAS2820
- AFF A900, ASA A900, FAS9500
- AFF A250, AFF C250, ASA A250, ASA C250, FAS500f
- AFF A400, AFF C400, ASA A400, ASA C400, FAS8300, FAS8700
- AFF A320
- AFF A220, AFF A150, AFF C190, ASA A150, FAS2720, FAS2750
- AFF A800, AFF C800, ASA A800, ASA C800
- AFF A700s
Description
- When a node is down or has rebooted for an unknown reason and complete BMC logs cannot be found in Active IQ Digital Advisor (AIQ DA)
- Collect logs from BMC of the affected node based on the platform listed in the table, below
Note: This KB describes initial diagnostic data collection from the BMC. Additional data might be needed.