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Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide

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Applies to

  • ONTAP 9
  • AFF / ASA / FAS Platforms

Description

Controller reports multiple chassis fan failures then triggers an emergency environmental shutdown

AutoSupports Alerts:

  • HA Group Notification (MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes) ERROR
  • HA Group Notification (Health Monitor process cphm: CriticalFruMultiFaultAlert[]) ALERT

 

EMS / Event log messages:

  • [env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan4_1 (failed)
  • [env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan4_2 (failed)
  • [env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
  • [monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan4 F2, SysFan4 F1. 

 

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