Skip to main content
NetApp Knowledge Base

Known issues that can cause installation failure of Data WareHouse; Resolution Guide

  1. Last updated
  2. Save as PDF
Views:
752
Visibility:
Public
Votes:
0
Category:
oncommand-insight-data-warehouse
Specialty:
ds_dii
Last Updated:

Applies to

Data WareHouse (DWH) installation

Solution

This KB article contains hyperlinks to known issues that can cause installation or upgrade issues for Data Warehouse Server

 

Verify the Windows host meets basic minimum requirement

Make sure the Windows OS meets OCI server minimum requirements

Make sure all of the Ports outlined in the DWH Minimum requirements are available on the Windows host.
AntiVirus Exclusions
The OCI installation directory must be excluded from Antivirus software scans
Use the correct user when installing DWH
Windows user must have Administrator privileges, as outlined in the OCI WIndows installation instructions
Linux User must have SUDO privileges, as outlined in the Linux installation instructions
Local and domain policies prevent installation
 
OnCommand Insight Data Warehouse install fails when the local Administrator group is denied access from the network
OnCommand Insight Data Warehouse installation fails at "Starting Reporting Engine" step, with error "There is a problem with this Windows Installer package"
DWH DB2 user / service prevents DWH install
Data WareHouse Installtion issues caused by DB2 User or DB2 services Resolution Guide
Installation Drive configuration prevents installation
OnCommand Insight Data Warehouse 7.3.X install fails because 8dot3 naming convention is not enabled on the installation drive
Multiple install attempts
OCI_DWH_fails_due_to_remnants_on_the_file_system

 

If installation issues are not resolved by the articles in this resolution guide, Collect Logs from the Data Warehouse and open a NetApp Technical Case for further assistance.

Additional Information

Known issues that can cause installation failure of OnCommand Insight; Resolution Guide

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.