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ONTAP Hardware system-level diagnostics Resolution Guide

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Applies to

  • AFF Systems
  • FAS Systems
  • System-level diagnostics

Description

System-level diagnostics is a powerful tool that provides a command-line or menu-driven interface for conducting tests to identify potential hardware issues. Utilizing system-level diagnostics can help confirm the proper operation of a specific component or identify faulty components. 

Run system-level diagnostics in the following situations:

  • Initial system installation
  • Addition or replacement of hardware components
  • System panic caused by an unidentified hardware failure
  • Access to a specific device becomes intermittent or the device becomes unavailable

 

Do I need to run System-level diagnostics?

No, you do not need to run diagnostics

  • ONTAP  systems perform various Field Replaceable Unit (FRU) checks during the boot process
  • Once booted ONTAP includes Health monitors
    • Health monitors proactively monitor certain critical conditions in your cluster and raise alerts if they detect a fault or risk.
    • If there are active alerts, the system health status reports a degraded status for the cluster.
    • The alerts include the information that you need to respond to degraded system health.

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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