Skip to main content
NetApp Knowledge Base

System Manager SAML Authentication Resolution Guide

  1. Last updated
  2. Save as PDF
Views:
10,093
Visibility:
Public
Votes:
6
Category:
ontap-system-manager
Specialty:
OM
Last Updated:

Applies to

  • ONTAP System Manager 9.3 and later
  • Security Assertion Markup Language (SAML)

Description

This KB article provides information on troubleshooting SAML authentication issues.

Procedure

Setup and Configure

Understanding the SAML authentication workflow

Pre-requisites for enabling SAML authentication in ONTAP System Manager

Configuring SAML authentication in Ontap System Manager in 9.7 and older

Configuring SAML authentication in ONTAP System Manager in 9.8 and newer

How to determine if SAML authentication is successful

Logs related to SAML authentication in ONTAP System Manager

How to configure SAML authentication between ONTAP System Manager and Ping Federation IdP

Multifactor authentication in ONTAP 9 Best practices and implementation guide

 

Troubleshooting

Configuration of SAML authentication fails with ‘invalid host’ error

SAML authentication fails with login issues

SAML authentication fails due to missing IDP claim rule

SAML authentication fails due to missing name identifier claim rule

SAML authentication is not enabled on the cluster

Unable to login to System Manager due to misconfigured SAML

SAML authentication is rejected due to metadata mismatch

ONTAP SAML configuration cannot be completed when the Federation IdP requires the ONTAP metadata first

When SAML is enabled the connection to System Manager is not secure
 

ONTAP System Manager displays IP address instead of Cluster name in browser URL
 
SAML authentication is failing due to ONTAP certificate expired
SAML service provider did not identify the user that was authenticated in ONTAP System Manager

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.