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Varonis FPolicy disconnecting repeatedly - Resolution Guide

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ontap-9
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Applies to

ONTAP 9

Issue

  • The controller EMS/Event log will display the following sequence of messages often:

Mon Jan 04 12:09:45 EST [example: fpolicy: fpolicy.server.connectError:error]: Node failed to establish a connection with the FPolicy server '10.1.1.101' (reason: 'Connection to FPolicy server is broken(EPIPE) received.').
Mon Jan 04 12:09:45 EST [example: fpolicy: fpolicy.server.disconnect:warning]: Connection to the Fpolicy server '10.1.1.101' is broken ( reason: 'FPolicy server is removed from external engine.' ).
Mon Jan 04 13:06:11 EST [example: fpolicy: fpolicy.server.disconnect:warning]: Connection to the Fpolicy server '10.1.1.101' is broken ( reason: 'FPolicy server is removed from external engine.' ).
Mon Jan 04 13:06:36 EST [example: fpolicy: fpolicy.server.connectError:error]: Node failed to establish a connection with the FPolicy server '10.1.1.101' (reason: 'Select Timed out.').

  • Fpolicy server is abruptly terminating TCP connections. This can be verified by collect packet traces between Fpolicy server and SVM.

 

 

 

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