KB Title Specialty esg metrocluster hw sgrid generalsupport nas core perf OM oci dp snapx cloud Not Set tools legacy virt san globalops Product Category e-series-systems metrocluster ontap-9 storagegrid Not Set fas-systems active-iq-unified-manager oncommand-insight-data-warehouse snapmirror ontap-system-manager ndmp aff-series snapcenter cloud-volumes-ontap-cvo oncommand-unified-manager e-series-santricity-os-controller-software netapp-xcp oncommand-insight oncommand-workflow-automation-wfa single-mailbox-recovery-smbr disk-drives altavault storagegrid-webscale snapdiff active-iq-digital-advisor netapp-vasa-provider fabric-interconnect-and-management-switches virtual-storage-console-for-vmware-vsphere data-infrastructure-insights E-Series bypassed drive failure resolution guide esg e-series-systems How to remove nodes from a MetroCluster configuration - Resolution Guide metrocluster metrocluster Port Troubleshooting Resolution Guide hw ontap-9 StorageGRID 11.4 and above AutoSupport alerts resolution guide sgrid storagegrid Apache Log4j Vulnerability - Resolution Guide generalsupport Not Set What is the native VLAN in ONTAP 9? nas ontap-9 StorageGRID AutoSupport alarms/alerts resolution guide sgrid storagegrid FAS and AFF boot device Resolution Guide hw fas-systems ONTAP image upgrade path Resolution guide core ontap-9 Slow performance due to SnapMirror Synchronous perf ontap-9 How to boot a node after a power loss or a high-temperature shutdown in ONTAP core ontap-9 StorageGRID AWS S3 HTTP error codes reference resolution guide sgrid storagegrid FCVI Resolution Guide metrocluster Not Set StorageGRID Information Lifecycle Management (ILM) resolution guide sgrid storagegrid StorageGRID Decommission resolution guide sgrid storagegrid Active IQ Unified Manager time drift issues OM active-iq-unified-manager Known issues that can cause installation failure of Data WareHouse; Resolution Guide oci oncommand-insight-data-warehouse ONTAP file and directory structure Resolution Guide core ontap-9 Failed to delete SnapMirror snapshot - Resolution Guide dp snapmirror How to perform a system health check after a Data ONTAP upgrade or hardware replacement: Resolution Guide core ontap-9 How to restore data in ONTAP dp snapmirror How to reclaim space in an aggregate that is full? core ontap-9 System Manager SAML Authentication Resolution Guide OM ontap-system-manager ONTAP EMS message "csm.mismatchRemoteDevice" resolution guide core ontap-9 Antivirus/Vscan setup and troubleshooting for ONTAP nas ontap-9 NDMP Authentication Resolution Guide dp ndmp system health subsystem show output displays CIFS-NDO is in degraded state - Resolution Guide nas ontap-9 DNS timeouts from DNS servers within configured timeout for ONTAP 9 nas ontap-9 Common issues for: 'No space left on device' for SnapMirror and SnapVault dp snapmirror How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics hw aff-series ONTAP 9 Performance - Resolution Guide perf ontap-9 EMS secd.lsa.noServers - Resolution Guide nas ontap-9 AFF A400/FAS8300/FAS8700 nvmem.battery alerts Resolution Guide hw aff-series Latency increases suddenly while using QoS - Resolution Guide perf ontap-9 File reappears after being deleted - Resolution Guide nas ontap-9 High CPU utilization - Resolution Guide perf ontap-9 Data at rest software encryption ONTAP image Resolution Guide core ontap-9 NetApp Support Communications and Subscriptions Resolution Guide generalsupport Not Set StorageGRID SANtricity software upgrade resolution guide sgrid storagegrid Configuring on-access scanning for ONTAP nas ontap-9 FAS9500 Resolution Guide hw fas-systems Useful commands for MetroCluster FC and IP switches metrocluster metrocluster Navigating Network Address Translation with NFS - Resolution Guide nas ontap-9 Data Warehouse DB2 user or DB2 Service stops access to Cognos reporting portal Resolution Guide oci oncommand-insight-data-warehouse Node is out of CLAM quorum: Unplanned Node Fault core ontap-9 SCE VSS_E_UNEXPECTED_PROVIDER_ERROR errors snapx snapcenter Azure Cloud Volumes ONTAP - SVM Data LIF connectivity problems - Resolution Guide cloud cloud-volumes-ontap-cvo Installing and configuring SnapCenter Plug-In for Windows snapx snapcenter SnapCenter Multi-Factor Authentication Resolution Guide snapx snapcenter Standalone SQL AG instance not available for backup snapx snapcenter StorageGRID resolution guide sgrid storagegrid Configuring on-demand scanning for ONTAP nas ontap-9 StorageGRID AWS S3 resolution guide sgrid storagegrid SnapCenter fails to discover disks snapx snapcenter SnapCenter Certificate Resolution Guide snapx snapcenter SCE Backup Failure Resolution Guide for VSS Errors snapx snapcenter Unable to access NetApp's Data Warehouse Cognos user interface resolution guide oci oncommand-insight-data-warehouse Cluster peering encryption ciphers Resolution Guide Not Set Not Set Installing and configuring SnapCenter Plug-In for SQL snapx snapcenter SP HBT STOPPED - Resolution Guide hw fas-systems Active IQ Unified Manager Japanese environment specific issue Resolution Guide OM active-iq-unified-manager Resetting the status of scanned files for ONTAP nas ontap-9 CIFS Access - Authentication - Resolution Guide nas ontap-9 StorageGRID expansions resolution guide sgrid storagegrid SFP Resolution guide hw fas-systems Varonis FPolicy disconnecting repeatedly - Resolution Guide nas ontap-9 SnapMirror Update Failures Resolution Guide dp snapmirror FAQ: NDMP File history dp ndmp How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager core ontap-9 Permissions troubleshooting resolution guide for ONTAP nas ontap-9 Active IQ Unified Manager Performance Data Collection - Resolution Guide OM active-iq-unified-manager NFS ops on NTFS security style volumes - Resolution Guide nas ontap-9 NFSv4 ACL - Resolution Guide nas ontap-9 ONTAP Upgrade (Post Upgrade) Resolution Guide core ontap-9 Active IQ Unified Manager database backup and restore resolution guide OM active-iq-unified-manager ONTAP Upgrade Resolution Guide core ontap-9 Error 404 or page not available when accessing Active IQ Unified Manager OM active-iq-unified-manager Active IQ Unified Manager collecting inventory from cluster resolution guide OM oncommand-unified-manager ONTAP AutoSupport (Transport SMTP) Delivery Failure Resolution Guide core ontap-9 E-Series SANtricity software upgrade resolution guide esg e-series-santricity-os-controller-software Service Processor (SP) and Baseboard Management Controller (BMC) Resolution Guide hw ontap-9 Active IQ Unified Manager Resolution Guide for issues with monitoring VMware Virtual Machine OM active-iq-unified-manager Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide hw aff-series CIFS Access - Authorization - Resolution Guide nas ontap-9 Resolution guide for SnapMirror/SnapVault issues in SnapCenter snapx snapcenter XCP NFS reports stale filehandle in xcp.log nas netapp-xcp FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 OnCommand Insight Data Warehouse backup and restore resolution guide oci oncommand-insight-data-warehouse ONTAP Products: Password Recovery - Resolution Guide core ontap-9 StorageGRID 11.8 software upgrade resolution guide sgrid storagegrid Configuration issues in SnapCenter Plug-in for Oracle and Plug-in for SAP HANA snapx snapcenter E-Series drives resolution guide esg e-series-systems How to collect troubleshooting logs for SnapCenter and SnapManager products snapx snapcenter SCO Point-In-Time Restore Resolution Guide snapx snapcenter E-Series multipathing resolution guide esg e-series-systems How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide oci oncommand-insight Resolution and Troubleshooting Guides tools Not Set Workflow Automation application authentication resolution guide legacy oncommand-workflow-automation-wfa Entering FM state:5 because mbFound:0 Resolution guide hw aff-series Active IQ Unified Manager Cluster Polling Stuck Resolution Guide OM active-iq-unified-manager How to restart SnapCenter services snapx snapcenter Installing and configuring SnapCenter Plug-In for Oracle snapx snapcenter Cluster Interconnect Latency - Resolution Guide perf ontap-9 Resolution Guide for the Mount-SdSnapshot failed issue in SMBR snapx single-mailbox-recovery-smbr ONTAP date set to the future may cause issues with some system files core ontap-9 Unable to determine if device is joined to a domain - Resolution Guide nas ontap-9 FAQ: Active IQ Unified Manager Event Management OM active-iq-unified-manager Data WareHouse Installation issues caused by DB2 User or DB2 services Resolution Guide oci oncommand-insight-data-warehouse E-Series performance resolution guide esg e-series-systems Downloading issues during SP/BMC Firmware upgrade Not Set Not Set Known issues that can cause installation failure of OnCommand Insight; Resolution Guide oci oncommand-insight Alert from Unified Manager: Cluster Not Reachable Resolution Guide OM active-iq-unified-manager Stale file handle error for NFSv3 and NFSV4 nas ontap-9 Vscan server installation and configuration for ONTAP nas ontap-9 Why is the giveback of an ONTAP aggregate vetoed? core ontap-9 Resolution Guide for Error 0x8007054F An internal error occurred nas ontap-9 Volumes missing in ONTAP System Manager after upgrade to 9.8+ OM ontap-system-manager Common EMC Solutions Enabler error messages logged by OnCommand Insight oci oncommand-insight StorageGRID AutoSupport alarms resolution guide sgrid storagegrid How to Handle watchdog resets (WDR) hw fas-systems Security Vulnerability Resolution guide generalsupport Not Set StorageGRID 11.3 software upgrade resolution guide sgrid storagegrid ONTAP Upgrade (Pre-Upgrade) Resolution Guide core ontap-9 Console Port connections for ONTAP platforms Resolution guide hw ontap-9 SnapMirror storage efficiency configurations and behavior - Resolution Guide dp snapmirror SnapCenter Plug-in for VMware vSphere Japanese GUI specific issue Resolution Guide snapx snapcenter Capturing packet traces in ONTAP and clients - Resolution Guide nas ontap-9 OnCommand Insight Brocade Switch Data Source Resolution Guide oci oncommand-insight Cloud Volumes ONTAP - Disk utilization and latency - Resolution Guide perf cloud-volumes-ontap-cvo ONTAP AutoSupport Resolution Guide core ontap-9 ONTAP storage efficiency Resolution guide core ontap-9 EMS log reports "Nblade.cifsShrConnectFailed" error - Resolution Guide nas ontap-9 Takeover not possible: Resolution Guide core ontap-9 Files appear to be missing when accessing a CIFS share nas ontap-9 ONTAP Vscan (Antivirus) and Antivirus Connector (AVConnector) Resolution guide nas ontap-9 QOS workloads are not synchronized in a MetroCluster setup - Resolution Guide metrocluster metrocluster How to troubleshoot unreachable LIFs? nas Not Set E-Series resolution guide esg e-series-systems Cloud Volumes ONTAP NVlog transfer bottleneck - Resolution Guide perf cloud-volumes-ontap-cvo StorageGRID Fibre Channel resolution guide sgrid storagegrid SnapCenter Deleted/Renamed SQL Database Resolution Guide snapx snapcenter SC plug-in upgrade or install has invalid package path snapx snapcenter PPR memory test passed yet the LED fault light stays ON: Resolution Guide hw ontap-9 E-Series drive failures resolution guide esg e-series-systems How to troubleshoot SAS ports Resolution guide hw Not Set Removing stale (foreign aggregates) from ONTAP - Resolution guide hw ontap-9 StorageGRID Ethernet resolution guide sgrid storagegrid NFS server not responding - Resolution Guide nas ontap-9 ONTAP prompts and command Resolution guide hw ontap-9 WARNING: there do not appear to be any disks attached to the system Resolution Guide hw disk-drives ONTAP drive failed with "Failed-Unsupported" status - Resolution Guide hw disk-drives MetroCluster IP Operations - Resolution Guide metrocluster metrocluster How to upgrade the TPM firmware Resolution Guide hw fas-systems How to create and import CA signed certificate into OCI and DWH 7.3.X oci oncommand-insight Spares Low Resolution guide hw disk-drives StorageGRID node in unknown/down/stuck state resolution guide sgrid storagegrid Possible causes for high NFS latency - Resolution Guide nas ontap-9 SyncMirror Plex Failed - Resolution Guide metrocluster ontap-9 How to address network latency in a SAN environment - Resolution Guide perf ontap-9 How to suppress automatic case creation during scheduled maintenance windows Resolution guide core ontap-9 Setting Access and Ownership of NTFS Files and Folders - Resolution Guide nas ontap-9 How to locate and collect NDMP debug and backup logs in all versions of ONTAP dp ndmp ONTAP AutoSupport Networking resolution guide core ontap-9 EMS secd.ldap.noServers - Resolution Guide nas ontap-9 StorageGRID 11.5 software upgrade resolution guide sgrid storagegrid SnapCenter error - Could not get initiator information from host snapx snapcenter Enabling virus scanning on an Vserver for ONTAP nas ontap-9 E-Series drive states resolution guide esg e-series-systems EMS secd.netlogon.noServers - Resolution Guide nas ontap-9 How to collect troubleshooting logs from OnCommand Insight Server oci oncommand-insight How to prepare for an A700 to A900 in chassis controller hardware upgrade hw aff-series Flash Cache NVMe Offline or Exhausted AutoSupport Message Resolution Guide hw aff-series StorageGRID software upgrade resolution guide sgrid storagegrid StorageFCAdapterFault_Alert - Resolution Guide metrocluster metrocluster Altavault Drives Resolution Guide legacy altavault How to get to the LOADER prompt Resolution Guide hw ontap-9 StorageGRID 11.7 software upgrade resolution guide sgrid storagegrid OnCommand Insight Server backup and restore resolution guide oci oncommand-insight SCW Disk Provisioning Resolution Guide snapx snapcenter How to troubleshoot StorageGRID unable to communicate with node (NDDOWN) sgrid storagegrid-webscale OnCommand Insight Cisco Switch Data Source Resolution Guide oci oncommand-insight StorageGRID 11.6 software upgrade resolution guide sgrid storagegrid Resolution guide for SCV discovery snapx snapcenter Installing and configuring SnapCenter Plug-In for SAP HANA snapx snapcenter How to troubleshoot missing LUNs, VMDK disks or RDM disks in SnapCenter snapx snapcenter High NVRAM latency in Cloud Volumes ONTAP - Resolution Guide perf cloud-volumes-ontap-cvo PANIC : ECC error at DIMM-XX, Uncorrectable Machine Check Error Resolution guide hw fas-systems T6 Card Resolution Guide hw ontap-9 Controller hardware upgrade for AFF and FAS systems resolution guide hw aff-series Hardware-assisted (HWassist) takeover - Resolution guide hw ontap-9 Management tools (System Manager, AIQUM) impacted by unresponsive web services OM ontap-system-manager ONTAP Disk utilization and latency - Resolution Guide perf ontap-9 FAQ: SnapDiff Support in ONTAP dp snapdiff Gracefully shutdown and power up your storage system Resolution Guide hw ontap-9 How to troubleshoot CIFS Access Issues in ONTAP 9 nas ontap-9 NDMP backup performance Resolution Guide dp ontap-9 nblade.execsOverLimit in EMS - Resolution Guide nas ontap-9 Cluster Switch Health Monitor (CSHM) Alert Resolution Guide hw ontap-9 Cluster peer show - IP address unhealthy: Resolution Guide dp ontap-9 Troubleshooting Active IQ Digital Advisor OM active-iq-digital-advisor Active IQ Unified Manager and EMS Alerts Resolution Guide OM active-iq-unified-manager Active IQ Unified Manager upgrade resolution guide OM active-iq-unified-manager How to perform a VASA Provider Disaster Recovery - Resolution Guide virt netapp-vasa-provider Unable to delete or rename files or folders - Resolution Guide nas ontap-9 OnCommand Insight: HTTP 404 Error seen in the web interface after rebooting or restarting services oci oncommand-insight E-Series SANtricity software upgrade issues resolution guide esg e-series-santricity-os-controller-software FPOLICY EAGAIN Resolution Guide nas Not Set What are common commands to troubleshoot all OnCommand Insight FC Switch data sources? oci oncommand-insight Creating scanner pools, applying scanner policy, and managing pools for ONTAP nas ontap-9 ONTAP Data Processing latency - Resolution Guide perf ontap-9 SnapCenter Plug-In for SQL retention issues - Resolution Guide snapx snapcenter ONTAP Cluster switch log collection Resolution Guide hw fabric-interconnect-and-management-switches ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted virt virtual-storage-console-for-vmware-vsphere AutoSupport support.netapp.com Back-end Resolution Guide generalsupport Not Set How to troubleshoot correctable memory errors on FAS and AFF systems hw ontap-9 Active IQ Unified Manager High CPU Usage - Resolution Guide OM active-iq-unified-manager How to troubleshoot FC ports Resolution guide hw Not Set SMB - Resolution Guide nas ontap-9 AFF A900 Resolution Guide hw aff-series Installing and configuring SnapCenter Plug-In for Exchange snapx snapcenter Data Infrastructure Insights Acquisition Unit install/upgrade Resolution Guide oci data-infrastructure-insights How to troubleshoot FlexGroup performance issues perf ontap-9 Deleting Backups, Clones, Hosts, Policies and Resource Groups in SnapCenter - Resolution Guide snapx snapcenter Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide OM active-iq-unified-manager ONTAP Hardware system-level diagnostics Resolution Guide hw Not Set How to renew SSL Certificate for OnCommand Insight, Data WareHouse and Cognos applications oci oncommand-insight Troubleshooting WFA installation issues legacy oncommand-workflow-automation-wfa Managing the SnapCenter MySQL repository snapx snapcenter StorageGRID 11.9 software upgrade resolution guide sgrid storagegrid NAS auditing for CIFS and NFS - FAQ nas ontap-9 FAQ: SnapMirror Lag dp snapmirror Active IQ Unified Manager alert configuration and management Resolution Guide OM active-iq-unified-manager SP/ BMC Internal Ethernet Switch Resolution Guide hw ontap-9 What causes a port to be No_Sync in Fabric OS? san fabric-interconnect-and-management-switches AIQ Unified Manager Active Directory remote authentication resolution guide OM active-iq-unified-manager ONTAP Configuration Backup Resolution Guide core ontap-9 ONTAP Upgrade (During Upgrade) Resolution Guide core ontap-9 How to diagnose and mitigate impact due to CVE-2022-38023 - Resolution Guide nas ontap-9 ONTAP with ESXi and NFSv4.1 - Resolution guide nas ontap-9 Common reasons "vserver cifs create" fails when trying to join Active Directory - Resolution Guide nas ontap-9 How to collect data from an ATTO FibreBridge metrocluster metrocluster How to manage ONTAP SSL certificates via System Manager OM ontap-system-manager Cisco Support Resolution Guide globalops fabric-interconnect-and-management-switches ONTAP SP and BMC log collection Resolution Guide hw aff-series NFSv4 Storepool - Resolution guide nas ontap-9 ONTAP AutoSupport (Transport HTTPS) Delivery Failure Resolution Guide core ontap-9 Image update errors during SP/BMC Firmware upgrade Not Set Not Set Install and configure SnapCenter Server snapx snapcenter What logs to collect for a down system with a BMC hw fas-systems "sis.changelog.full" warning message in EMS log - Resolution Guide core ontap-9 StorageGRID 11.4 software upgrade resolution guide sgrid storagegrid Port degraded due to l2_reachability - Resolution Guide nas ontap-9 E-Series controller lockdown resolution guide esg e-series-systems Resolution Guide for Data Warehouse Extract Transfer Load (ETL) from OnCommand Insight Server connector oci oncommand-insight-data-warehouse Post SP/BMC Firmware upgrade issues Not Set Not Set How to troubleshoot Ethernet ports Resolution guide hw Not Set NetApp Bugs Online Tool Resolution Guide generalsupport Not Set Drive replacement process for ONTAP systems hw Not Set