KB Title Specialty Product Category StorageGRID AutoSupport alarms/alerts resolution guide sgrid storagegrid StorageGRID Decommission resolution guide sgrid storagegrid Active IQ Unified Manager time drift issues OM active-iq-unified-manager StorageGRID Information Lifecycle Management (ILM) resolution guide sgrid storagegrid E-Series bypassed drive failure resolution guide esg e-series-systems StorageGRID AWS S3 HTTP error codes reference resolution guide sgrid storagegrid How to perform a system health check after a Data ONTAP upgrade or hardware replacement: Resolution Guide core ontap-9 How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics hw aff-series FCVI Resolution Guide metrocluster Not Set What is the native VLAN in ONTAP 9? nas ontap-9 ONTAP image upgrade path Resolution guide core ontap-9 Antivirus/Vscan setup and troubleshooting for ONTAP nas ontap-9 AFF A400/FAS8300/FAS8700 nvmem.battery alerts Resolution Guide hw aff-series Slow performance due to SnapMirror Synchronous perf ontap-9 How to boot a node after a power loss or a high-temperature shutdown in ONTAP core ontap-9 ONTAP EMS message "csm.mismatchRemoteDevice" resolution guide core ontap-9 Latency increases suddenly while using QoS - Resolution Guide perf ontap-9 Data at rest software encryption ONTAP image Resolution Guide core ontap-9 How to reclaim space in an aggregate that is full? core ontap-9 EMS secd.lsa.noServers - Resolution Guide nas ontap-9 FAS and AFF boot device Resolution Guide hw fas-systems NDMP Authentication Resolution Guide DP ndmp Apache Log4j Vulnerability - Resolution Guide generalsupport Not Set Known issues that can cause installation failure of Data WareHouse; Resolution Guide ds_dii oncommand-insight-data-warehouse ONTAP file and directory structure Resolution Guide core ontap-9 How to restore data in ONTAP DP snapmirror How to remove nodes from a MetroCluster configuration - Resolution Guide metrocluster metrocluster Failed to delete SnapMirror snapshot - Resolution Guide DP snapmirror Port Troubleshooting Resolution Guide hw ontap-9 High CPU utilization - Resolution Path perf ontap-9 StorageGRID 11.4 and above AutoSupport alerts resolution guide sgrid storagegrid Common issues for: 'No space left on device' for SnapMirror and SnapVault DP snapmirror System Manager SAML Authentication Resolution Guide OM ontap-system-manager File reappears after being deleted - Resolution Guide nas ontap-9 ONTAP 9 Performance - Resolution Path perf ontap-9 DNS timeouts from DNS servers within configured timeout for ONTAP 9 nas ontap-9 system health subsystem show output displays CIFS-NDO is in degraded state - Resolution Guide nas ontap-9 Active IQ Unified Manager Japanese environment specific issue Resolution Guide OM active-iq-unified-manager SnapMirror Update Failures Resolution Guide DP snapmirror SnapCenter fails to discover disks snapx snapcenter SCE VSS_E_UNEXPECTED_PROVIDER_ERROR errors snapx snapcenter StorageGRID SANtricity software upgrade resolution guide sgrid storagegrid NetApp Support Communications and Subscriptions Resolution Guide generalsupport Not Set SP HBT STOPPED - Resolution Guide hw fas-systems How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager core ontap-9 ONTAP Upgrade Resolution Guide core ontap-9 Azure Cloud Volumes ONTAP - SVM Data LIF connectivity problems - Resolution Guide ds_cvo cloud-volumes-ontap-cvo Active IQ Unified Manager Performance Data Collection - Resolution Guide OM active-iq-unified-manager Cluster peering encryption ciphers Resolution Guide Not Set Not Set Installing and configuring SnapCenter Plug-In for SQL snapx snapcenter SnapCenter Certificate Resolution Guide snapx snapcenter E-Series SANtricity software upgrade resolution guide esg e-series-santricity-os-controller-software Error 404 or page not available when accessing Active IQ Unified Manager OM active-iq-unified-manager Installing and configuring SnapCenter Plug-In for Windows snapx snapcenter SnapCenter Multi-Factor Authentication Resolution Guide snapx snapcenter ONTAP Upgrade (Post Upgrade) Resolution Guide core ontap-9 NFS ops on NTFS security style volumes - Resolution Guide nas ontap-9 FAS9500 Resolution Guide hw fas-systems SCE Backup Failure Resolution Guide for VSS Errors snapx snapcenter Service Processor (SP) and Baseboard Management Controller (BMC) Resolution Guide hw ontap-9 Active IQ Unified Manager database backup and restore resolution guide OM active-iq-unified-manager Node is out of CLAM quorum: Unplanned Node Fault core ontap-9 Useful commands for MetroCluster FC and IP switches metrocluster metrocluster FAQ: NDMP File history DP ndmp Resetting the status of scanned files for ONTAP nas ontap-9 Standalone SQL AG instance not available for backup snapx snapcenter StorageGRID expansions resolution guide sgrid storagegrid Navigating Network Address Translation with NFS - Resolution Guide nas ontap-9 Unable to access NetApp's Data Warehouse Cognos user interface resolution guide ds_dii oncommand-insight-data-warehouse StorageGRID AWS S3 resolution guide sgrid storagegrid Permissions troubleshooting resolution guide for ONTAP nas ontap-9 Varonis FPolicy disconnecting repeatedly - Resolution Guide nas ontap-9 Configuring on-demand scanning for ONTAP nas ontap-9 Active IQ Unified Manager collecting inventory from cluster resolution guide OM oncommand-unified-manager StorageGRID resolution guide sgrid storagegrid Active IQ Unified Manager Resolution Guide for issues with monitoring VMware Virtual Machine OM active-iq-unified-manager NFSv4 ACL - Resolution Guide nas ontap-9 Configuring on-access scanning for ONTAP nas ontap-9 ONTAP AutoSupport (Transport SMTP) Delivery Failure Resolution Guide core ontap-9 CIFS Access - Authentication - Resolution Guide nas ontap-9 Data Warehouse DB2 user or DB2 Service stops access to Cognos reporting portal Resolution Guide ds_dii oncommand-insight-data-warehouse FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 E-Series performance resolution guide esg e-series-systems Resolution and Troubleshooting Guides tools Not Set SCO Point-In-Time Restore Resolution Guide snapx snapcenter Capturing packet traces in ONTAP and clients - Resolution Guide nas ontap-9 How to Handle watchdog resets (WDR) hw fas-systems Known issues that can cause installation failure of OnCommand Insight; Resolution Guide ds_dii oncommand-insight Cluster Interconnect Latency - Resolution Path perf ontap-9 Resolution Guide for Error 0x8007054F An internal error occurred nas ontap-9 ONTAP Products: Password Recovery - Resolution Guide core ontap-9 ONTAP Upgrade (Pre-Upgrade) Resolution Guide core ontap-9 Configuration issues in SnapCenter Plug-in for Oracle and Plug-in for SAP HANA snapx snapcenter Data WareHouse Installation issues caused by DB2 User or DB2 services Resolution Guide ds_dii oncommand-insight-data-warehouse Resolution Guide for the Mount-SdSnapshot failed issue in SMBR snapx single-mailbox-recovery-smbr SnapCenter Plug-in for VMware vSphere Japanese GUI specific issue Resolution Guide snapx snapcenter E-Series multipathing resolution guide esg e-series-systems XCP NFS reports stale filehandle in xcp.log nas netapp-xcp CIFS Access - Authorization - Resolution Guide nas ontap-9 Security Vulnerability Resolution guide generalsupport Not Set E-Series drives resolution guide esg e-series-systems Active IQ Unified Manager Cluster Polling Stuck Resolution Guide OM active-iq-unified-manager OnCommand Insight Data Warehouse backup and restore resolution guide ds_dii oncommand-insight-data-warehouse Workflow Automation application authentication resolution guide legacy oncommand-workflow-automation-wfa Why is the giveback of an ONTAP aggregate vetoed? core ontap-9 How to collect troubleshooting logs for SnapCenter and SnapManager products snapx snapcenter Downloading issues during SP/BMC Firmware upgrade Not Set Not Set Entering FM state:5 because mbFound:0 Resolution guide hw aff-series OnCommand Insight Brocade Switch Data Source Resolution Guide ds_dii oncommand-insight StorageGRID 11.3 software upgrade resolution guide sgrid storagegrid Volumes missing in ONTAP System Manager after upgrade to 9.8+ OM ontap-system-manager Alert from Unified Manager: Cluster Not Reachable Resolution Guide OM active-iq-unified-manager Console Port connections for ONTAP platforms Resolution guide hw ontap-9 NFS export displays owner and group as nobody - Resolution Guide nas ontap-9 FAQ: Active IQ Unified Manager Event Management OM active-iq-unified-manager StorageGRID 11.8 software upgrade resolution guide sgrid storagegrid Unable to determine if device is joined to a domain - Resolution Guide nas ontap-9 How to restart SnapCenter services snapx snapcenter ONTAP date set to the future may cause issues with some system files core ontap-9 Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide hw aff-series FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 Common EMC Solutions Enabler error messages logged by OnCommand Insight ds_dii oncommand-insight Vscan server installation and configuration for ONTAP nas ontap-9 Installing and configuring SnapCenter Plug-In for Oracle snapx snapcenter SnapMirror storage efficiency configurations and behavior - Resolution Guide DP snapmirror Resolution guide for SnapMirror/SnapVault issues in SnapCenter snapx snapcenter How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide ds_dii oncommand-insight Stale file handle error for NFSv3 and NFSV4 nas ontap-9 StorageGRID AutoSupport alarms resolution guide sgrid storagegrid NFS server not responding - Resolution Guide nas ontap-9 StorageGRID node in unknown/down/stuck state resolution guide sgrid storagegrid StorageGRID 11.5 software upgrade resolution guide sgrid storagegrid E-Series resolution guide esg e-series-systems E-Series drive failures resolution guide esg e-series-systems SC plug-in upgrade or install has invalid package path snapx snapcenter What is the ONTAP inode cache? perf ontap-9 Cloud Volumes ONTAP NVlog transfer bottleneck - Resolution Path perf cloud-volumes-ontap-cvo EMS log reports "Nblade.cifsShrConnectFailed" error - Resolution Guide nas ontap-9 QOS workloads are not synchronized in a MetroCluster setup - Resolution Guide metrocluster metrocluster EMS secd.ldap.noServers - Resolution Guide nas ontap-9 MetroCluster IP Operations - Resolution Guide metrocluster metrocluster Possible causes for high NFS latency - Resolution Guide nas ontap-9 ONTAP storage efficiency Resolution guide core ontap-9 StorageGRID 12.0 software upgrade resolution guide sgrid storagegrid Takeover not possible: Resolution Guide core ontap-9 Files appear to be missing when accessing a CIFS share nas ontap-9 ONTAP prompts and command Resolution guide hw ontap-9 How to troubleshoot unreachable LIFs? nas Not Set WARNING: there do not appear to be any disks attached to the system Resolution Guide hw disk-drives How to troubleshoot SAS ports Resolution guide hw Not Set ONTAP AutoSupport Resolution Guide core ontap-9 How to address network latency in a SAN environment - Resolution Guide perf ontap-9 Removing stale (foreign aggregates) from ONTAP - Resolution guide hw ontap-9 Setting Access and Ownership of NTFS Files and Folders - Resolution Guide nas ontap-9 How to locate and collect NDMP debug and backup logs in all versions of ONTAP DP ndmp How to create and import CA signed certificate into OCI and DWH 7.3.X ds_dii oncommand-insight SyncMirror Plex Failed - Resolution Guide metrocluster ontap-9 ONTAP AutoSupport Networking resolution guide core ontap-9 SnapCenter Deleted/Renamed SQL Database Resolution Guide snapx snapcenter Cloud Volumes ONTAP - Disk utilization and latency - Resolution Guide perf cloud-volumes-ontap-cvo ONTAP Vscan (Antivirus) and Antivirus Connector (AVConnector) Resolution guide nas ontap-9 StorageGRID Fibre Channel resolution guide sgrid storagegrid PPR memory test passed yet the LED fault light stays ON: Resolution Guide hw ontap-9 How to upgrade the TPM firmware Resolution Guide hw fas-systems StorageGRID Ethernet resolution guide sgrid storagegrid Spares Low Resolution guide hw disk-drives ONTAP drive failed with "Failed-Unsupported" status - Resolution Guide hw disk-drives How to suppress automatic case creation during scheduled maintenance windows Resolution guide core ontap-9 Cluster peer show - IP address unhealthy: Resolution Guide DP ontap-9 Unable to delete or rename files or folders - Resolution Guide nas ontap-9 Gracefully shutdown and power up your storage system Resolution Guide hw ontap-9 SnapCenter error - Could not get initiator information from host snapx snapcenter E-Series SANtricity software upgrade issues resolution guide esg e-series-santricity-os-controller-software StorageFCAdapterFault_Alert - Resolution Guide metrocluster metrocluster ONTAP Disk utilization and latency - Resolution Path perf ontap-9 SCW Disk Provisioning Resolution Guide snapx snapcenter Hardware-assisted (HWassist) takeover - Resolution guide hw ontap-9 StorageGRID 11.6 software upgrade resolution guide sgrid storagegrid High NVRAM latency in Cloud Volumes ONTAP - Resolution Guide perf cloud-volumes-ontap-cvo Installing and configuring SnapCenter Plug-In for SAP HANA snapx snapcenter E-Series drive states resolution guide esg e-series-systems EMS secd.netlogon.noServers - Resolution Guide nas ontap-9 PANIC : ECC error at DIMM-XX, Uncorrectable Machine Check Error Resolution guide hw fas-systems OnCommand Insight Server backup and restore resolution guide ds_dii oncommand-insight Altavault Drives Resolution Guide legacy altavault Enabling virus scanning on an Vserver for ONTAP nas ontap-9 nblade.execsOverLimit in EMS - Resolution Guide nas ontap-9 NDMP backup performance Resolution Guide DP ontap-9 Flash Cache NVMe Offline or Exhausted AutoSupport Message Resolution Guide hw aff-series T6 Card Resolution Guide hw ontap-9 How to perform a VASA Provider Disaster Recovery - Resolution Guide virt netapp-vasa-provider How to prepare for an A700 to A900 in chassis controller hardware upgrade hw aff-series StorageGRID 11.7 software upgrade resolution guide sgrid storagegrid How to collect troubleshooting logs from OnCommand Insight Server ds_dii oncommand-insight Management tools (System Manager, AIQUM) impacted by unresponsive web services OM ontap-system-manager How to troubleshoot StorageGRID unable to communicate with node (NDDOWN) sgrid storagegrid-webscale How to get to the LOADER prompt Resolution Guide hw ontap-9 OnCommand Insight Cisco Switch Data Source Resolution Guide ds_dii oncommand-insight Controller hardware upgrade for AFF and FAS systems resolution guide hw aff-series StorageGRID software upgrade resolution guide sgrid storagegrid OnCommand Insight: HTTP 404 Error seen in the web interface after rebooting or restarting services ds_dii oncommand-insight FAQ: SnapDiff Support in ONTAP DP snapdiff Active IQ Unified Manager upgrade resolution guide OM active-iq-unified-manager How to troubleshoot CIFS Access Issues in ONTAP 9 using sectrace nas ontap-9 Troubleshooting Active IQ Digital Advisor OM active-iq-digital-advisor Ethernet Switch Health Monitor (CSHM) Alert Resolution Guide hw ontap-9 How to troubleshoot missing LUNs, VMDK disks or RDM disks in SnapCenter snapx snapcenter Resolution guide for SCV discovery snapx snapcenter Active IQ Unified Manager and EMS Alerts Resolution Guide OM active-iq-unified-manager How to renew SSL Certificate for OnCommand Insight, Data WareHouse and Cognos applications ds_dii oncommand-insight Post SP/BMC Firmware upgrade issues Not Set Not Set ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted virt virtual-storage-console-for-vmware-vsphere "sis.changelog.full" warning message in EMS log - Resolution Guide core ontap-9 How to manage ONTAP SSL certificates via System Manager OM ontap-system-manager ONTAP Hardware system-level diagnostics Resolution Guide hw Not Set Port degraded due to l2_reachability - Resolution Guide nas ontap-9 SMB - Resolution Guide nas ontap-9 AutoSupport support.netapp.com Back-end Resolution Guide generalsupport Not Set Deleting Backups, Clones, Hosts, Policies and Resource Groups in SnapCenter - Resolution Guide snapx snapcenter What are common commands to troubleshoot all OnCommand Insight FC Switch data sources? ds_dii oncommand-insight How to collect data from an ATTO FibreBridge metrocluster metrocluster What causes a port to be No_Sync in Fabric OS? san fabric-interconnect-and-management-switches SP/ BMC Internal Ethernet Switch Resolution Guide hw ontap-9 ONTAP Cluster switch log collection Resolution Guide hw fabric-interconnect-and-management-switches NetApp Bugs Online Tool Resolution Guide csib Not Set AIQ Unified Manager Active Directory remote authentication resolution guide OM active-iq-unified-manager Resolution Guide for Data Warehouse Extract Transfer Load (ETL) from OnCommand Insight Server connector ds_dii oncommand-insight-data-warehouse How to troubleshoot correctable memory errors on FAS and AFF systems hw ontap-9 ONTAP SP and BMC log collection Resolution Guide hw aff-series StorageGRID 11.9 software upgrade resolution guide sgrid storagegrid What logs to collect for a down system with a BMC hw fas-systems StorageGRID 11.4 software upgrade resolution guide sgrid storagegrid ONTAP Upgrade (During Upgrade) Resolution Guide core ontap-9 SnapCenter Plug-In for SQL retention issues - Resolution Guide snapx snapcenter How to troubleshoot FlexGroup performance issues perf ontap-9 NFSv4 Storepool - Resolution guide nas ontap-9 How to diagnose and mitigate impact due to CVE-2022-38023 - Resolution Guide nas ontap-9 Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide OM active-iq-unified-manager E-Series controller lockdown resolution guide esg e-series-systems Troubleshooting WFA installation issues legacy oncommand-workflow-automation-wfa Common reasons "vserver cifs create" fails when trying to join Active Directory - Resolution Guide nas ontap-9 Managing the SnapCenter MySQL repository snapx snapcenter AFF A900 Resolution Guide hw aff-series Drive replacement process for ONTAP systems hw Not Set ONTAP Configuration Backup Resolution Guide core ontap-9 Active IQ Unified Manager alert configuration and management Resolution Guide OM active-iq-unified-manager ONTAP Data Processing latency - Resolution Path perf ontap-9 Active IQ Unified Manager High CPU Usage - Resolution Guide OM active-iq-unified-manager Installing and configuring SnapCenter Plug-In for Exchange snapx snapcenter Image update errors during SP/BMC Firmware upgrade Not Set Not Set How to troubleshoot FC ports Resolution guide hw Not Set Install and configure SnapCenter Server snapx snapcenter Creating scanner pools, applying scanner policy, and managing pools for ONTAP nas ontap-9 Data Infrastructure Insights Acquisition Unit install/upgrade Resolution Guide ds_dii data-infrastructure-insights How to troubleshoot Ethernet ports Resolution guide hw Not Set FPOLICY EAGAIN Resolution Guide nas Not Set ONTAP with ESXi and NFSv4.1 - Resolution guide nas ontap-9 ONTAP AutoSupport (Transport HTTPS) Delivery Failure Resolution Guide core ontap-9 FAQ: SnapMirror Lag DP snapmirror Cisco Support - Resolution Guide globalops fabric-interconnect-and-management-switches NAS auditing for CIFS and NFS - FAQ nas ontap-9
