KB Title Specialty Product Category Known issues that can cause installation failure of Data WareHouse; Resolution Guide ds_dii oncommand-insight-data-warehouse ONTAP 9 Performance - Resolution Path perf ontap-9 Latency increases suddenly while using QoS - Resolution Guide perf ontap-9 Failed to delete SnapMirror snapshot - Resolution Guide dp snapmirror How to restore data in ONTAP dp snapmirror What is the native VLAN in ONTAP 9? nas ontap-9 ONTAP EMS message "csm.mismatchRemoteDevice" resolution guide core ontap-9 How to perform a system health check after a Data ONTAP upgrade or hardware replacement: Resolution Guide core ontap-9 Active IQ Unified Manager SAML Authentication Resolution Guide om active-iq-unified-manager How to reclaim space in an aggregate that is full? core ontap-9 ONTAP Hardware FRU Reseat Procedure - Resolution Guide HW ontap-9 ONTAP image upgrade path Resolution guide core ontap-9 StorageGRID 11.4 and above AutoSupport alerts resolution guide sgrid storagegrid Common issues for: 'No space left on device' for SnapMirror and SnapVault dp snapmirror How to remove nodes from a MetroCluster configuration - Resolution Guide metrocluster metrocluster Active IQ Unified Manager time drift issues om active-iq-unified-manager FAS and AFF boot device Resolution Guide HW fas-systems StorageGRID Decommission resolution guide sgrid storagegrid FabricPool SAN Host Resolution Guide SAN ontap-9 E-Series bypassed drive failure resolution guide esg e-series-systems How to boot a node after a power loss or a high-temperature shutdown in ONTAP core ontap-9 EMS secd.lsa.noServers - Resolution Guide nas ontap-9 Port Troubleshooting Resolution Guide HW ontap-9 Antivirus/Vscan setup and troubleshooting for ONTAP nas ontap-9 Data at rest software encryption ONTAP image Resolution Guide core ontap-9 system health subsystem show output displays CIFS-NDO is in degraded state - Resolution Guide nas ontap-9 System Manager SAML Authentication Resolution Guide om ontap-system-manager StorageGRID AWS S3 HTTP error codes reference resolution guide sgrid storagegrid AFF A400/FAS8300/FAS8700 nvmem.battery alerts Resolution Guide HW aff-series Domain Controller not responding - Resolution Guide nas ontap-9 File reappears after being deleted - Resolution Guide nas ontap-9 NDMP Authentication Resolution Guide dp ndmp StorageGRID AutoSupport alarms/alerts resolution guide sgrid storagegrid NetApp Support Site (NSS) resolution guide csib Not Set Apache Log4j Vulnerability - Resolution Guide generalsupport Not Set StorageGRID Information Lifecycle Management (ILM) resolution guide sgrid storagegrid DNS timeouts from DNS servers within configured timeout for ONTAP 9 nas ontap-9 ONTAP file and directory structure Resolution Guide core ontap-9 FCVI Resolution Guide metrocluster Not Set High CPU utilization - Resolution Path perf ontap-9 How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics HW aff-series Slow performance due to SnapMirror Synchronous perf ontap-9 SCE VSS_E_UNEXPECTED_PROVIDER_ERROR errors snapx snapcenter Cluster peering encryption ciphers Resolution Guide Not Set Not Set Installing and configuring SnapCenter Plug-In for SQL snapx snapcenter Installing and configuring SnapCenter Plug-In for Windows snapx snapcenter SCE Backup Failure Resolution Guide for VSS Errors snapx snapcenter Resetting the status of scanned files for ONTAP nas ontap-9 Standalone SQL AG instance not available for backup snapx snapcenter Permissions troubleshooting resolution guide for ONTAP nas ontap-9 Data Warehouse DB2 user or DB2 Service stops access to Cognos reporting portal Resolution Guide ds_dii oncommand-insight-data-warehouse StorageGRID SANtricity software upgrade resolution guide sgrid storagegrid SnapCenter Certificate Resolution Guide snapx snapcenter FAS9500 Resolution Guide HW fas-systems StorageGRID expansions resolution guide sgrid storagegrid StorageGRID resolution guide sgrid storagegrid NFSv4 ACL - Resolution Guide nas ontap-9 Active IQ Unified Manager Performance Data Collection - Resolution Guide om active-iq-unified-manager Active IQ Unified Manager Resolution Guide for issues with monitoring VMware Virtual Machine om active-iq-unified-manager Active IQ Unified Manager database backup and restore resolution guide om active-iq-unified-manager Error 404 or page not available when accessing Active IQ Unified Manager om active-iq-unified-manager Node is out of CLAM quorum: Unplanned Node Fault core ontap-9 Configuring on-access scanning for ONTAP nas ontap-9 Useful commands for MetroCluster FC and IP switches metrocluster metrocluster SnapCenter Multi-Factor Authentication Resolution Guide snapx snapcenter E-Series SANtricity software upgrade resolution guide esg e-series-santricity-os-controller-software Active IQ Unified Manager collecting inventory from cluster resolution guide om oncommand-unified-manager Service Processor (SP) and Baseboard Management Controller (BMC) Resolution Guide HW ontap-9 ONTAP AutoSupport (Transport SMTP) Delivery Failure Resolution Guide core ontap-9 How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager core ontap-9 SP HBT STOPPED - Resolution Guide HW fas-systems Active IQ Unified Manager Japanese environment specific issue Resolution Guide om active-iq-unified-manager Configuring on-demand scanning for ONTAP nas ontap-9 ONTAP Upgrade Resolution Guide core ontap-9 FAQ: NDMP File history dp ndmp CIFS Access - Authentication - Resolution Guide nas ontap-9 SnapMirror Update Failures Resolution Guide dp snapmirror SnapCenter fails to discover disks snapx snapcenter ONTAP Upgrade (Post Upgrade) Resolution Guide core ontap-9 SFP Resolution guide HW fas-systems NFS ops on NTFS security style volumes - Resolution Guide nas ontap-9 Varonis FPolicy disconnecting repeatedly - Resolution Guide nas ontap-9 StorageGRID AWS S3 resolution guide sgrid storagegrid NetApp Support Communications and Subscriptions Resolution Guide generalsupport Not Set Azure Cloud Volumes ONTAP - SVM Data LIF connectivity problems - Resolution Guide ds_cvo cloud-volumes-ontap-cvo Navigating Network Address Translation with NFS - Resolution Guide nas ontap-9 Unable to access NetApp's Data Warehouse Cognos user interface resolution guide ds_dii oncommand-insight-data-warehouse ONTAP Products: Password Recovery - Resolution Guide core ontap-9 Volumes missing in ONTAP System Manager after upgrade to 9.8+ om ontap-system-manager Resolution Guide for the Mount-SdSnapshot failed issue in SMBR snapx single-mailbox-recovery-smbr Workflow Automation application authentication resolution guide legacy oncommand-workflow-automation-wfa FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 Active IQ Unified Manager Cluster Polling Stuck Resolution Guide om active-iq-unified-manager ONTAP date set to the future may cause issues with some system files core ontap-9 SCO Point-In-Time Restore Resolution Guide snapx snapcenter Entering FM state:5 because mbFound:0 Resolution guide HW aff-series FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 E-Series performance resolution guide esg e-series-systems How to collect troubleshooting logs for SnapCenter and SnapManager products snapx snapcenter Stale file handle error for NFSv3 and NFSV4 nas ontap-9 Why is the giveback of an ONTAP aggregate vetoed? core ontap-9 How to Handle watchdog resets (WDR) HW fas-systems How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide ds_dii oncommand-insight How to restart SnapCenter services snapx snapcenter Resolution guide for SnapMirror/SnapVault issues in SnapCenter snapx snapcenter Console Port connections for ONTAP platforms Resolution guide HW ontap-9 secd.kerberos.preauth - Resolution Guide nas Not Set Renew TLS/SSL Certificate in ONTAP 9 - Resolution Guide core ontap-9 Capturing packet traces in ONTAP and clients - Resolution Guide nas ontap-9 SnapMirror storage efficiency configurations and behavior - Resolution Guide dp snapmirror Chassis Power Resolution Guide HW Not Set FAQ: Active IQ Unified Manager Event Management om active-iq-unified-manager StorageGRID 11.8 software upgrade resolution guide sgrid storagegrid Brocade Switch Port is offline with No_Light state - Resolution Guide brocade fabric-interconnect-and-management-switches Security Vulnerability Resolution guide generalsupport Not Set E-Series drives resolution guide esg e-series-systems XCP NFS reports stale filehandle in xcp.log nas netapp-xcp StorageGRID 11.3 software upgrade resolution guide sgrid storagegrid Cluster Interconnect Latency - Resolution Path perf ontap-9 OnCommand Insight Brocade Switch Data Source Resolution Guide ds_dii oncommand-insight StorageGRID AutoSupport alarms resolution guide sgrid storagegrid Downloading issues during SP/BMC Firmware upgrade Not Set Not Set SnapCenter Plug-in for VMware vSphere Japanese GUI specific issue Resolution Guide snapx snapcenter Poor client performance but ONTAP latency is good - Resolution Guide perf ontap-9 NFS export displays owner and group as nobody - Resolution Guide nas ontap-9 Installing and configuring SnapCenter Plug-In for Oracle snapx snapcenter E-Series multipathing resolution guide esg e-series-systems ONTAP Upgrade (Pre-Upgrade) Resolution Guide core ontap-9 Common EMC Solutions Enabler error messages logged by OnCommand Insight ds_dii oncommand-insight Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide HW aff-series Configuration issues in SnapCenter Plug-in for Oracle and Plug-in for SAP HANA snapx snapcenter Alert from Unified Manager: Cluster Not Reachable Resolution Guide om active-iq-unified-manager Resolution and Troubleshooting Guides tools Not Set CIFS Access - Authorization - Resolution Guide nas ontap-9 Unable to determine if device is joined to a domain - Resolution Guide nas ontap-9 Vscan server installation and configuration for ONTAP nas ontap-9 ONTAP Hardware FRU remote powercycle procedure - Resolution Guide HW ontap-9 Data WareHouse Installation issues caused by DB2 User or DB2 services Resolution Guide ds_dii oncommand-insight-data-warehouse Resolution Guide for Error 0x8007054F An internal error occurred nas ontap-9 Known issues that can cause installation failure of OnCommand Insight; Resolution Guide ds_dii oncommand-insight OnCommand Insight Data Warehouse backup and restore resolution guide ds_dii oncommand-insight-data-warehouse SC plug-in upgrade or install has invalid package path snapx snapcenter Files appear to be missing when accessing a CIFS share nas ontap-9 SnapCenter Deleted/Renamed SQL Database Resolution Guide snapx snapcenter ONTAP prompts and command Resolution guide HW ontap-9 Removing stale (foreign aggregates) from ONTAP - Resolution guide HW ontap-9 Cloud Volumes ONTAP NVlog transfer bottleneck - Resolution Path perf cloud-volumes-ontap-cvo How to address network latency in a SAN environment - Resolution Guide perf ontap-9 ONTAP Vscan (Antivirus) and Antivirus Connector (AVConnector) Resolution guide nas ontap-9 ONTAP AutoSupport Networking resolution guide core ontap-9 WARNING: there do not appear to be any disks attached to the system Resolution Guide HW disk-drives ONTAP storage efficiency Resolution guide core ontap-9 E-Series drive failures resolution guide esg e-series-systems How to troubleshoot unreachable LIFs? nas Not Set How to suppress automatic case creation during scheduled maintenance windows Resolution guide core ontap-9 ONTAP drive failed with "Failed-Unsupported" status - Resolution Guide HW disk-drives How to locate and collect NDMP debug and backup logs in all versions of ONTAP dp ndmp StorageGRID node in unknown/down/stuck state resolution guide sgrid storagegrid Takeover not possible: Resolution Guide core ontap-9 PPR memory test passed yet the LED fault light stays ON: Resolution Guide HW ontap-9 Setting Access and Ownership of NTFS Files and Folders - Resolution Guide nas ontap-9 Possible causes for high NFS latency - Resolution Guide nas ontap-9 Cloud Volumes ONTAP - Disk utilization and latency - Resolution Guide perf cloud-volumes-ontap-cvo StorageGRID 12.0 software upgrade resolution guide sgrid storagegrid How to create and import CA signed certificate into OCI and DWH 7.3.X ds_dii oncommand-insight ONTAP AutoSupport Resolution Guide core ontap-9 EMS log reports "Nblade.cifsShrConnectFailed" error - Resolution Guide nas ontap-9 EMS secd.ldap.noServers - Resolution Guide nas ontap-9 What is the ONTAP inode cache? perf ontap-9 NFS server not responding - Resolution Guide nas ontap-9 How to troubleshoot SAS ports Resolution guide HW Not Set How to upgrade the TPM firmware Resolution Guide HW fas-systems StorageGRID Fibre Channel resolution guide sgrid storagegrid StorageGRID Ethernet resolution guide sgrid storagegrid StorageGRID 11.5 software upgrade resolution guide sgrid storagegrid E-Series resolution guide esg e-series-systems QOS workloads are not synchronized in a MetroCluster setup - Resolution Guide metrocluster metrocluster SyncMirror Plex Failed - Resolution Guide metrocluster ontap-9 Spares Low Resolution guide HW disk-drives MetroCluster IP Operations - Resolution Guide metrocluster metrocluster Cluster peer show - IP address unhealthy: Resolution Guide dp ontap-9 SnapCenter error - Could not get initiator information from host snapx snapcenter OnCommand Insight Server backup and restore resolution guide ds_dii oncommand-insight How to collect troubleshooting logs from OnCommand Insight Server ds_dii oncommand-insight OnCommand Insight Cisco Switch Data Source Resolution Guide ds_dii oncommand-insight EMS secd.netlogon.noServers - Resolution Guide nas ontap-9 Troubleshooting Active IQ Digital Advisor om active-iq-digital-advisor T6 Card Resolution Guide HW ontap-9 How to prepare for an A700 to A900 in chassis controller hardware upgrade HW aff-series Active IQ Unified Manager upgrade resolution guide om active-iq-unified-manager High NVRAM latency in Cloud Volumes ONTAP - Resolution Guide perf cloud-volumes-ontap-cvo nblade.execsOverLimit in EMS - Resolution Guide nas ontap-9 System Manager access and authentication resolution guide om ontap-system-manager Active IQ Unified Manager Certificate Regeneration and Importing Resolution Guide om active-iq-unified-manager How to troubleshoot StorageGRID unable to communicate with node (NDDOWN) sgrid storagegrid Ethernet Switch Health Monitor (CSHM) Alert Resolution Guide HW ontap-9 OnCommand Insight: HTTP 404 Error seen in the web interface after rebooting or restarting services ds_dii oncommand-insight PANIC : ECC error at DIMM-XX, Uncorrectable Machine Check Error Resolution guide HW fas-systems Installing and configuring SnapCenter Plug-In for SAP HANA snapx snapcenter Controller hardware upgrade for AFF and FAS systems resolution guide HW aff-series Gracefully shutdown and power up your storage system Resolution Guide HW ontap-9 SCW Disk Provisioning Resolution Guide snapx snapcenter Altavault Drives Resolution Guide legacy altavault How to get to the LOADER prompt Resolution Guide HW ontap-9 StorageGRID software upgrade resolution guide sgrid storagegrid StorageGRID 11.7 software upgrade resolution guide sgrid storagegrid Hardware-assisted (HWassist) takeover - Resolution guide HW ontap-9 Management tools (System Manager, AIQUM) impacted by unresponsive web services om ontap-system-manager Unable to delete or rename files or folders - Resolution Guide nas ontap-9 Flash Cache NVMe Offline or Exhausted AutoSupport Message Resolution Guide HW aff-series How to troubleshoot CIFS Access Issues in ONTAP 9 using sectrace nas ontap-9 Enabling virus scanning on an Vserver for ONTAP nas ontap-9 E-Series drive states resolution guide esg e-series-systems Resolution guide for SCV discovery snapx snapcenter E-Series SANtricity software upgrade issues resolution guide esg e-series-santricity-os-controller-software Active IQ Unified Manager and EMS Alerts Resolution Guide om active-iq-unified-manager FAQ: SnapDiff Support in ONTAP dp snapdiff NDMP backup performance Resolution Guide dp ontap-9 StorageFCAdapterFault_Alert - Resolution Guide metrocluster metrocluster How to perform a VASA Provider Disaster Recovery - Resolution Guide virt netapp-vasa-provider How to troubleshoot missing LUNs, VMDK disks or RDM disks in SnapCenter snapx snapcenter ONTAP Disk utilization and latency - Resolution Path perf ontap-9 Resolution Guide for Data Warehouse Extract Transfer Load (ETL) from OnCommand Insight Server connector ds_dii oncommand-insight-data-warehouse How to troubleshoot FlexGroup performance issues perf ontap-9 Troubleshooting WFA installation issues legacy oncommand-workflow-automation-wfa Volume move command fails Resolution Guide core clustered-data-ontap-8 What are common commands to troubleshoot all OnCommand Insight FC Switch data sources? ds_dii oncommand-insight Common reasons "vserver cifs create" fails when trying to join Active Directory - Resolution Guide nas ontap-9 Installing and configuring SnapCenter Plug-In for Exchange snapx snapcenter Post SP/BMC Firmware upgrade issues Not Set Not Set NFSv4 Storepool - Resolution guide nas ontap-9 ONTAP AutoSupport (Transport HTTPS) Delivery Failure Resolution Guide core ontap-9 Managing the SnapCenter MySQL repository snapx snapcenter How to renew SSL Certificate for OnCommand Insight, Data WareHouse and Cognos applications ds_dii oncommand-insight What causes a port to be No_Sync in Fabric OS? SAN fabric-interconnect-and-management-switches Cisco Support - Resolution Guide globalops fabric-interconnect-and-management-switches StorageGRID 11.4 software upgrade resolution guide sgrid storagegrid AutoSupport support.netapp.com Back-end Resolution Guide generalsupport Not Set Data Infrastructure Insights Acquisition Unit install/upgrade Resolution Guide ds_dii data-infrastructure-insights Deleting Backups, Clones, Hosts, Policies and Resource Groups in SnapCenter - Resolution Guide snapx snapcenter ONTAP Hardware system-level diagnostics Resolution Guide HW Not Set SMB - Resolution Guide nas ontap-9 ONTAP Cluster switch log collection Resolution Guide HW fabric-interconnect-and-management-switches How to troubleshoot FC ports Resolution guide HW Not Set "sis.changelog.full" warning message in EMS log - Resolution Guide core ontap-9 ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted virt virtual-storage-console-for-vmware-vsphere ONTAP with ESXi and NFSv4.1 - Resolution guide nas ontap-9 How to diagnose and mitigate impact due to CVE-2022-38023 - Resolution Guide nas ontap-9 ONTAP Configuration Backup Resolution Guide core ontap-9 NetApp Bugs Online Tool Resolution Guide csib Not Set NAS auditing for CIFS and NFS - FAQ nas ontap-9 FPOLICY EAGAIN Resolution Guide nas Not Set AFF A900 Resolution Guide HW aff-series ONTAP SP and BMC log collection Resolution Guide HW aff-series Active IQ Unified Manager High CPU Usage - Resolution Guide om active-iq-unified-manager How to troubleshoot Ethernet ports Resolution guide HW Not Set FAQ: SnapMirror Lag dp snapmirror Creating scanner pools, applying scanner policy, and managing pools for ONTAP nas ontap-9 AIQ Unified Manager Active Directory remote authentication resolution guide om active-iq-unified-manager Active IQ Unified Manager alert configuration and management Resolution Guide om active-iq-unified-manager Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide om active-iq-unified-manager ONTAP Upgrade (During Upgrade) Resolution Guide core ontap-9 StorageGRID 11.9 software upgrade resolution guide sgrid storagegrid ONTAP Data Processing latency - Resolution Path perf ontap-9 Port degraded due to l2_reachability - Resolution Guide nas ontap-9 Unable to add cluster to Active IQ Unified Manager resolution guide om active-iq-unified-manager How to collect data from an ATTO FibreBridge metrocluster metrocluster How to manage ONTAP SSL certificates via System Manager om ontap-system-manager DDNS - Dynamic DNS - Resolution Guide nas ontap-9 Drive replacement process for ONTAP systems HW Not Set How to troubleshoot correctable memory errors on FAS and AFF systems HW ontap-9 What logs to collect for a down system with a BMC HW fas-systems Image update errors during SP/BMC Firmware upgrade Not Set Not Set E-Series controller lockdown resolution guide esg e-series-systems SnapCenter Plug-In for SQL retention issues - Resolution Guide snapx snapcenter SP/ BMC Internal Ethernet Switch Resolution Guide HW ontap-9 Install and configure SnapCenter Server snapx snapcenter
