KB Title Specialty Product Category ONTAP 9 Performance - Resolution Guide perf ontap-9 Apache Log4j Vulnerability - Resolution Guide generalsupport Not Set Common issues for: 'No space left on device' for SnapMirror and SnapVault dp snapmirror Slow performance due to SnapMirror Synchronous perf ontap-9 AFF A400/FAS8300/FAS8700 nvmem.battery alerts Resolution Guide hw aff-series DNS timeouts from DNS servers within configured timeout for ONTAP 9 nas ontap-9 StorageGRID AutoSupport alarms/alerts resolution guide sgrid storagegrid system health subsystem show output displays CIFS-NDO is in degraded state - Resolution Guide nas ontap-9 Failed to delete SnapMirror snapshot - Resolution Guide dp snapmirror EMS secd.lsa.noServers - Resolution Guide nas ontap-9 ONTAP EMS message "csm.mismatchRemoteDevice" resolution guide core ontap-9 How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panics hw aff-series Antivirus/Vscan setup and troubleshooting for ONTAP nas ontap-9 How to perform a system health check after a Data ONTAP upgrade or hardware replacement: Resolution Guide core ontap-9 How to boot a node after a power loss or a high-temperature shutdown in ONTAP core ontap-9 FAS and AFF boot device Resolution Guide hw fas-systems Port Troubleshooting Resolution Guide hw ontap-9 StorageGRID 11.4 and above AutoSupport alerts resolution guide sgrid storagegrid E-Series bypassed drive failure resolution guide esg e-series-systems Active IQ Unified Manager time drift issues om active-iq-unified-manager ONTAP file and directory structure Resolution Guide core ontap-9 File reappears after being deleted - Resolution Guide nas ontap-9 How to remove nodes from a MetroCluster configuration - Resolution Guide metrocluster metrocluster Node is out of CLAM quorum: Minority Partition core ontap-9 Data at rest software encryption ONTAP image Resolution Guide core ontap-9 ONTAP image upgrade path Resolution guide core ontap-9 System Manager SAML Authentication Resolution Guide om ontap-system-manager StorageGRID AWS S3 HTTP error codes reference resolution guide sgrid storagegrid Latency increases suddenly while using QoS - Resolution Guide perf ontap-9 StorageGRID Information Lifecycle Management (ILM) resolution guide sgrid storagegrid StorageGRID Decommission resolution guide sgrid storagegrid NDMP Authentication Resolution Guide dp ndmp High CPU utilization - Resolution Guide perf ontap-9 How to restore data in ONTAP dp snapmirror What is the native VLAN in ONTAP 9? nas ontap-9 How to reclaim space in an aggregate that is full? core ontap-9 Known issues that can cause installation failure of Data WareHouse; Resolution Guide oci oncommand-insight-data-warehouse SnapMirror Update Failures Resolution Guide dp snapmirror StorageGRID AWS S3 resolution guide sgrid storagegrid Active IQ Unified Manager Japanese environment specific issue Resolution Guide om active-iq-unified-manager StorageGRID expansions resolution guide sgrid storagegrid StorageGRID SANtricity software upgrade resolution guide sgrid storagegrid NFSv4 ACL - Resolution Guide nas ontap-9 SnapCenter Certificate Resolution Guide SNAPX snapcenter ONTAP Upgrade (Post Upgrade) Resolution Guide core ontap-9 Active IQ Unified Manager Performance Data Collection - Resolution Guide om active-iq-unified-manager How to disable TLS 1.0 and TLS 1.1 in ONTAP and System Manager core ontap-9 SCE VSS_E_UNEXPECTED_PROVIDER_ERROR errors SNAPX snapcenter NetApp Support Communications and Subscriptions Resolution Guide generalsupport Not Set ONTAP Upgrade Resolution Guide core ontap-9 SnapCenter Multi-Factor Authentication Resolution Guide SNAPX snapcenter Useful commands for MetroCluster FC and IP switches metrocluster metrocluster Standalone SQL AG instance not available for backup SNAPX snapcenter SFP Resolution guide hw fas-systems Resetting the status of scanned files for ONTAP nas ontap-9 FAQ: NDMP File history dp ndmp Data Warehouse DB2 user or DB2 Service stops access to Cognos reporting portal Resolution Guide oci oncommand-insight-data-warehouse SCE Backup Failure Resolution Guide for VSS Errors SNAPX snapcenter Configuring on-demand scanning for ONTAP nas ontap-9 Installing and configuring SnapCenter Plug-In for Windows SNAPX snapcenter Varonis FPolicy disconnecting repeatedly - Resolution Guide nas ontap-9 CIFS Access - Authentication - Resolution Guide nas ontap-9 Configuring on-access scanning for ONTAP nas ontap-9 StorageGRID resolution guide sgrid storagegrid Active IQ Unified Manager collecting inventory from cluster resolution guide om oncommand-unified-manager Installing and configuring SnapCenter Plug-In for SQL SNAPX snapcenter Navigating Network Address Translation with NFS - Resolution Guide nas ontap-9 Cluster peering encryption ciphers Resolution Guide Not Set Not Set Active IQ Unified Manager database backup and restore resolution guide om active-iq-unified-manager SnapCenter fails to discover disks SNAPX snapcenter FAS9500 Resolution Guide hw fas-systems Permissions troubleshooting resolution guide for ONTAP nas ontap-9 Error 404 or page not available when accessing Active IQ Unified Manager om active-iq-unified-manager ONTAP AutoSupport (Transport SMTP) Delivery Failure Resolution Guide core ontap-9 NFS ops on NTFS security style volumes - Resolution Guide nas ontap-9 Service Processor (SP) and Baseboard Management Controller (BMC) Resolution Guide hw ontap-9 Unable to access NetApp's Data Warehouse Cognos user interface resolution guide oci oncommand-insight-data-warehouse E-Series SANtricity software upgrade resolution guide esg e-series-santricity-os-controller-software Node is out of CLAM quorum: Unplanned Node Fault core ontap-9 SP HBT STOPPED - Resolution Guide hw fas-systems Console Port connections for ONTAP platforms Resolution guide hw ontap-9 SnapMirror storage efficiency configurations and behavior - Resolution Guide dp snapmirror Security Vulnerability Resolution guide generalsupport Not Set Entering FM state:5 because mbFound:0 Resolution guide hw aff-series Resolution guide for SnapMirror/SnapVault issues in SnapCenter SNAPX snapcenter FabricPool using StorageGrid - Performance Resolution Guide perf ontap-9 Cluster Interconnect Latency - Resolution Guide perf ontap-9 Installing and configuring SnapCenter Plug-In for Oracle SNAPX snapcenter ONTAP date set to the future may cause issues with some system files core ontap-9 Why is the giveback of an ONTAP aggregate vetoed? core ontap-9 Alert from Unified Manager: Cluster Not Reachable Resolution Guide om active-iq-unified-manager Active IQ Unified Manager Cluster Polling Stuck Resolution Guide om active-iq-unified-manager StorageGRID 11.8 software upgrade resolution guide sgrid storagegrid Workflow Automation application authentication resolution guide legacy oncommand-workflow-automation-wfa CIFS Access - Authorization - Resolution Guide nas ontap-9 How to collect troubleshooting logs for SnapCenter and SnapManager products SNAPX snapcenter Resolution Guide for the Mount-SdSnapshot failed issue in SMBR SNAPX single-mailbox-recovery-smbr Resolution and Troubleshooting Guides tools Not Set Unable to determine if device is joined to a domain - Resolution Guide nas ontap-9 ONTAP Upgrade (Pre-Upgrade) Resolution Guide core ontap-9 Configuration issues in SnapCenter Plug-in for Oracle and Plug-in for SAP HANA SNAPX snapcenter How to restart SnapCenter services SNAPX snapcenter Resolution Guide for Error 0x8007054F An internal error occurred nas ontap-9 SCO Point-In-Time Restore Resolution Guide SNAPX snapcenter Common EMC Solutions Enabler error messages logged by OnCommand Insight oci oncommand-insight ONTAP Products: Password Recovery - Resolution Guide core ontap-9 How to Handle watchdog resets (WDR) hw fas-systems E-Series multipathing resolution guide esg e-series-systems OnCommand Insight Brocade Switch Data Source Resolution Guide oci oncommand-insight FAQ: Active IQ Unified Manager Event Management om active-iq-unified-manager XCP NFS reports stale filehandle in xcp.log nas netapp-xcp How to collect logs for OnCommand Insight, Data Warehouse and Cognos; Resolution Guide oci oncommand-insight Capturing packet traces in ONTAP and clients - Resolution Guide nas ontap-9 OnCommand Insight Data Warehouse backup and restore resolution guide oci oncommand-insight-data-warehouse Data WareHouse Installation issues caused by DB2 User or DB2 services Resolution Guide oci oncommand-insight-data-warehouse StorageGRID AutoSupport alarms resolution guide sgrid storagegrid StorageGRID 11.3 software upgrade resolution guide sgrid storagegrid E-Series drives resolution guide esg e-series-systems E-Series performance resolution guide esg e-series-systems SnapCenter Plug-in for VMware vSphere Japanese GUI specific issue Resolution Guide SNAPX snapcenter Vscan server installation and configuration for ONTAP nas ontap-9 Stale file handle error for NFSv3 and NFSV4 nas ontap-9 Known issues that can cause installation failure of OnCommand Insight; Resolution Guide oci oncommand-insight Volumes missing in ONTAP System Manager after upgrade to 9.8+ om ontap-system-manager Unexpected Shutdown - MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes - Resolution Guide hw aff-series Cloud Volumes ONTAP - Disk utilization and latency - Resolution Guide perf cloud-volumes-ontap-cvo MetroCluster IP Operations - Resolution Guide metrocluster metrocluster SnapCenter Deleted/Renamed SQL Database Resolution Guide SNAPX snapcenter Cloud Volumes ONTAP NVlog transfer bottleneck - Resolution Guide perf cloud-volumes-ontap-cvo Spares Low Resolution guide hw disk-drives SC plug-in upgrade or install has invalid package path SNAPX snapcenter ONTAP drive failed with "Failed-Unsupported" status - Resolution Guide hw disk-drives How to address network latency in a SAN environment - Resolution Guide perf ontap-9 Files appear to be missing when accessing a CIFS share nas ontap-9 EMS secd.ldap.noServers - Resolution Guide nas ontap-9 How to create and import CA signed certificate into OCI and DWH 7.3.X oci oncommand-insight E-Series resolution guide esg e-series-systems PPR memory test passed yet the LED fault light stays ON: Resolution Guide hw ontap-9 ONTAP AutoSupport Networking resolution guide core ontap-9 QOS workloads are not synchronized in a MetroCluster setup - Resolution Guide metrocluster metrocluster How to troubleshoot SAS ports Resolution guide hw Not Set How to upgrade the TPM firmware Resolution Guide hw fas-systems How to suppress automatic case creation during scheduled maintenance windows Resolution guide core ontap-9 WARNING: there do not appear to be any disks attached to the system Resolution Guide hw disk-drives SyncMirror Plex Failed - Resolution Guide metrocluster ontap-9 StorageGRID Fibre Channel resolution guide sgrid storagegrid E-Series drive failures resolution guide esg e-series-systems ONTAP storage efficiency Resolution guide core ontap-9 ONTAP Vscan (Antivirus) and Antivirus Connector (AVConnector) Resolution guide nas ontap-9 How to locate and collect NDMP debug and backup logs in all versions of ONTAP dp ndmp How to troubleshoot unreachable LIFs? nas Not Set Takeover not possible: Resolution Guide core ontap-9 ONTAP prompts and command Resolution guide hw ontap-9 ONTAP AutoSupport Resolution Guide core ontap-9 Setting Access and Ownership of NTFS Files and Folders - Resolution Guide nas ontap-9 StorageGRID Ethernet resolution guide sgrid storagegrid StorageGRID 11.5 software upgrade resolution guide sgrid storagegrid Removing stale (foreign aggregates) from ONTAP - Resolution guide hw ontap-9 EMS log reports "Nblade.cifsShrConnectFailed" error - Resolution Guide nas ontap-9 NFS server not responding - Resolution Guide nas ontap-9 StorageGRID node in unknown/down/stuck state resolution guide sgrid storagegrid Possible causes for high NFS latency - Resolution Guide nas ontap-9 Flash Cache NVMe Offline or Exhausted AutoSupport Message Resolution Guide hw aff-series Altavault Drives Resolution Guide legacy altavault Cluster peer show - IP address unhealthy: Resolution Guide dp ontap-9 Unable to delete or rename files or folders - Resolution Guide nas ontap-9 StorageGRID 11.7 software upgrade resolution guide sgrid storagegrid EMS secd.netlogon.noServers - Resolution Guide nas ontap-9 Active IQ Unified Manager and EMS Alerts Resolution Guide om active-iq-unified-manager nblade.execsOverLimit in EMS - Resolution Guide nas ontap-9 FAQ: SnapDiff Support in ONTAP dp snapdiff How to get to the LOADER prompt Resolution Guide hw ontap-9 NDMP backup performance Resolution Guide dp ontap-9 StorageFCAdapterFault_Alert - Resolution Guide metrocluster metrocluster Management tools (System Manager, AIQUM) impacted by unresponsive web services om ontap-system-manager Troubleshooting Active IQ Digital Advisor om active-iq-digital-advisor OnCommand Insight: HTTP 404 Error seen in the web interface after rebooting or restarting services oci oncommand-insight How to perform a VASA Provider Disaster Recovery - Resolution Guide virt netapp-vasa-provider How to troubleshoot missing LUNs, VMDK disks or RDM disks in SnapCenter SNAPX snapcenter How to troubleshoot StorageGRID unable to communicate with node (NDDOWN) sgrid storagegrid-webscale SCW Disk Provisioning Resolution Guide SNAPX snapcenter How to collect troubleshooting logs from OnCommand Insight Server oci oncommand-insight Controller hardware upgrade for AFF and FAS systems resolution guide hw aff-series Gracefully shutdown and power up your storage system Resolution Guide hw ontap-9 Active IQ Unified Manager upgrade resolution guide om active-iq-unified-manager SnapCenter error - Could not get initiator information from host SNAPX snapcenter Hardware-assisted (HWassist) takeover - Resolution guide hw ontap-9 Resolution guide for SCV discovery SNAPX snapcenter How to prepare for an A700 to A900 in chassis controller hardware upgrade hw aff-series StorageGRID software upgrade resolution guide sgrid storagegrid Installing and configuring SnapCenter Plug-In for SAP HANA SNAPX snapcenter E-Series SANtricity software upgrade issues resolution guide esg e-series-santricity-os-controller-software ONTAP Disk utilization and latency - Resolution Guide perf ontap-9 High NVRAM latency in Cloud Volumes ONTAP - Resolution Guide perf cloud-volumes-ontap-cvo T6 Card Resolution Guide hw ontap-9 How to troubleshoot CIFS Access Issues in ONTAP 9 nas ontap-9 E-Series drive states resolution guide esg e-series-systems OnCommand Insight Server backup and restore resolution guide oci oncommand-insight Enabling virus scanning on an Vserver for ONTAP nas ontap-9 StorageGRID 11.6 software upgrade resolution guide sgrid storagegrid OnCommand Insight Cisco Switch Data Source Resolution Guide oci oncommand-insight PANIC : ECC error at DIMM-XX, Uncorrectable Machine Check Error Resolution guide hw fas-systems Cluster Switch Health Monitor (CSHM) Alert Resolution Guide hw ontap-9 "sis.changelog.full" warning message in EMS log - Resolution Guide core ontap-9 AIQ Unified Manager Active Directory remote authentication resolution guide om active-iq-unified-manager Troubleshooting WFA installation issues legacy oncommand-workflow-automation-wfa AutoSupport support.netapp.com Back-end Resolution Guide generalsupport Not Set ONTAP Configuration Backup Resolution Guide core ontap-9 Managing the SnapCenter MySQL repository SNAPX snapcenter FPOLICY EAGAIN Resolution Guide nas Not Set NFSv4 Storepool - Resolution guide nas ontap-9 ONTAP Hardware system-level diagnostics Resolution Guide hw Not Set How to collect data from an ATTO FibreBridge metrocluster metrocluster Creating scanner pools, applying scanner policy, and managing pools for ONTAP nas ontap-9 How to diagnose and mitigate impact due to CVE-2022-38023 - Resolution Guide nas ontap-9 Installing and configuring SnapCenter Plug-In for Exchange SNAPX snapcenter SnapCenter Plug-In for SQL retention issues - Resolution Guide SNAPX snapcenter How to troubleshoot FlexGroup performance issues perf ontap-9 ONTAP Tools for VMware vSphere: A primer on how discovery works and can be adjusted virt virtual-storage-console-for-vmware-vsphere FAQ: SnapMirror Lag dp snapmirror How to troubleshoot FC ports Resolution guide hw Not Set ONTAP Cluster switch log collection Resolution Guide hw fabric-interconnect-and-management-switches Port degraded due to l2_reachability - Resolution Guide nas ontap-9 How to troubleshoot Ethernet ports Resolution guide hw Not Set How to manage ONTAP SSL certificates via System Manager om ontap-system-manager How to troubleshoot correctable memory errors on FAS and AFF systems hw ontap-9 Active IQ Unified Manager alert configuration and management Resolution Guide om active-iq-unified-manager Deleting Backups, Clones, Hosts, Policies and Resource Groups in SnapCenter - Resolution Guide SNAPX snapcenter Resolving Common ActiveIQ Unified Manager Alerts Resolution Guide om active-iq-unified-manager Install and configure SnapCenter Server SNAPX snapcenter SP/ BMC Internal Ethernet Switch Resolution Guide hw ontap-9 What are common commands to troubleshoot all OnCommand Insight FC Switch data sources? oci oncommand-insight ONTAP Upgrade (During Upgrade) Resolution Guide core ontap-9 What causes a port to be No_Sync in Fabric OS? san fabric-interconnect-and-management-switches AFF A900 Resolution Guide hw aff-series Common reasons "vserver cifs create" fails when trying to join Active Directory - Resolution Guide nas ontap-9 NetApp Bugs Online Tool Resolution Guide generalsupport Not Set Data Infrastructure Insights Acquisition Unit install/upgrade Resolution Guide oci data-infrastructure-insights How to renew SSL Certificate for OnCommand Insight, Data WareHouse and Cognos applications oci oncommand-insight ONTAP AutoSupport (Transport HTTPS) Delivery Failure Resolution Guide core ontap-9 NAS auditing - FAQ nas ontap-9 Resolution Guide for Data Warehouse Extract Transfer Load (ETL) from OnCommand Insight Server connector oci oncommand-insight-data-warehouse SMB - Resolution Guide nas ontap-9 E-Series controller lockdown resolution guide esg e-series-systems StorageGRID 11.4 software upgrade resolution guide sgrid storagegrid ONTAP Data Processing latency - Resolution Guide perf ontap-9 What logs to collect for a down system with a BMC hw fas-systems ONTAP SP and BMC log collection Resolution Guide hw aff-series Active IQ Unified Manager High CPU Usage - Resolution Guide om active-iq-unified-manager Cisco Support Resolution Guide globalops fabric-interconnect-and-management-switches ONTAP with ESXi and NFSv4.1 - Resolution guide nas ontap-9