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SP HBT STOPPED - Resolution Guide

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Applies to

  • All FAS Models
  • All AFF Models
  • ONTAP 9
  • callhome.sp.hbt.stopped:alert
  • Call home for SP HBT STOPPED

Description

This event is generated when ONTAP does not receive Service Processor (SP) heartbeat notifications. The Service Processor and ONTAP exchange heartbeat messages so that they can detect when one or the other is unavailable. This event is generated when ONTAP has not received an expected heartbeat message from the Service Processor.

This resolution guide can be used to find the appropriate solution based on platform and BMC/SP version.

 

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