ONTAP Hardware KBs
ONTAP Hardware KBs
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
Highest rated
(rating)- ONTAP upgrade was paused as the node is in unknown state
- Card in slot X (1-15B3-1017-32) is not supported in AFF-A700
- Migrate to new cluster switches
- Newly installed controller only responsive via BMC prompt due to incorrect line voltage from PDU
- What power of FAS2750 PSU is?
- Disk reports unknown status after replacement in ONTAP 9 due to foreign system ID
- Device failed to train at max link width in BMC logs on AFF A1K
- ses.status.ModuleInfo: FS4483PSM3E shelf 0 on channel 0m PCI switch error for PCI SwitchX: status not available; status not available
- Constant FILESYSTEM DISK MISSING warning for single drive in shelf
- System Manager Pre-update check validation fails: Shelves and Sensors check
- Which command is used to display the physical block size of LUN?
- "Call home for SP HBT STOPPED" console reports KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
- Is it possible to designate the port to the Syslog server for Configuring EMS events forward
- nvmem.battery.FET.off:alert or callhome.battery.warning:alert WARNING
- FAS8300/FAS8700/A400 motherboard replacement 0 disks found no root volume found
Recently updated
(date updated)- Unable to rename Node Management LIFs automatically generated with UUID names
- UNRECOVERABLE warning on Temperature sensor
- AFF A400/FAS8300/FAS8700 shuts down with nvmem.battery.noCharge alert
- Input Errors Over 10 Errors on Nexus switch connected to e0e port on AFF A400
- Call home for BATTERY (not present) CRITICAL FAS27xx and AFF A220
- DS460C drawer in a critical state
- How to update ONTAP and firmware for NetApp storage systems
- DS460C Drawers Control Module DCM fault
- Node rebooted due to multi disk panic
- Console unresponsive via RJ45 and MicroUSB serial port
- How to check the version of Disk Qualification Package (DQP) in ONTAP and Download latest version
- LUN not accessible after power outage or partial giveback
- Frequent takeover disabled (unsynchronized log) alerts by multiple nodes
- iSCSI LUN lost during takeover / ONTAP Upgrade
- PSU LED not lit while PSU is powered on without error
Recently added
(date created)- Input Errors Over 10 Errors on Nexus switch connected to e0e port on AFF A400
- How to update ONTAP and firmware for NetApp storage systems
- After moving shelf to new stack, disks have unusual path names
- How do four PSUs power controller in A800 or C800?
- Failure in boot_recovery from corrupt ONTAP image while checking package contents
- "OFW transfer timed out" error reported after reboot
- Multiple storage nodes reporting unresponsive data ports
- The partner node details weren't found for the node with the following serial number
- DISK REDUNDANCY FAILED error reported when removing motherboard
- FAS8300 shuts down due to a bad charger circuit
- SFP optical output level is only -16dBm
- AFF A700s node failing to boot
- Temperature warning for Temperature sensor xx: not installed or failed
- AFF A-90 reports Chassis temperature is too warm: IO1 100G P1 Temp is warning high (70 C)
- CHASSIS FAN FRU FAILED and INVALID CHASSIS CONFIGURATION