"CHASSIS POWER DEGRADED: Power Supply Status Critical" alerts

Last updated

Sep 9, 2024
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Visibility:: Public

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Category:: aff-series

Specialty:: HW

Last Updated:: 9/9/2024, 9:18:32 AM

Applies to

ONTAP 9
AFF A250 / AFF C250
ASA A250 / ASA C250

Issue

AFF-A250 node reports CHASSIS POWER SUPPLY DEGRADED and CHASSIS OVER TEMPERATURE alerts.
PSU sensors unreadable in the node with the issue, but not by the partner. Example:

Event logs:

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Inlet is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Hot is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 FB Hot is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Fan is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 In Fault is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Warning is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 1 is degraded: PSU1 Out Fault is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Inlet is Unreadable

[n02: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Hot is Unreadable

[n02: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU2, PSU1.

[n02: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU1.

SP-LATEST-IPMI:

PSU1_Inlet       | na         | degrees C  | na    | na        | 0.000     | 0.000     | 58.000    | 63.000    | na        

PSU1_Hot         | na         | degrees C  | na    | na        | 0.000     | 0.000     | 100.000   | 105.000   | na        

PSU1_FB_Hot      | na         | degrees C  | na    | na        | 0.000     | 0.000     | 100.000   | 105.000   | na        

PSU1_Fan         | na         | RPM        | na    | na        | 800.000   | 1200.000  | na        | na        | na        

PSU1_status      | na         | discrete   | na    | na        | na        | na        | na        | na        | na        

PSU2_Inlet       | na         | degrees C  | na    | na        | 0.000     | 0.000     | 58.000    | 63.000    | na        

PSU2_Hot         | na         | degrees C  | na    | na        | 0.000     | 0.000     | 100.000   | 105.000   | na        

PSU2_FB_Hot      | na         | degrees C  | na    | na        | 0.000     | 0.000     | 100.000   | 105.000   | na        

PSU2_Fan         | na         | RPM        | na    | na        | 800.000   | 1200.000  | na        | na        | na        

PSU2_status      | na         | discrete   | na    | na        | na        | na        | na        | na        | na