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External key management server is not responding

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.10.1P9
  • KMIP

Issue

  • Configuration of the key manager servers consistently show not-responding in the event log.  To check the key manager status you can perform the following:

valt-01::> key-manager show -status
  (security key-manager show)

Node                    Port    Registered Key Manager       Status
----------------------  ------  ---------------------------  ---------------
valt-01-01         5696    10.36.xx.2x                 not-responding
valt-01-01         5696    10.46.xx.2x                 not-responding
valt-01-01         5696    10.149.xx.1x                not-responding

  • MGWD logs show events similar to:

5/24/2021 11:21:10 amp-01-02  ALERTkm.keyserver.notavailable:The external key management server "10.46.xx.2x:5696" is not available for Vserver "amp-01", status: "not-responding".

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