Skip to main content
NetApp Knowledge Base

What is a Service Processor and how do I use it?

Last Updated:


Applies to

  • ONTAP 9
  • Service Processor (SP)
  • FAS22x0 / FAS25x0
  • AFF A200 / FAS26x0
  • AFF80x0 / FAS80x0
  • AFF A300 / FAS8200
  • AFF A700 / FAS9000


The Service Processor (SP) is a remote management device that enables you to access, monitor, and troubleshoot a node remotely.

The key capabilities of the SP include the following:

  • Enables you to access a node remotely to diagnose, shut down, power-cycle, or reboot the node, regardless of the state of the node controller.
  • Monitors environmental sensors and logs events to help you take timely and effective service actions.
  • Uses a nonvolatile memory buffer that stores up to 4,000 events in a system event log (SEL) to help you diagnose issues.
  • Powered by a standby voltage, which is available as long as the node has input power from at least one of its power supplies.
    • Because the SP operates with standby power, it remains available even when the node is power-cycled or turned off.

Note: Refer to the Docs page  About the Service Processor (SP) for more  capabilities

List of common activities


NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.