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FAS9500 two chassis PowerSupply degraded

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19
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Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • FAS9500
  • ONTAP 9.16.1P5

Issue

  • FAS9500 two chassis PowerSupply degraded then status recovery in one node.
  • EMS log  :

[?]   Thu Jan 22 02:00:14 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 AC In Volt is Unreadable
[?]   Thu Jan 22 02:00:14 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 AC In Curr is Unreadable
[?]   Thu Jan 22 02:00:14 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 12V Out Volt is Unreadable
[?]   Thu Jan 22 02:00:14 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 12V Out Curr is Unreadable
[?]   Thu Jan 22 02:00:23 +0800 [node2: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU2.
[?]   Thu Jan 22 02:00:23 +0800 [node2: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.

[?]   Thu Jan 22 02:01:01 +0800 [node2: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU2.
[?]   Thu Jan 22 02:01:05 +0800 [node2: env_mgr: callhome.chassis.ps.degraded:error]: Call home for CHASSIS POWER SUPPLY DEGRADED: PSU2
[?]   Thu Jan 22 02:01:06 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 4 is degraded: PSU4 AC In Volt is Unreadable
[?]   Thu Jan 22 02:01:06 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 4 is degraded: PSU4 AC In Curr is Unreadable
[?]   Thu Jan 22 02:01:06 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 4 is degraded: PSU4 12V Out Volt is Unreadable
[?]   Thu Jan 22 02:01:06 +0800 [node2: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 4 is degraded: PSU4 12V Out Curr is Unreadable
[?]   Thu Jan 22 02:01:06 +0800 [node2: env_mgr: monitor.chassisFan.ok:notice]: Chassis fan FanB3 Current is ok.
[?]   Thu Jan 22 02:01:07 +0800 [node2: env_mgr: monitor.chassisPowerSupply.ok:info]: Chassis power supply 2 is OK.
[?]   Thu Jan 22 02:01:38 +0800 [node2: env_mgr: monitor.chassisPowerSupply.ok:info]: Chassis power supply 4 is OK.
[?]   Thu Jan 22 02:01:44 +0800 [node2: power_low_monitor: monitor.chassisPowerSupplies.ok:info]: Chassis power supplies OK.
[?]   Thu Jan 22 02:02:01 +0800 [node2: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.
[?]   Thu Jan 22 02:02:07 +0800 [node2: env_mgr: callhome.chassis.ps.ok:notice]: Call home for CHASSIS POWER SUPPLY OK: PSU2
[?]   Thu Jan 22 02:02:38 +0800 [node2: env_mgr: callhome.chassis.ps.ok:notice]: Call home for CHASSIS POWER SUPPLY OK: PSU4

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