Skip to main content
NetApp Knowledge Base

AFF C250 SP heartbeat stopped and cannot be recovered

  1. Last updated
  2. Save as PDF
Views:
6
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF C250

Issue

  • Node down and unable to boot error:
callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED
 
SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes
 
  • Unable to access BMC.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.