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AFF C250 SP heartbeat stopped and cannot be recovered

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Category:
aff-series
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HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF C250

Issue

  • Node down and unable to boot error:
callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED
 
SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes
 
  • Unable to access BMC.

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