ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Two nodes simultaneously experienced a reboot due to a malfunction of the chassisSat, 29 Nov 2025
- SFO Giveback Failure Due to Key Manager Connectivity After NVDIMM ReplacementSat, 29 Nov 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorFri, 28 Nov 2025
- Is it possible to upgrade shelf fw at node one by one via CLI?Fri, 28 Nov 2025
- Node reboot following multi disk panic due to faulty motherboardFri, 28 Nov 2025
- InBand ACP critical failure in one IOM12 module of external shelfFri, 28 Nov 2025
- Controller shutdown and BMC login failure due to incorrect passwordFri, 28 Nov 2025
- Node reported "unknown" state during ONTAP upgradeThu, 27 Nov 2025
- CFBMC-8277: Node reboot because of BMC heartbeat missedThu, 27 Nov 2025
- Disk show old system ID after disk reassignThu, 27 Nov 2025
- Why does only one node report a power issue during maintenanceTue, 25 Nov 2025
- SwitchSNMPCommunication_Alert in ONTAP 9.16 with Unsupported CN1610 Cluster SwitchesMon, 24 Nov 2025
- cf.hwassist.missedKeepAlive message without reasonSun, 23 Nov 2025
- CFLOADER-3: LOADER 8.1: USE_SECONDARY bootarg cannot be changedSat, 22 Nov 2025
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 21 Nov 2025
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))Fri, 21 Nov 2025
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4Thu, 20 Nov 2025
- How to check for disk failure warning signs and thresholds in ONTAPThu, 20 Nov 2025
- Why cf.hwassist.DefaultPrtnrAddr raised after node reboot indicates HWassist IP changed to an address other than the node-mgmt?Thu, 20 Nov 2025
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutesTue, 18 Nov 2025
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+Sat, 29 Nov 2025
- CONTAP-551200: NA52 FW release for SLBP model drivesSat, 29 Nov 2025
- CONTAP-542164: NA51 FW release for S1653 model drivesSat, 29 Nov 2025
- Two nodes simultaneously experienced a reboot due to a malfunction of the chassisSat, 29 Nov 2025
- SFO Giveback Failure Due to Key Manager Connectivity After NVDIMM ReplacementSat, 29 Nov 2025
- Multiple drives failing on same slots for model X374_S164A960ATESat, 29 Nov 2025
- How to perform graceful shutdown and power up of all ONTAP nodes in a clusterFri, 28 Nov 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorFri, 28 Nov 2025
- CHW-3171: NVRAM M2 temperature highFri, 28 Nov 2025
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalFri, 28 Nov 2025
- Is it possible to upgrade shelf fw at node one by one via CLI?Fri, 28 Nov 2025
- Controller shutdown and BMC login failure due to incorrect passwordFri, 28 Nov 2025
- Node reboot following multi disk panic due to faulty motherboardFri, 28 Nov 2025
- InBand ACP critical failure in one IOM12 module of external shelfFri, 28 Nov 2025
- How to disable TSSE in ONTAP 9.8 and laterFri, 28 Nov 2025
- Node reported "unknown" state during ONTAP upgradeThu, 27 Nov 2025
- vifmgr.lifdown.noports alert in two nodeThu, 27 Nov 2025
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeThu, 27 Nov 2025
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutesThu, 27 Nov 2025
- CHW-1105: AFF A700s node reboots with "Software NMI" and "Watchdog2 | Timer interrupt" system eventsThu, 27 Nov 2025
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
