ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Shelf firmware mismatch and update failure on NS224 with ONTAPThu, 03 Sep 2026
- Cluster communication fails after completing 'Mapping ports' step during headswapThu, 03 Sep 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 03 Sep 2026
- AFF-A90: P3V Coin Battery FaultThu, 03 Sep 2026
- Controller replacement jobs paused when using the "job show" commandWed, 02 Sep 2026
- hwassist Status Inactive on AFF C80 Nodes – Unable to Change hwassist-partner-ip from 192.0.2.x to Node Management IPWed, 02 Sep 2026
- CONTAP-786021: FAS2820 boot_diags Scan System shows false FAN FAILED on Node2 (PCM-B)Wed, 02 Sep 2026
- How to map NX224 shelf (NSM140) elements to physical locations within the shelfTue, 01 Sep 2026
- CVE 2026 42588 does not affect ONTAP 9 and FAS2720 platformTue, 01 Sep 2026
- Aggregate failure after multiple disk failures on root-data (ADP-V1) configurationTue, 01 Sep 2026
- Can NetApp provide maintenance support for hardware failures caused during fault tolerance testing?Tue, 01 Sep 2026
- AFF-A800 node boot loop with DIMM IPMI error during ONTAP upgradeMon, 31 Aug 2026
- ONTAP System Stuck at LOADER Prompt with Alert LEDs Lit After Power inputMon, 31 Aug 2026
- AFF-A400 Node Unreachable and Emergency Shutdown Due to OvertemperatureMon, 31 Aug 2026
- Shelves Not Detected on FAS systems Due to IOM12C IncompatibilityMon, 31 Aug 2026
- Cluster switch log collection fails for BES switchSun, 30 Aug 2026
- SingleSwitchToShelf_Alert and MccIp_PortOfflineAlert after ONTAP upgradeFri, 28 Aug 2026
- Can upgrade IOM12 or IOM12B to IOM12C module?Fri, 28 Aug 2026
- Are FIPS disks supported by the AFF-A250?Thu, 27 Aug 2026
- SwitchAttachedMixedDomain Alert after upgrade to 9.19.1Thu, 27 Aug 2026
- LUN map or unmap command fails with timeout errorThu, 03 Sep 2026
- Shelf firmware mismatch and update failure on NS224 with ONTAPThu, 03 Sep 2026
- mgwd: Received SIGSEGV (Signal 11) at RIP 0x817baa5d4Thu, 03 Sep 2026
- Cluster communication fails after completing 'Mapping ports' step during headswapThu, 03 Sep 2026
- SPLinkDownAlert occurs frequentlyThu, 03 Sep 2026
- CFBMC-8353: System disruption with "watchdog nmi because IPMI interface congested" messageThu, 03 Sep 2026
- CFBMC-7620: BMC reboots with "Mem_Size_Reboot" alert due to memory exhaustionThu, 03 Sep 2026
- CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4Thu, 03 Sep 2026
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeThu, 03 Sep 2026
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutesThu, 03 Sep 2026
- CHW-3187: AFF-A400 experience frequent sudden reboots showing DIMM F0: NVDIMM in ERROR condition (status = 00000801)Thu, 03 Sep 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownThu, 03 Sep 2026
- Shelf not detected due to port mode set to network instead of storage on AFF C800Thu, 03 Sep 2026
- "CHASSIS POWER DEGRADED: Power Supply Status Critical" alertsThu, 03 Sep 2026
- System reports "wafl.quota.user.exceeded" or "wafl.quota.qtree.exceeded"Thu, 03 Sep 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 03 Sep 2026
- AFF-A90: P3V Coin Battery FaultThu, 03 Sep 2026
- Why is a newly added disk not auto-partitioned on ADP systems?Thu, 03 Sep 2026
- Node Shutdown Due to NVMEM Battery Capacity LowThu, 03 Sep 2026
- FAS2720 boots failed with nvmem.battery.notPresentThu, 03 Sep 2026
- BIOS updates for memory reliability and the PPR feature
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
