ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- CHW-3626: ONTAP cluster node reboots unexpectedlyMon, 09 Feb 2026
- OSPFNeighborNotConfigured alerts from Cisco switchMon, 09 Feb 2026
- dfu.clusterIcError event detected after ONTAP upgradeMon, 09 Feb 2026
- NVRAM hardware degraded alertSun, 08 Feb 2026
- DISK REDUNDANCY FAILED due to faulty shelf chassisSat, 07 Feb 2026
- The message ses.unsupported.shelf.psus repeats every 30 minutesSat, 07 Feb 2026
- False SwitchIfDead_Alert on Connected Unused Ethernet Ports in ONTAPSat, 07 Feb 2026
- e0M port speed is 100Fri, 06 Feb 2026
- One of the cluster network switches became unresponsiveFri, 06 Feb 2026
- Disk auto-assign not working after disk replacementFri, 06 Feb 2026
- Port offline due to Netapp 100G FINISAR SFPs (X65406) incompatibility with 400G/800G switchesThu, 05 Feb 2026
- CHW-1596: Single disk missing on one Path AFF A250Thu, 05 Feb 2026
- DS460C shelf solid amber attention LED and unrecognized disks after initial power-onThu, 05 Feb 2026
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsivenessThu, 05 Feb 2026
- FAS9500 two chassis PowerSupply degradedWed, 04 Feb 2026
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"Wed, 04 Feb 2026
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileWed, 04 Feb 2026
- CFBIOS-1219: Unable to install licenses from /cfcard/mfg_nlfWed, 04 Feb 2026
- How to disable or enable SSH Access to SP and BMCWed, 04 Feb 2026
- Does disk firmware auto update to original version after disk replacement?Wed, 04 Feb 2026
- CHW-3626: ONTAP cluster node reboots unexpectedlyMon, 09 Feb 2026
- Takeover disabled (unsynchronized log) due to HA interconnect Port flappingMon, 09 Feb 2026
- OSPFNeighborNotConfigured alerts from Cisco switchMon, 09 Feb 2026
- dfu.clusterIcError event detected after ONTAP upgradeMon, 09 Feb 2026
- Backend switch reports SwitchUnreachable_AlertMon, 09 Feb 2026
- Attention led on and "INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)" is reportedMon, 09 Feb 2026
- CONTAP-375087: False Alert SPAutoUpgradeFailedMajorAlert during successful Service Processor automatic firmware updateSun, 08 Feb 2026
- NVRAM hardware degraded alertSun, 08 Feb 2026
- PANIC: PCI Error NMI in slot X on ControllerSun, 08 Feb 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownSun, 08 Feb 2026
- DISK REDUNDANCY FAILED due to faulty shelf chassisSat, 07 Feb 2026
- CONTAP-258909: System PANIC: page fault (supervisor read data, page not present)Sat, 07 Feb 2026
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmwareSat, 07 Feb 2026
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drivesSat, 07 Feb 2026
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareSat, 07 Feb 2026
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsivenessSat, 07 Feb 2026
- CFBMC-2571: ONTAP cluster node reboots unexpectedly in BMC 15.12Sat, 07 Feb 2026
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk errorSat, 07 Feb 2026
- CHW-3345: Multi Disk Panic for NS224 shelf after ONTAP upgradeSat, 07 Feb 2026
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoverySat, 07 Feb 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
