ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- SCSI Check Condition Error "unknown device" 0s.0 on AFF/ASA A800/C800Sat, 18 Oct 2025
- Notification from node_name (STACKMON RECONCILE FAILED) ALERT after upgrading to 9.16.1Fri, 17 Oct 2025
- Is option (9b) Clean configuration and initialize node with partitioned disks in the Advanced Drive Partitioning Boot Menu equivalent to disk sanitization?Fri, 17 Oct 2025
- BMC test failure due to FlashCache module configuration in FAS70Thu, 16 Oct 2025
- Missing Sensor Information After Manual SP Reboot on FAS8200Thu, 16 Oct 2025
- CFBMC-1603: FAS9000 or AFF A700 systems might report "monitor.ioCard.degraded" eventWed, 15 Oct 2025
- AFF-A400: Repeated unexpected takeoversWed, 15 Oct 2025
- CONTAP-561831: HA partner mailbox disks undeterminedWed, 15 Oct 2025
- Call home for SHELF COOLING UNIT FAILEDWed, 15 Oct 2025
- Both nodes in HA pair reboot due to power outageWed, 15 Oct 2025
- SwitchSNMPCommunication_Alert after switch power outageTue, 14 Oct 2025
- Takeover triggered by unexpected power loss in FAS8300 systemsTue, 14 Oct 2025
- CHW-3500: After UMCE Panic AFF A400 node reports card unsupportedMon, 13 Oct 2025
- Cisco Nexus ALERT vifmgr.cluscheck.ctdpktloss after RCF changeMon, 13 Oct 2025
- Breakout port1 doesn’t coming online after RCF updateMon, 13 Oct 2025
- System reboot due to panic watchdog nmi on cpuxSat, 11 Oct 2025
- How to map NS224 shelf (NSM100B) elements to physical locations within the shelfFri, 10 Oct 2025
- Node Shutdown Due to Double-Degraded RAID_DP Aggregate and No Local SparesFri, 10 Oct 2025
- CONTAP-110925: Remove management-network switches from client_deviceFri, 10 Oct 2025
- ONTAP FAS8300 System Fails to Boot with “PANIC: page fault (supervisor read data, page not present)”Fri, 10 Oct 2025
- DS460C reports HOST_PORT_FAIL - Disabled by IOMSat, 18 Oct 2025
- CONTAP-442577: CSHM SwitchIfDeviceDisconnected_Alert raised for unused and disabled interfacesSat, 18 Oct 2025
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfacesSat, 18 Oct 2025
- CFSHELF-3883: NSM100, NSM100B: NONCRITICAL status shown after 0400 upgradeSat, 18 Oct 2025
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reportedSat, 18 Oct 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverSat, 18 Oct 2025
- CONTAP-391113: NS224NSM16E and NSM8E enclosure management software version 01.40Sat, 18 Oct 2025
- CONTAP-375161: AFF A250, AFF C250, ASA A250, ASA C250, FAS500f: Enhancements for BIOS 17.13 and LOADER 8.5.2Sat, 18 Oct 2025
- CONTAP-375155: AFF A800, AFF C800, ASA A800, ASA C800: Enhancements for BIOS 13.18 and Loader 8.5.2Sat, 18 Oct 2025
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drivesSat, 18 Oct 2025
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareSat, 18 Oct 2025
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping responseSat, 18 Oct 2025
- CONTAP-452309: A800 or C800 nodes reboot due to disk failureSat, 18 Oct 2025
- CONTAP-506171: Test System hangs when no cables is connected on AFF-C60Sat, 18 Oct 2025
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive modelsSat, 18 Oct 2025
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmwareSat, 18 Oct 2025
- CONTAP-288191: NA53 firmware release for the *TCM5V model drivesSat, 18 Oct 2025
- CONTAP-264309: NA51 firmware for S173A* disk drivesSat, 18 Oct 2025
- CFLOADER-1232: BMC version displayed from LOADER is incorrect on AFF A320Sat, 18 Oct 2025
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400Sat, 18 Oct 2025
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist