ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Multiple disk failures and 'DiskSpasm' on X4154S533661TNVF NA02 NVMe drivesWed, 23 Sep 2026
- Multiple Disks Missing and DS460 Drawer Critical/CriticalWed, 23 Sep 2026
- CONTAP-495029: HA personality mismatch check does not cover all platform typesWed, 23 Sep 2026
- CONTAP-799924: Giveback failed, repeatedly triggers NFO after WAFL/RAID HA RDMA QP reject code 38 during ANDUTue, 22 Sep 2026
- How to replace an impaired controller in an ONTAP platformTue, 22 Sep 2026
- Which boot command should be used after FRU replacement: boot_ontap, bye, or bye-g?Tue, 22 Sep 2026
- Amber LED on Controller on AFF-A700Tue, 22 Sep 2026
- AFF-A70 Node fails to boot with IPMI: Read NVRAM FRU common header: failedMon, 21 Sep 2026
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switchesFri, 18 Sep 2026
- CFDIAGS-40: HW diagnostics fails to initialize X60132A card with FW version 28.49.1014Fri, 18 Sep 2026
- Unexpected power loss on AFF-C80Fri, 18 Sep 2026
- What are the command differences and available alternatives for BMC versions 13.X and 15.X?Fri, 18 Sep 2026
- Incorrect MTU size causing excessive packet dropsThu, 17 Sep 2026
- CONTAP-732488: Soft lockup in ib_cm threads due to cm.state_lock held during synchronous RDMA Address Handle creationThu, 17 Sep 2026
- CHW-3939: EFI Internal boot failedWed, 16 Sep 2026
- Node Panic After Flash Cache NVMe Offline AlertWed, 16 Sep 2026
- If AFF-A90 X50130A/B with QSFP X65402 support breakout cables such as X66205-5/30Wed, 16 Sep 2026
- How should spare disks be distributed across Pool0 and Pool1 in a MetroClusterWed, 16 Sep 2026
- CONTAP-312718: ONTAP cluster node reboots unexpectedlyTue, 15 Sep 2026
- Node reboot caused HA Takeover Disabled and Incomplete NVRAM Sync on AFF/FAS systemsTue, 15 Sep 2026
- Post Motherboard Replacement Process to update Licensing on ONTAP PlatformsWed, 23 Sep 2026
- CHW-1892: AFF A800 BMC API reachability errors after fw upgrade from 10.8 to 10.9Wed, 23 Sep 2026
- Multiple disk failures and 'DiskSpasm' on X4154S533661TNVF NA02 NVMe drivesWed, 23 Sep 2026
- "CHASSIS FAN FRU FAILED: Multiple fans have failed " reported on the systemWed, 23 Sep 2026
- Multiple Disks Missing and DS460 Drawer Critical/CriticalWed, 23 Sep 2026
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drivesWed, 23 Sep 2026
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systemsWed, 23 Sep 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownWed, 23 Sep 2026
- CHW-2472: AFF A250/AFF C250 and FAS500f experience non responsive CPUs followed by watchdog controller disruptionsWed, 23 Sep 2026
- CHW-2395: A800 reboots unexpectedly with error unrecoverable error on internal PCIe switchWed, 23 Sep 2026
- CFBMC-8712: CFBMC-8853: BMC remains offline after upgrade to version 16.8Wed, 23 Sep 2026
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and laterWed, 23 Sep 2026
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12Wed, 23 Sep 2026
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predictedWed, 23 Sep 2026
- CONTAP-495029: HA personality mismatch check does not cover all platform typesWed, 23 Sep 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyWed, 23 Sep 2026
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoveryWed, 23 Sep 2026
- CHW-3320: Node experiences Environmental shutdown due to unreadable battery sensorsTue, 22 Sep 2026
- CHW-3386: AFF C30 down after SP HBT MISSED AND STOPPED with monitor.shutdown.emergencyTue, 22 Sep 2026
- CHW-1245: System fails to boot with "ERROR: Platform verification failed. Autoboot will be disabled. "Tue, 22 Sep 2026
- BIOS updates for memory reliability and the PPR feature
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
