ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Database servers see IO errors to ONTAP FCP LUNsFri, 22 May 2026
- When do the counter in STORAGE SHM and listcntdisk log started to be loggedFri, 22 May 2026
- Ifgrp transitioned to an inactive stateFri, 22 May 2026
- CONTAP-705077: Enhancement for BMC firmware version 19.4Fri, 22 May 2026
- CFBMC-9044: PECI Crashdump format change to version 2.0.6Fri, 22 May 2026
- CONTAP-705069: Enhancements for BMC firmware version 18.6Fri, 22 May 2026
- BMC 16.8 upgrade may result in PSU3 and PSU4 faultsFri, 22 May 2026
- CFBMC-8912: Support additional NV battery model on FAS2820Fri, 22 May 2026
- Takeover is not possible NVRAM log not synchronized in new setup ASA A20Thu, 21 May 2026
- Cluster Switch not reachable externally but the switch health is goodThu, 21 May 2026
- What is the power consumption per PSU?Thu, 21 May 2026
- What are the components of a shelf name in ONTAP 9Wed, 20 May 2026
- Checksums on multiple X4019S172B15TNTE disksWed, 20 May 2026
- BMC Repeated Reboots Leading to HA Heartbeat Missed (HBTMISSED) on AFF-A150Wed, 20 May 2026
- One node is not able to read the PSU info in a CC config setupWed, 20 May 2026
- FAS90 Node Down – Unable to Boot or Access BMCWed, 20 May 2026
- Intermittent ICMP Down alarms on e0M management portsWed, 20 May 2026
- Node Unexpectedly Rebooted Due to Out-of-Quorum (OOQ) Caused by Faulty NIC CardWed, 20 May 2026
- PCI panic after L2 watchdog resetMon, 18 May 2026
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsMon, 18 May 2026
- Node fails to boot due to missing boot deviceSat, 23 May 2026
- Panic during ARL Headswap processSat, 23 May 2026
- Database servers see IO errors to ONTAP FCP LUNsFri, 22 May 2026
- CONTAP-650421: NSM100, NSM100B, NSM140: Disk shelf module firmware 0406 enhancementsFri, 22 May 2026
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predictedFri, 22 May 2026
- CONTAP-490067: env_mgr: monitor.ioCard.degraded:alert: IO card is degraded: (...) Temp is not readableFri, 22 May 2026
- Battery error for Coin Battery on NS224 ShelfFri, 22 May 2026
- Node booting in Aptio Setup Utility and not progressing to LOADER or ONTAPFri, 22 May 2026
- CONTAP-78208: SwitchReboot_Alert not raised after a switch rebootsFri, 22 May 2026
- CONTAP-90109: In mixed version cluster with nodes running on 9.8 & 9.10, 9.10 node goes Out of Quorum when unjoin and rejoin the ClusterFri, 22 May 2026
- CHW-1885: AFF A320: "CHASSIS POWER SUPPLY NEED TO BE REPLACED" AutoSupport after PSU replacementFri, 22 May 2026
- Unable to ping or login to cluster switch management interfaceFri, 22 May 2026
- Interconnect Port cf.ic.xferTimedOut Errors and CRC Errors IncreaseFri, 22 May 2026
- When do the counter in STORAGE SHM and listcntdisk log started to be loggedFri, 22 May 2026
- CONTAP-365369: Documentation request for replacing controller along with boot mediaFri, 22 May 2026
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and laterFri, 22 May 2026
- CFBMC-9111: Multiple Internal Temp sensors are unreadable causing a node shutdown on BMC 13.7P1Fri, 22 May 2026
- CFSHELF-5432: During the DCM new firmware reload the soft reset is shown as watchdog resetFri, 22 May 2026
- FCP adapter reporting "scsitarget.hwpfct.mserr" error with reason code 0x9 and and response code 0x8001 in the EMSFri, 22 May 2026
- Ifgrp transitioned to an inactive stateFri, 22 May 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
