ONTAP Hardware
ONTAP Hardware
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-500472: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- node down following "SP HBT STOPPED" error due to faulty motherboardFri, 26 Sep 2025
- CFDISK-1270: Drives failing with failure reason "failed initialization due to error 5, sense code(b 9 4 0)."Fri, 26 Sep 2025
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12Thu, 25 Sep 2025
- (CHASSIS OVER TEMPERATURE) ERROR) alerts and (LED1 Temp) is not readable on AFF C400 systemThu, 25 Sep 2025
- CONTAP-551206: NA56 FW release for S1643 model drivesThu, 25 Sep 2025
- CONTAP-551200: NA52 FW release for SLBP model drivesThu, 25 Sep 2025
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive modelsThu, 25 Sep 2025
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping responseThu, 25 Sep 2025
- Disk reconstruction of the disk stuck at 0 percent and stopped at block "5248"Thu, 25 Sep 2025
- What are the fan specifications and failure tolerances for the ASA C250Thu, 25 Sep 2025
- FAS2820 Controller fault LED ON without any hardware errorsWed, 24 Sep 2025
- CHW-3171: NVRAM M2 temperature highWed, 24 Sep 2025
- Will Disk Firmware Upgrade Operations Be Paused During RAID ScrubTue, 23 Sep 2025
- CRC Errors Observed after switchless change to switch clusterTue, 23 Sep 2025
- Failover not possible due to link errorsMon, 22 Sep 2025
- CFDISK-816: MS07 FW release for MZILT model drives.Mon, 22 Sep 2025
- CFBMC-6597: Use e0S device for HWAssist in AFF A20, A30, A50, C30, C60 and FAS 50Mon, 22 Sep 2025
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureSat, 27 Sep 2025
- CFBMC-6107: Controller Attention LED lit after BMC bootsSat, 27 Sep 2025
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11Sat, 27 Sep 2025
- CONTAP-375161: AFF A250, AFF C250, ASA A250, ASA C250, FAS500f: Enhancements for BIOS 17.13 and LOADER 8.5.2Sat, 27 Sep 2025
- CONTAP-375159: Enhancements for BIOS 16.11 and LOADER 8.5.1Sat, 27 Sep 2025
- CONTAP-375157: AFF A320: Enhancements for BIOS 14.8 and LOADER 8.5.0Sat, 27 Sep 2025
- CONTAP-375155: AFF A800, AFF C800, ASA A800, ASA C800: Enhancements for BIOS 13.18 and Loader 8.5.2Sat, 27 Sep 2025
- CONTAP-375150: AFF A700, FAS9000: Enhancements for BIOS 10.19 and LOADER 8.5.0Sat, 27 Sep 2025
- CONTAP-375165: FAS2820: Enhancements for BIOS 19.7 and LOADER 8.5.0Sat, 27 Sep 2025
- CONTAP-375163: AFF A900, ASA A900, FAS9500: Enhancements for BIOS 18.14 and LOADER 8.5.0Sat, 27 Sep 2025
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping responseSat, 27 Sep 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverSat, 27 Sep 2025
- CONTAP-435309: AFF A250, AFF C250, ASA A250, ASA C250, FAS500f: Enhancements for BIOS 17.13 and LOADER 8.4.4Sat, 27 Sep 2025
- CONTAP-482949: Enhancements for BIOS 16.12 and LOADER 8.5.2Sat, 27 Sep 2025
- CONTAP-508732: Invalid SNMP Requests to Broadcom Cluster Switches Impairs Monitoring and Creates AlertsSat, 27 Sep 2025
- CONTAP-506026: ONTAP 9.17.1RC1 image contains BMC firmware X-builds for some platform modelsSat, 27 Sep 2025
- CONTAP-505435: BMC firmware reports "In Progress: No" with misleading values for "Percentage Done" field after BMC firmware update is completedSat, 27 Sep 2025
- CONTAP-489118: Enhancements for BIOS 20.6 and LOADER 8.5.2Sat, 27 Sep 2025
- CONTAP-468437: hm.alert.raised alerts reported during ONTAP updateSat, 27 Sep 2025
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist