ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- FAS8700 node reports Chassis Overtemperature alerts due to failed LED1 Temp sensorFri, 03 Jul 2026
- Repeated PSU sensor "Unreadable" events due to mainboard failureFri, 03 Jul 2026
- Both PSUs on the AFF-A700s system reports CHASSIS POWER DEGRADED simultaneouslyThu, 02 Jul 2026
- SPAutoUpgradeFailedMajorAlert remains in SYSTEM-HEALTH-ALERT-PERSISTENT after successful SP/BMC upgradeThu, 02 Jul 2026
- Disk Shows “Bad Label” and Cannot Be Partitioned After Adding Additional ShelfThu, 02 Jul 2026
- CFDISK-1460: ASAr2 Background Disk Firmware Update (BDFU) not functioningWed, 01 Jul 2026
- FAS2820 Shelf ID lamp blinking after removalWed, 01 Jul 2026
- Is there any impact with a disk sector size mismatch?Tue, 30 Jun 2026
- What does BMC system event log report Log almost full mean and what actions are required?Mon, 29 Jun 2026
- SNMP configuration automatically modified after switch management interface removalSun, 28 Jun 2026
- Flash Cache temperature shows No Reading in FAS70Fri, 26 Jun 2026
- CHW-3839: Unexpected node reboot after partner disruptionFri, 26 Jun 2026
- Why are the Shelf ID digits on the main controller unit not illuminatingThu, 25 Jun 2026
- Cluster port conversion fails to complete with "transition to the vifmgr" errorThu, 25 Jun 2026
- FAS2720 report port link down and ACP Error due to faulty motherboardThu, 25 Jun 2026
- PSU2 FRU Multiple Faults Detected on AFF-C30Wed, 24 Jun 2026
- TPM Firmware Version Mismatch After Motherboard ReplacementWed, 24 Jun 2026
- Can the unused ethernet ports on dual NIC cluster and HA configurations be used for host connectivity on AFF A20 platformsTue, 23 Jun 2026
- NoPathToNSMA_Alert Triggered Due to SAS Cable IssueMon, 22 Jun 2026
- Data network port that is part of ifgrp does not operate at expected speedMon, 22 Jun 2026
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalSun, 05 Jul 2026
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systemsSun, 05 Jul 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownSun, 05 Jul 2026
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and laterSun, 05 Jul 2026
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12 and laterSun, 05 Jul 2026
- ONTAP event log reports low memorySat, 04 Jul 2026
- CONTAP-38919: SNMP traps indicating authentication failure issued by management switchesSat, 04 Jul 2026
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume foundSat, 04 Jul 2026
- CONTAP-163300: SwitchReboot_Alert not clearedSat, 04 Jul 2026
- CONTAP-178866: Deleted Ethernet switches are not automatically rediscoveredSat, 04 Jul 2026
- CONTAP-163737: SP 5.11P2 includes enhancements for AFF A300, AFF A200, FAS8200, FAS2650 and FAS2620 systemsSat, 04 Jul 2026
- CONTAP-157359: BMC unreachable and showing "smf_sp_network_status_get for IPv4" in sysconfig outputSat, 04 Jul 2026
- CONTAP-224800: Attention LED is illuminated with no system faults presentSat, 04 Jul 2026
- CONTAP-231753: Message to storage controller when SP or BMC update fails due to digital signature verificationSat, 04 Jul 2026
- CONTAP-233397: Incorrect NV-DIMM slot info being seen with NVRAM11 UECC memory eventsSat, 04 Jul 2026
- CONTAP-211622: ONTAP Upgrade pre-validation checks failing due to incompatible SSL certificatesSat, 04 Jul 2026
- CONTAP-207251: ClusterSwitchConnectivity_Alert incorrectly triggered when cluster switch name differs from CDP/LLDPSat, 04 Jul 2026
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoverySat, 04 Jul 2026
- CONTAP-263414: AFF A250 unexpectedly reboots on DMI(0,0,0),Status(SigSysErr), UCorrErr(UsReq)Sat, 04 Jul 2026
- CONTAP-248951: Cluster switch reports SwitchUnreachable_Alert (IP address not reachable) after ONTAP upgradeSat, 04 Jul 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
