ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Takeover is not possible:NVRAM log not synchronized due to old RCF installed on switchFri, 07 Nov 2025
- Node panic during cluster setup after netbootFri, 07 Nov 2025
- Switchless Cluster: e0b Port MTU Mismatch and Packet LossFri, 07 Nov 2025
- Node Reporting “splog.sp.not.accessible” due to network firewall configurationThu, 06 Nov 2025
- Amber LED Remains On After Disk ReplacementThu, 06 Nov 2025
- Is there a chassis serial number in addition to the node serial number?Thu, 06 Nov 2025
- Command Output Not Enough Logs DisplayedThu, 06 Nov 2025
- CHW-3476: FAS9000: Unexpected Protection Fault During Buffer RemovalThu, 06 Nov 2025
- ONTAP upgrade paused, and both nodes in the HA pair have a unknown statusThu, 06 Nov 2025
- How to verify a drive missing event on an AFF A800, A70, A90, C80, or C800 systemWed, 05 Nov 2025
- How to remove an incorrectly added disk from an aggregate (ONTAP / ADPv2)Tue, 04 Nov 2025
- Network settings cannot be modified for Interconnect portsTue, 04 Nov 2025
- ONTAP reports NoPathToIOMA_Alert at non-failed nodeTue, 04 Nov 2025
- "SwitchPowerFail_Alert" is reported on both cluster network switchesMon, 03 Nov 2025
- IOM12 shelf firmware not updating even though they are reporting as downrevMon, 03 Nov 2025
- System show a disk shelf faultSun, 02 Nov 2025
- AFF-A700s: The NVRAM battery current is critically high (xxxxmA)Sun, 02 Nov 2025
- IOM not recognized after partner IOM rebootSun, 02 Nov 2025
- Link Resetting messages repeat for CX6 NIC X91153ASun, 02 Nov 2025
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSat, 01 Nov 2025
- How to verify a drive missing event on an AFF A800, A70, A90, C80, or C800 systemFri, 07 Nov 2025
- Drives missing from AFF A800, A70, A90, C80, or C800 controller following an insert or removal of the partner PCMFri, 07 Nov 2025
- How to reseat a disk or drive on a AFF, AFX, ASA, C-Series or FAS systemFri, 07 Nov 2025
- System show a disk shelf faultFri, 07 Nov 2025
- How to power up all ONTAP nodes in a cluster following a graceful shutdownFri, 07 Nov 2025
- Gracefully shutdown and power up your storage system Resolution GuideFri, 07 Nov 2025
- How do shelf product IDs and modules in ONTAP map to a model of a shelf or storage system with embedded storage?Fri, 07 Nov 2025
- CFBRIDGE-263: Both nodes rebooted for a multi disk panic after NS224 disk failureFri, 07 Nov 2025
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedFri, 07 Nov 2025
- CONTAP-518139: cluster ping-cluster fails with "Larger than PMTU communication fails" when using Cisco Nexus 3232C and RCF 1.13Fri, 07 Nov 2025
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 07 Nov 2025
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reportedFri, 07 Nov 2025
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11Fri, 07 Nov 2025
- CFBMC-2571: ONTAP cluster node reboots unexpectedly in BMC 15.12Fri, 07 Nov 2025
- CFBMC-6884: AFF A70 "system controller environment show" reports PSU as "GOOD" when power cable is removedFri, 07 Nov 2025
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesFri, 07 Nov 2025
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputFri, 07 Nov 2025
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputFri, 07 Nov 2025
- CONTAP-532640: Intermittent unsync logs are seen on AFF A90 and AFF A1KFri, 07 Nov 2025
- CONTAP-557516: NA55 FW release for S164A model drivesFri, 07 Nov 2025
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
