ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Port e0M physically online but not passing traffic after rebootThu, 13 Aug 2026
- Multiple Disks Report SCSI Sense Code 0xb - 0x90 0x2 0xfc on all nodes of the AFX ClusterThu, 13 Aug 2026
- Both switches do not have a path to same shelf module after ONTAP upgradeThu, 13 Aug 2026
- ONTAP DualControllerHa_Alert false positive alert observedThu, 13 Aug 2026
- Alert sfpEventErrorCode seen when installing SFP or cableWed, 12 Aug 2026
- Overtemperature shutdown with multiple sensor errors and panic loop on AFF A900 or FAS9500Wed, 12 Aug 2026
- Cisco Cluster Network switch down resolved by power resetWed, 12 Aug 2026
- Multiple disks on same DCM report scsi.cmd.checkCondition errorsTue, 11 Aug 2026
- BIOS not updated along with ONTAP upgradeTue, 11 Aug 2026
- What are the LEDs on the NS224 ShelfTue, 11 Aug 2026
- FAS8300 fan full speed and BMC panic reboot events observedMon, 10 Aug 2026
- Node unable to join cluster after incomplete initial setup during new installationFri, 07 Aug 2026
- Transient ses.status.temperatureWarning for temperature sensor 23 on NS224 NSM100B shelf reporting 0°CFri, 07 Aug 2026
- SPARES_LOW warning event due to disk partition size mismatch on NetApp AFF-A700Thu, 06 Aug 2026
- AFF A800 node stuck at LOADER Prompt after ONTAP Upgrade with Boot Devices Not FoundThu, 06 Aug 2026
- AFF-A300 node enters unknown state during ONTAP upgradeThu, 06 Aug 2026
- AFF-A300 network interfaces flapping after data switch migrationWed, 05 Aug 2026
- Recurring SPARES LOW alert after drive replacementWed, 05 Aug 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesMon, 03 Aug 2026
- New setup nodes will not boot after relocation due to duplicate sysid errorMon, 03 Aug 2026
- CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreadingFri, 14 Aug 2026
- Emergency shutdown: Environmental Reason Shutdown (Battery not charging)Fri, 14 Aug 2026
- FAS2720 controller fails to boot due to battery error after power outageFri, 14 Aug 2026
- System does not start after reboot with Unable to recover the local database of Data Replication ModuleFri, 14 Aug 2026
- CFSHELF-5148: A drive hot-swap on DS460C with DCM3 drawers might result in a loss of path to the newly-inserted driveFri, 14 Aug 2026
- Alert sfpEventErrorCode seen when installing SFP or cableThu, 13 Aug 2026
- Port e0M physically online but not passing traffic after rebootThu, 13 Aug 2026
- Upgrade Advisor reports false positive alert on PSU2 as "non-normal" for AFF A700sThu, 13 Aug 2026
- Multiple Disks Report SCSI Sense Code 0xb - 0x90 0x2 0xfc on all nodes of the AFX ClusterThu, 13 Aug 2026
- Both switches do not have a path to same shelf module after ONTAP upgradeThu, 13 Aug 2026
- NVMM_ERR_IO error report and takeover is not possibleThu, 13 Aug 2026
- ONTAP DualControllerHa_Alert false positive alert observedThu, 13 Aug 2026
- BMC reboots repeatedly causing sensor values to be not readWed, 12 Aug 2026
- Node reboots while partner is at Waiting for GivebackWed, 12 Aug 2026
- The SAS port went down followed by a software crash of the IOM modulesWed, 12 Aug 2026
- FILESYSTEM DISK BAD LABEL - AutoSupport MessageWed, 12 Aug 2026
- How to determine the disk and shelf firmware version on a controller and verify it is up to dateWed, 12 Aug 2026
- Unknown aggregate found in cluster with volumes inaccessibleWed, 12 Aug 2026
- CONTAP-760531: NA52 and NA72 FW for S1743 model drivesWed, 12 Aug 2026
- Overtemperature shutdown with multiple sensor errors and panic loop on AFF A900 or FAS9500Wed, 12 Aug 2026
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
