ONTAP Hardware
ONTAP Hardware
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- Drive in "FAULT SENSED" stateSep, 2024
- Service processor raises Ping error on some Ping Monitor Tools and auto-recover in a few secondsSep, 2024
- "Failed Disk Drawer" Drawers Control Module reports "NONCRITICAL, REPORT, PATH FAIL"Sep, 2024
- After reporting nvmem.battery.voltageLow, it automatically recoversSep, 2024
- NoPathToNSMA_Alert seen from node and NoPathToNSMB_Alert seen from partner nodeSep, 2024
- CHW-2102: False SharedandDedicatedSwitchtoShelf_AlertSep, 2024
- CHASSIS OVER TEMPERATURE SHUTDOWN - AutoSupport MessageSep, 2024
- NON-NVMe mailbox disks lost during ONTAP upgradeSep, 2024
- Node not powering ON, Host Power is OffSep, 2024
- Continued packet loss when pinging from cluster lifSep, 2024
- Why the node serial number does not appear in the Support Site to open a caseSep, 2024
- Takeover status is flapping between Disabled and Enabled due to unstable HA interconnect linkSep, 2024
- "Pre-update check failed: SP IP address not available" updating BMC to 15.11Sep, 2024
- SAS port reset with error "Failed to get a response in state 73"Sep, 2024
- Node fails to boot with CRITICAL: Wrong PLX EEPROM file errorSep, 2024
- ONTAP drive X377_HLBRE10TA07 failed with "Failed-Unsupported" statusSep, 2024
- CONTAP-244031: SwitchFanNotPresent_Alert reported After Ontap upgrade to 9.13.1Sep, 2024
- CFBMC-3996: Node reboots due to SP HBT STOPPED on BMC 13.10P1Sep, 2024
- A300 FAS 8200 two PSU show MULTIFAULT, but system aliveSep, 2024
- AFF A800 goes down with a fatal parity errorSep, 2024
- How to identify a failed disk prior to replacement
- How to perform an IOM removal/replacement
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
- How to update the Service Processor firmware when a Web server is unavailable
- How to determine the disk and shelf firmware version on a controller and verify it is up-to-date
- How to use RLM to collect data required to troubleshoot a hardware issue
- How to change disk ownership between two heads on FAS2000 or FAS3000 series controllers