ONTAP Hardware
ONTAP Hardware
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Disk Missing and reported in Bypassed State on Shelves Due to IOM Connection IssueFri, 12 Jun 2026
- CONTAP-656436: Boot Diagnostics 08.04.01 Failure Due to SAS Communication Issues on FAS2820Fri, 12 Jun 2026
- "Chassis temperature too cool" alert on AFF-C800 after PSU power cable removalFri, 12 Jun 2026
- FAS2820 boot failure with "This platform is not supported in this release"Thu, 11 Jun 2026
- CONTAP-671032: Unexpected reboot due to delays during a clean system shutdownTue, 09 Jun 2026
- NVMe disk missing on one controller during cluster setupTue, 09 Jun 2026
- AFF-C80 Controller Down Due to BMC Unresponsiveness – Emergency Shutdown and RecoveryTue, 09 Jun 2026
- BMC "heartbeat stopped" event causes node reboot with BMC 13.12Tue, 09 Jun 2026
- Only one switch is added to CSHM monitoring despite both are reachableMon, 08 Jun 2026
- CONTAP-665906: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160Mon, 08 Jun 2026
- NetApp AFF-C80: aggr0_P11 and aggr0_P12 aggregate degraded after disk removalThu, 04 Jun 2026
- ONTAP reporting sensor issues for one FRU on FAS9000 platformTue, 02 Jun 2026
- Node down after pcie.stealth.errorsTue, 02 Jun 2026
- AFF-A30 attention LED lit due to NVMe disk failureMon, 01 Jun 2026
- System Panic During Controller Head Swap Due to RAID-DP Multi-Disk FailureMon, 01 Jun 2026
- How to join a cluster when the intended cluster port is not selected after a NIC slot changeMon, 01 Jun 2026
- ONTAP 9: Disk firmware update fails leaving disks in Unable to Update stateMon, 01 Jun 2026
- Temporary Fan Speed Increase and RecoverySat, 30 May 2026
- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system modelsFri, 29 May 2026
- Switchless FAS2820 network ports e0a and e0b are going up and downFri, 29 May 2026
- CONTAP-163737: SP 5.11P2 includes enhancements for AFF A300, AFF A200, FAS8200, FAS2650 and FAS2620 systemsSat, 13 Jun 2026
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedSat, 13 Jun 2026
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesSat, 13 Jun 2026
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 13 Jun 2026
- CONTAP-551559: Enhancements for BIOS 16.12 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551558: Enhancements for BIOS 14.9 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551557: Enhancements for BIOS 13.18 and Loader 8.6.1Sat, 13 Jun 2026
- CONTAP-551556: Enhancements for BIOS 12.13 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551555: Enhancements for BIOS 11.25 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551554: Enhancements for BIOS 10.20 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551565: Enhancements for BIOS 21.3 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551564: Enhancements for BIOS 20.7 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551562: Enhancements for BIOS 19.8 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551561: AFF A900, ASA A900, FAS9500: Enhancements for BIOS 18.15 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-551560: Enhancements for BIOS 17.14 and LOADER 8.6.1Sat, 13 Jun 2026
- CONTAP-622754: User other than "admin" not supported with select Cisco NX-OS versions for CSHM log collection in ONTAP 9.16.1+Sat, 13 Jun 2026
- CONTAP-617069: NA71 FW release for the S173A drivesSat, 13 Jun 2026
- CONTAP-617167: IOM12 module firmware 04.11 enhancementsSat, 13 Jun 2026
- CONTAP-665906: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160Sat, 13 Jun 2026
- CHW-3386: AFF C30 down after SP HBT MISSED AND STOPPED with monitor.shutdown.emergencySat, 13 Jun 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
