ONTAP Hardware
ONTAP Hardware
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Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- CONTAP-606275: Sys ids in Mailbox headers do not get updated during controller upgradeThu, 01 Jan 2026
- "SHELF ID DELTA" warning reported for a DS2246 shelfTue, 30 Dec 2025
- Can replacement parts be provided with synchronized BMC,BIOS versions for HA pairsTue, 30 Dec 2025
- CFBMC-8337: Inlet ODP Temp changes after ONTAP rebootMon, 29 Dec 2025
- Is it necessary to stop encryption when replacing a controller if encryption is not complete?Mon, 29 Dec 2025
- CNA ports used as IFGRP member ports do not come up after takeover giveback or rebootSun, 28 Dec 2025
- “cf.hwassist.missedKeepAlive” alert observed after BMC firmware update on AFF C30Thu, 25 Dec 2025
- Can a Cluster-Network module failure be detected by AutoSupportThu, 25 Dec 2025
- Node Join Failure During ONTAP Cluster ExpansionWed, 24 Dec 2025
- X389 WLNDE22TA07 drives with NA02 firmware reporting scsi.cmd.notReadyCondition (0x2 - 0x4 0x1 0x2)Tue, 23 Dec 2025
- Can disk firmware be updated without assigning the disk to a node?Tue, 23 Dec 2025
- CFBMC-6032: Enhance system resiliency when BMC encounters CAN bus errorsTue, 23 Dec 2025
- CFBMC-6776: BMC SMTP AutoSupport feature is no longer supportedTue, 23 Dec 2025
- Is there an upper limit to the number of addresses that can be set when add allowed-addresses of system service-processor ssh?Tue, 23 Dec 2025
- vifmgr.portdown alerts on both HA nodesMon, 22 Dec 2025
- Is monitoring ds.sas.drivephy.disableErr sufficient to detect disk missing eventsMon, 22 Dec 2025
- Full charge capacity low is followed by Full charge capacity is normalSun, 21 Dec 2025
- ASA A20 system fails to boot due to EFI Internal Shell boot failedFri, 19 Dec 2025
- Is FAS9000 FIPS 140-3 Compliant?Fri, 19 Dec 2025
- SwitchInfoUpdateFailure_Alert after Motherboard Replacement in MetroCluster IP FabricFri, 19 Dec 2025
- CHW-3228: AFF-A70/A90, AFF-A1K, FAS70/90: NVRAM module not discovered during new installFri, 02 Jan 2026
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdownFri, 02 Jan 2026
- CONTAP-606275: Sys ids in Mailbox headers do not get updated during controller upgradeFri, 02 Jan 2026
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedFri, 02 Jan 2026
- Cluster peer Unvailable or Pending after node replacementFri, 02 Jan 2026
- CHW-3171: NVRAM M2 temperature highFri, 02 Jan 2026
- System shutdown due to SP heartbeat stopped on AFF A250 or FAS500f (BMC 15.4, 15.5, 15.5P1)Fri, 02 Jan 2026
- ANDU paused during node bootup with error system will be shut down because it is an unsupported platformFri, 02 Jan 2026
- RPANIC:Uncorrectable Machine Check Error caused by hot removal of cardThu, 01 Jan 2026
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureThu, 01 Jan 2026
- SwitchSNMPCommunication_Alert reported for cluster switchThu, 01 Jan 2026
- 10TB SSD shows as 100GB in sysconfig -aThu, 01 Jan 2026
- Node stuck in boot loop due to Device 20/0/0 (IO4) missingWed, 31 Dec 2025
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancementsTue, 30 Dec 2025
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predictedTue, 30 Dec 2025
- Can I resolve queue depth issue by moving FC links to additional HBA?Tue, 30 Dec 2025
- CHW-3545: System continuously rebooting due to T6 fatal errorTue, 30 Dec 2025
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalTue, 30 Dec 2025
- CHW-162: TITLE: FAS9000 or AFF A700 system temporarily reports the warning message 'The NVRAM battery current is below normal (-50 mA)' while SEL also reports below normal VBAT_P8V.Tue, 30 Dec 2025
- Node stuck at 'BIOS image updated, resetting to load defaults' during ONTAP upgradeTue, 30 Dec 2025
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
