ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- Node unable to boot with Device 2/0/0 (I226 (E0S)) missing messageTue, 03 Nov 2026
- AFF-C80 “not autoboot” and Device1/0/0 (I226 E0M) Missing During BootTue, 03 Nov 2026
- CONTAP-495042: Insufficient Diagnostic Logging for Environmental Sensors Monitoring TimeoutsFri, 30 Oct 2026
- CONTAP-391163: BMC Firmware Automatic Update Disconnects an Active System Console SessionFri, 30 Oct 2026
- CONTAP-453085: Node Shutdown During NVMe Drive Hot-Swap on Certain PlatformsFri, 30 Oct 2026
- CONTAP-363365: Misleading Chassis Temperature Alert When Sensors Are UnreadableFri, 30 Oct 2026
- Disk shows in both RAID group and missing disks after power outageFri, 30 Oct 2026
- NSM reset and PCIe errors cause HA panicFri, 30 Oct 2026
- CONTAP-823912: ONTAP cluster node unexpected controller disruptionThu, 29 Oct 2026
- CFNVRAM-49: prod/common/nv/flexlog/nv_flexlog.c:8569 - Unexpected controller rebootThu, 29 Oct 2026
- CONTAP-758619: ANDU pre-update check for Ethernet switch support reports AFX RCF 10.0 as "not supported" for NX-OS 10.6(3)Thu, 29 Oct 2026
- CONTAP-830374: Upgrade preparedness check cannot evaluate Ethernet switch compatibility for Cisco N9K-C9808 switchesThu, 29 Oct 2026
- CONTAP-763184: ANDU pre-update check for Ethernet switch support reports EFOS 3.14.1.1 as "not supported" for BES-53248Wed, 28 Oct 2026
- Aggregate in “Unknown” State After Motherboard ReplacementWed, 28 Oct 2026
- Disk bays in DS460 shelves have LEDs off but drives are workingWed, 28 Oct 2026
- CONTAP-708205: Mailbox Relocation Checks Can Delay Node BootTue, 27 Oct 2026
- BMC Firmware Update to version 16.8 fails due to missing VPD data on IO Card on FAS9500Tue, 27 Oct 2026
- Volume Space Discrepancy After Rsync Migration from AFF to FASMon, 26 Oct 2026
- CONTAP-328880: Unnecessary Threads Created When SSH or FIPS Settings ChangeMon, 26 Oct 2026
- Does ONTAP 9 have a maximum number of aggregates for AFF or FAS platform?Mon, 26 Oct 2026
- IO cards in slot 6 and 7 are not seen in new system installWed, 04 Nov 2026
- False Positive CHASSIS OVER TEMPERATURE reported in HA pairWed, 04 Nov 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyWed, 04 Nov 2026
- CFBMC-9152: After BMC update to 16.8, node periodically reports degraded PSU due to unreadable sensorsWed, 04 Nov 2026
- CONTAP-740751: Enhancements for BIOS 17.15 and LOADER 8.8.0Tue, 03 Nov 2026
- CONTAP-495042: Insufficient Diagnostic Logging for Environmental Sensors Monitoring TimeoutsTue, 03 Nov 2026
- CONTAP-391163: BMC Firmware Automatic Update Disconnects an Active System Console SessionTue, 03 Nov 2026
- CONTAP-453085: Node Shutdown During NVMe Drive Hot-Swap on Certain PlatformsTue, 03 Nov 2026
- CONTAP-363365: Misleading Chassis Temperature Alert When Sensors Are UnreadableTue, 03 Nov 2026
- CHW-2469: M.2 device giving "callhome.hm.alert.major:alert BootmediaWarnAlert" mSATA errorTue, 03 Nov 2026
- Node unable to boot with Device 2/0/0 (I226 (E0S)) missing messageTue, 03 Nov 2026
- iSCSI SAN host loses connectivity during upgradeTue, 03 Nov 2026
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeTue, 03 Nov 2026
- AFF-C80 “not autoboot” and Device1/0/0 (I226 E0M) Missing During BootTue, 03 Nov 2026
- CHW-1105: AFF A700s node reboots with "Software NMI" and "Watchdog2 | Timer interrupt" system eventsMon, 02 Nov 2026
- Attention LED light of DS460C is amber without any error in storage faultMon, 02 Nov 2026
- EMS reports ACP Processor error for SAS shelf ACP processorMon, 02 Nov 2026
- CFNVRAM-45: NVRAM12 destage failure alerts and possible node disruptionMon, 02 Nov 2026
- FAS8300/FAS8700/A400 motherboard replacement 0 disks found no root volume foundMon, 02 Nov 2026
- CONTAP-104408: device.latency.threshold:notice on nvd0Sun, 01 Nov 2026
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
