ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- AFF-C250 Node Down Due to PCM FailureSat, 28 Feb 2026
- SAS Host Adapter 0a OfflineSat, 28 Feb 2026
- CFBMC-7214: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- DS212C Fan4 FailureFri, 27 Feb 2026
- Temperature warning for Temperature sensor SSD: not readable or failedThu, 26 Feb 2026
- CFBIOS-1937: AFF A900, ASA A900 or FAS9500 with BMC 16.4 or earlier and BIOS 18.15 fails to bootThu, 26 Feb 2026
- Flash Cache NVMe disappear in sysconfig -aThu, 26 Feb 2026
- CONTAP-568479: Ethernet switch health monitor generating alerts despite monitoring being disabledMon, 23 Feb 2026
- How to expand MetroCluster aggregate with existing ShelvesMon, 23 Feb 2026
- Cisco Switch ISSU Upgrade Precheck Cannot Proceed due to Non-Edge forward portFri, 20 Feb 2026
- BMC firmware update causes SSH access failure on NetApp FAS500FFri, 20 Feb 2026
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systemsThu, 19 Feb 2026
- How to Safely Power Down and Relocate redundant NetApp Cluster SwitchesThu, 19 Feb 2026
- CFBMC-8626: PECI Crashdump format change from 2.0.5 to 2.0.5bThu, 19 Feb 2026
- The Bat_LRN_Active event is appearing simultaneously on all nodesWed, 18 Feb 2026
- Can data aggregates on NetApp FAS2720 include external shelf disks with ADPWed, 18 Feb 2026
- Disk partition displays as unknown during ONTAP setupWed, 18 Feb 2026
- CHW-3322: Simultaneous L2 watchdog reset on both nodes in an HA pair on FAS90, FAS70, ASA A1K, ASA A90, ASA A70, AFF A1K, AFF A90, AFF A70, or AFF C80Tue, 17 Feb 2026
- HA Group Notification DISK REDUNDANCY FAILED ERROR immediately after disk replacementTue, 17 Feb 2026
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureSun, 01 Mar 2026
- CFBIOS-1937: AFF A900, ASA A900 or FAS9500 with BMC 16.4 or earlier and BIOS 18.15 fails to bootSun, 01 Mar 2026
- CFBIOS-1137: Detected insufficient power on the PCIe slot (35W)Sat, 28 Feb 2026
- DISK REDUNDANCY FAILED due to faulty shelf chassisSat, 28 Feb 2026
- AFF-C250 Node Down Due to PCM FailureSat, 28 Feb 2026
- CONTAP-264309: NA51 firmware for S173A* disk drivesSat, 28 Feb 2026
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drivesSat, 28 Feb 2026
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareSat, 28 Feb 2026
- CONTAP-285967: NA03 firmware release for the *SEVNE model drivesSat, 28 Feb 2026
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmwareSat, 28 Feb 2026
- CONTAP-288191: NA53 firmware release for the *TCM5V model drivesSat, 28 Feb 2026
- CFBMC-965: False-positive NVMEM battery alerts sometimes cause ONTAP to shutdown during an active learning cycle on some systemsSat, 28 Feb 2026
- CFBMC-6092: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.Sat, 28 Feb 2026
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk errorSat, 28 Feb 2026
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"Sat, 28 Feb 2026
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoverySat, 28 Feb 2026
- CONTAP-617167: IOM12 module firmware 04.11 enhancementsSat, 28 Feb 2026
- CONTAP-613241: IOM12B module firmware 02.11 enhancements and bug fixesSat, 28 Feb 2026
- CONTAP-535251: Enhancements for BMC firmware version 18.5Sat, 28 Feb 2026
- CONTAP-570771: Enhancements for BMC firmware version 16.8Sat, 28 Feb 2026
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
