ONTAP Hardware
ONTAP Hardware
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process.
Provides guidance around the disk failure process.
Other Resources
- CONTAP-626079: Watchdog Resets on Certain SystemsTue, 13 Oct 2026
- CONTAP-575970: NVRAM Destage Failure on Certain Storage PlatformsTue, 13 Oct 2026
- CONTAP-379938: Support for Additional I/O Cards on Certain SystemsTue, 13 Oct 2026
- CFDIAGS-11: Boot Diagnostics 08.04.01 Failure Due to SAS Communication Issues on FAS2820Tue, 13 Oct 2026
- CONTAP-645530: ONTAP Upgrade May Incorrectly Identify System VariantTue, 13 Oct 2026
- CFBMC-10251: Battery Learning cycle failed with error 0x88 in AFF A70Tue, 13 Oct 2026
- SwitchIfDead_Alert on cluster interface after card replacement in ONTAPTue, 13 Oct 2026
- Transient Temperature Warning Alerts on NX224 ShelfTue, 13 Oct 2026
- DS460-12 shelf fault LED remains illuminated after PSU replacement although PSU alerts are clearedMon, 12 Oct 2026
- CHW-3707: AFF-A800/ C800 fails to boot into ONTAP after BIOS update with nvme0: doorbell stride #2Fri, 09 Oct 2026
- DCM information missing from one IOM accompanied by unavailable temperature sensorThu, 08 Oct 2026
- CHW-3959: Giveback failed, repeatedly triggers NFO after WAFL/RAID HA RDMA QP reject code 38 during ANDUThu, 08 Oct 2026
- Can the ONTAP upgrade image validation warning for X1147A NIC be ignored when connected to Cisco Nexus 9K or Arista switchesTue, 06 Oct 2026
- Is it possible to use whole disk to configure aggregate at AFF system?Mon, 05 Oct 2026
- Auto disk assignment fails for new disk as existing disks are assigned to multiple systems in a conflicting mannerFri, 02 Oct 2026
- CONTAP-666892: CSHM log collection fails with Broadcom BES-53248 switches running EFOS 3.14.1.1Thu, 01 Oct 2026
- Chassis temperature sensor is showing as "UNKNOWN": One sensor is in unknown stateThu, 01 Oct 2026
- Is it possible to turn off the controller LED on BMC 13.x and 15.x platforms?Thu, 01 Oct 2026
- AFF-A400 SAS Card Failure After Node Reboot Causes Single-PathWed, 30 Sep 2026
- Node stuck in boot loop - POST failureTue, 29 Sep 2026
- CFBMC-10251: Battery Learning cycle failed with error 0x88 in AFF A70Wed, 14 Oct 2026
- CFLOADER-1805: ONTAP incorrectly maps the 4 ports on X1152 NICs in slot 1Wed, 14 Oct 2026
- CHW-1105: AFF A700s node reboots with "Software NMI" and "Watchdog2 | Timer interrupt" system eventsWed, 14 Oct 2026
- CHW-1433: AFF-A800 disruption caused by watchdog nmi on CPU eventsWed, 14 Oct 2026
- Node reboots with BATTERY remain capacity critical low alertWed, 14 Oct 2026
- CFBMC-7024: Shutdown for low voltage during active learning cycle on some systemsWed, 14 Oct 2026
- CONTAP-364039: Unexpected heartbeat loss causing takeover events on MetroCluster IP systemsWed, 14 Oct 2026
- CFSHELF-2277: NSM100 module boot device NONCRITICAL faultWed, 14 Oct 2026
- CONTAP-760528: NA57 FW for S173A model drivesWed, 14 Oct 2026
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missingWed, 14 Oct 2026
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalWed, 14 Oct 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownWed, 14 Oct 2026
- How to troubleshoot PCI/NMI, UMCE, and nested machine check exception panicsWed, 14 Oct 2026
- Node goes down due to SP HBT STOPPED alertWed, 14 Oct 2026
- CONTAP-666892: CSHM log collection fails with Broadcom BES-53248 switches running EFOS 3.14.1.1Tue, 13 Oct 2026
- CONTAP-495029: HA personality mismatch check does not cover all platform typesTue, 13 Oct 2026
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switchesTue, 13 Oct 2026
- CONTAP-732488: Soft lockup in ib_cm threads due to cm.state_lock held during synchronous RDMA Address Handle creationTue, 13 Oct 2026
- CONTAP-312718: ONTAP cluster node reboots unexpectedlyTue, 13 Oct 2026
- CONTAP-792617: NA72 Firmware for S1743 drivesTue, 13 Oct 2026
- How to determine the disk and shelf firmware version on a controller and verify it is up to date
- How to perform graceful shutdown and power up of all ONTAP nodes in a cluster
- BIOS updates for memory reliability and the PPR feature
- How to power up all ONTAP nodes in a cluster following a graceful shutdown
- How to identify a failed disk prior to replacement
- How to manually download EMS log file via SPI?
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
