ONTAP Hardware KBs
ONTAP Hardware KBs
Featured
Automatic Firmware download Feature
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
The Automatic Update feature allows ONTAP to automatically download and install recommended firmware
How to perform a health check
A Resolutiom guide of various methods to check the health of your system
A Resolutiom guide of various methods to check the health of your system
Shutdown and Power up procedures
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Best practices and procedures to perform a graceful shutdown and power up your ONTAP cluster
Controller hardware upgrade Resolution guide
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
This guide describes how to upgrade controller hardware of an AFF system or a FAS system in a cluster by moving storage or volumes
Service Processor (SP) & Baseboard Management Controller (BMC) Resolution Guide
Collection of solutions for your SP or BMC questions
Collection of solutions for your SP or BMC questions
DISK FAILED process
Provides guidance around the disk failure process
Provides guidance around the disk failure process
Other Resources
- Fans are running at high speed and are loudMay, 2024
- SMB clients fail to set v4 ACLs owner@, group@ and everyone@ perms on Unix volMay, 2024
- "File too large" error messages when maxdirsize limit is reachedMay, 2024
- "Error : could not retrieve partner SFO information" During initial HA configMay, 2024
- Cannot uninstall the Data ONTAP DSMMay, 2024
- Disk bay showing as 'NONCRITICAL'May, 2024
- AFF A700 shuts down due to Environmental Reason Shutdown (Battery not present)May, 2024
- HA Group Notification (NVRAM EXCESSIVE CORRECTABLE ECC) ERROR - AutoSupport MessageMay, 2024
- Cluster port down in a Switchless configurationMay, 2024
- NVRAM destage Failure predicted for device alert after upgradeMay, 2024
- AFF-A800 System had amber LED due to BIOS MRC MEMORY WARNING on Memory DIMMMay, 2024
- Console Port connections for ONTAP platforms Resolution guideMay, 2024
- Console shows unrecognizable characters due to a faulty portMay, 2024
- A250/C250: All CX6-Mezz ports are link down when installed in slot 1 because they do not support network connectionMay, 2024
- Unwanted SNMP outbound traffic from management LIFsMay, 2024
- How to perform Service Processor(SP) setup and apply an IP address from LOADER promptMay, 2024
- System Manager Pre-update check validation fails: Shelves and Sensors checkMay, 2024
- Windows host does not auto-reclaim unused space for thin provisioned lunsMay, 2024
- What is a 'system power cycle' and how to use it?May, 2024
- How to set up iSCSI MPIO on WindowsMay, 2024
- How to identify a failed disk prior to replacement
- How to perform an IOM removal/replacement
- Cluster hw_assist: hw_assist functionality is inactive - How to configure hw_assist
- How to update the Service Processor firmware when a Web server is unavailable
- How to determine the disk and shelf firmware version on a controller and verify it is up-to-date
- How to use RLM to collect data required to troubleshoot a hardware issue
- How to change disk ownership between two heads on FAS2000 or FAS3000 series controllers
Highest rated
(rating)- How to check the firmware included in the ONTAP All Disk Firmware Bundle
- Broadcast domain partition errors reported in the event logs due to hardware issue
- Constant FILESYSTEM DISK MISSING warning for single drive in shelf
- ESXi host reports "state in doubt requested fast path state update
- Hyper-V VMs crashed due to storage unavailablity
- "This platform is not supported in this release" controller upgrade FAS2620 to 2720
- How to disable NAE aggregate-level encryption with an SVM root volume and MDV_CRS volume
- What power of FAS2750 PSU is?
- NVDIMMBadHealthAlert Reason: VPP Lost , on NVDIMM-equipped systems
- System Manager Pre-update check validation fails: Shelves and Sensors check
- Cluster switch LIF is not on home node after cluster switch upgrade
- Data port goes down after node reboot
- NFS access fails with Nblade.CallbackTimedOut after upgrading the ONTAP
- sas.adapter.firmware.fault Detected firmware fault 0x40002628 on SAS adapter 0a
- "PHY is reporting an unknown link rate" for a disk in DS460C drawer after disk and IOM re-seat
Recently updated
(date updated)- Fans are running at high speed and are loud
- SMB clients fail to set v4 ACLs owner@, group@ and everyone@ perms on Unix vol
- "File too large" error messages when maxdirsize limit is reached
- "Error : could not retrieve partner SFO information" During initial HA config
- Cannot uninstall the Data ONTAP DSM
- Disk bay showing as 'NONCRITICAL'
- AFF A700 shuts down due to Environmental Reason Shutdown (Battery not present)
- HA Group Notification (NVRAM EXCESSIVE CORRECTABLE ECC) ERROR - AutoSupport Message
- Cluster port down in a Switchless configuration
- NVRAM destage Failure predicted for device alert after upgrade
- AFF-A800 System had amber LED due to BIOS MRC MEMORY WARNING on Memory DIMM
- Console Port connections for ONTAP platforms Resolution guide
- Console shows unrecognizable characters due to a faulty port
- A250/C250: All CX6-Mezz ports are link down when installed in slot 1 because they do not support network connection
- Unwanted SNMP outbound traffic from management LIFs
Recently added
(date created)- "Error : could not retrieve partner SFO information" During initial HA config
- PSU sensor show NOT_PRESENT
- Can I upgrade motherboard revision?
- Is ADP limited to the internal disk on the FAS2720?
- AFF-A800 System had amber LED due to BIOS MRC MEMORY WARNING on Memory DIMM
- DS4246 Shelf loses paths to disk causing MDP
- AFF-A800 e0a/e0b port down
- Node panics due to Flash Cache failure
- Aggregate Space Full The aggregate is 90.00 percent full
- DS460C shelf show wrong ID
- The disk shelf firmware is reported to be outdated after ONTAP upgrade
- NoPathToNSMA_Alert or NSMB with correct cabling
- e0M port is degraded due to link_flapping
- DS460C Shelf midplane serial number is the same as shelf chassis
- Cannot mount NFS and error code 7208 seen in "check-access" command