Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-647241: X50132A NIC fails to restore RDMA sessions after transient network disruptionTue, 24 Mar 2026
- CFLOADER-1658: NSM100B or NSM140 module fails to install boot image from its partnerSun, 22 Mar 2026
- CONTAP-650421: NSM100, NSM100B, NSM140: Disk shelf module firmware 0406 enhancementsSun, 22 Mar 2026
- CONTAP-624037: The node rebooted unexpectedly with page faultFri, 20 Mar 2026
- CONTAP-661911: 2p, 40G/100G/200G/400G Ethernet Controller CX7 card (PN X50131B) in slot 8 must be in one of these slots: 10,11,2,3,6,9.Wed, 18 Mar 2026
- CONTAP-664860: 4p, 10G/25G Ethernet Controller CX7 card (PN X50133A) in slot <n> is not supported on model AFX-1KWed, 18 Mar 2026
- CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUALTue, 17 Mar 2026
- CONTAP-159635: Unable to configure SP IP with IPv6 with prefix length of 120Fri, 13 Mar 2026
- CHW-3644: AFF-C800 MDP during partner node reseatWed, 11 Mar 2026
- CONTAP-526508: Mismatch of IPv6 details in ONTAP and BMC when DHCPv6 is enabledTue, 10 Mar 2026
- CONTAP-474577: Intermittent RDMA connection issue observed with NVIDIA SN2100 switchesMon, 09 Mar 2026
- CONTAP-637448: FAS2820 prints debug messages to consoleWed, 04 Mar 2026
- CHW-143: AFF and FAS systems fail to boot due to system faultTue, 03 Mar 2026
- CFBMC-7214: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- CONTAP-568479: Ethernet switch health monitor generating alerts despite monitoring being disabledMon, 23 Feb 2026
- CONTAP-645672: NA52 FW release for S1653 model drivesMon, 23 Feb 2026
- CONTAP-644117: NA51 FW for KCM7 drivesFri, 20 Feb 2026
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systemsThu, 19 Feb 2026
- CFBMC-8626: PECI Crashdump format change from 2.0.5 to 2.0.5bThu, 19 Feb 2026
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutesWed, 25 Mar 2026
- CONTAP-647241: X50132A NIC fails to restore RDMA sessions after transient network disruptionWed, 25 Mar 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownWed, 25 Mar 2026
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12 and laterWed, 25 Mar 2026
- CHW-2456: Fan fails with error message on AFF A250 or FAS500f systemsTue, 24 Mar 2026
- CHW-14: IOM12 storage module might report intermittent ACP hardware failuresTue, 24 Mar 2026
- CHW-101: Ethernet ports e0a or e0b exhibit intermittent link flapping on some storage systems in switchless 2-node clustersTue, 24 Mar 2026
- CHW-271: AFF800 Baseboard Management Controller shutdown for battery no charge issueTue, 24 Mar 2026
- CHW-1069: Intermittent takeoverByPartnerDisabled warnings and unsynchronized logs observed on FAS9000/A700 system.Tue, 24 Mar 2026
- CHW-452: FAS2750 no console after unexpected rebootTue, 24 Mar 2026
- CHW-489: Tracking: A400/FAS8300(CHASSIS OVER TEMPERATURE) ERROR warningsTue, 24 Mar 2026
- CHW-934: AFF A400 does not detect partner causing failoverTue, 24 Mar 2026
- CHW-1015: Uncorrectable Machine Check Error at CPUx. Seen on FAS500F/AFF A250/AFF C250Tue, 24 Mar 2026
- CHW-1659: Multiple drives go missing on partner node when motherboard is removedTue, 24 Mar 2026
- CHW-1792: Single node in FAS8200 HA pair reports power lossTue, 24 Mar 2026
- CHW-1943: High CPU execution time led to high lookup, rename and Write latencyot yet available.Tue, 24 Mar 2026
- CFLOADER-1658: NSM100B or NSM140 module fails to install boot image from its partnerTue, 24 Mar 2026
- CFLOADER-1065: Additional support for FW update of TPM chipTue, 24 Mar 2026
- CFLOADER-1232: BMC version displayed from LOADER is incorrect on AFF A320Tue, 24 Mar 2026
- CFLOADER-890: The status of the last LED in the list cannot be set in LOADERTue, 24 Mar 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
Recently updated
(date updated)- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutes
- CONTAP-647241: X50132A NIC fails to restore RDMA sessions after transient network disruption
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12 and later
- CHW-2456: Fan fails with error message on AFF A250 or FAS500f systems
- CHW-14: IOM12 storage module might report intermittent ACP hardware failures
- CHW-101: Ethernet ports e0a or e0b exhibit intermittent link flapping on some storage systems in switchless 2-node clusters
- CHW-271: AFF800 Baseboard Management Controller shutdown for battery no charge issue
- CHW-1069: Intermittent takeoverByPartnerDisabled warnings and unsynchronized logs observed on FAS9000/A700 system.
- CHW-452: FAS2750 no console after unexpected reboot
- CHW-489: Tracking: A400/FAS8300(CHASSIS OVER TEMPERATURE) ERROR warnings
- CHW-934: AFF A400 does not detect partner causing failover
- CHW-1015: Uncorrectable Machine Check Error at CPUx. Seen on FAS500F/AFF A250/AFF C250
- CHW-1659: Multiple drives go missing on partner node when motherboard is removed
- CHW-1792: Single node in FAS8200 HA pair reports power loss
Recently added
(date created)- CONTAP-647241: X50132A NIC fails to restore RDMA sessions after transient network disruption
- CFLOADER-1658: NSM100B or NSM140 module fails to install boot image from its partner
- CONTAP-650421: NSM100, NSM100B, NSM140: Disk shelf module firmware 0406 enhancements
- CONTAP-624037: The node rebooted unexpectedly with page fault
- CONTAP-661911: 2p, 40G/100G/200G/400G Ethernet Controller CX7 card (PN X50131B) in slot 8 must be in one of these slots: 10,11,2,3,6,9.
- CONTAP-664860: 4p, 10G/25G Ethernet Controller CX7 card (PN X50133A) in slot <n> is not supported on model AFX-1K
- CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUAL
- CONTAP-159635: Unable to configure SP IP with IPv6 with prefix length of 120
- CHW-3644: AFF-C800 MDP during partner node reseat
- CONTAP-526508: Mismatch of IPv6 details in ONTAP and BMC when DHCPv6 is enabled
- CONTAP-474577: Intermittent RDMA connection issue observed with NVIDIA SN2100 switches
- CONTAP-637448: FAS2820 prints debug messages to console
- CHW-143: AFF and FAS systems fail to boot due to system fault
- CFBMC-7214: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"
