Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 21 Nov 2025
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))Fri, 21 Nov 2025
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4Thu, 20 Nov 2025
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutesTue, 18 Nov 2025
- CONTAP-535254: Enhancements for BMC firmware version 19.3Mon, 17 Nov 2025
- CHW-3510: Bug public information is not yet available.Tue, 11 Nov 2025
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeMon, 10 Nov 2025
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancementsFri, 07 Nov 2025
- CHW-3476: ONTAP cluster node reboots unexpectedlyThu, 06 Nov 2025
- CONTAP-563485: Installing Ethernet switch health monitor configuration file fails to verify signatureMon, 03 Nov 2025
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSat, 01 Nov 2025
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILEDWed, 29 Oct 2025
- CFDISK-1438: High latency on X375_TTCRE04TA07 drives on NA03 firmwareTue, 28 Oct 2025
- CFSHELF-3473: ONTAP reports that a drawer of a DS460C is OPEN when the drawer is not actually openWed, 22 Oct 2025
- CONTAP-511355: IOM12 module firmware 04.10 enhancementsWed, 22 Oct 2025
- CONTAP-511345: IOM12B module firmware 02.10 enhancementsWed, 22 Oct 2025
- CONTAP-494966: IOM12G module firmware 02.10 enhancementsWed, 22 Oct 2025
- CONTAP-511360: IOM12C module firmware 01.11 enhancementsWed, 22 Oct 2025
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drivesWed, 22 Oct 2025
- CFDISK-1429: NA51 and NA52 FW release for the S173A drivesThu, 16 Oct 2025
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutesSat, 22 Nov 2025
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12Sat, 22 Nov 2025
- CFBMC-2571: ONTAP cluster node reboots unexpectedly in BMC 15.12Sat, 22 Nov 2025
- CFDISK-1409: NA52 FW release for WCOF model drivesSat, 22 Nov 2025
- CONTAP-285967: NA03 firmware release for the *SEVNE model drivesSat, 22 Nov 2025
- CONTAP-383357: BMC 13.12 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsSat, 22 Nov 2025
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSat, 22 Nov 2025
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+Sat, 22 Nov 2025
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive modelsSat, 22 Nov 2025
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systemsSat, 22 Nov 2025
- CFDISK-1429: NA51 and NA52 FW release for the S173A drivesFri, 21 Nov 2025
- CONTAP-563485: Installing Ethernet switch health monitor configuration file fails to verify signatureFri, 21 Nov 2025
- CFSHELF-3473: ONTAP reports that a drawer of a DS460C is OPEN when the drawer is not actually openFri, 21 Nov 2025
- CONTAP-490067: env_mgr: monitor.ioCard.degraded:alert: IO card is degraded: (...) Temp is not readableFri, 21 Nov 2025
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 21 Nov 2025
- CONTAP-333937: Enhancements for BMC firmware version 16.6Fri, 21 Nov 2025
- CONTAP-333935: BMC 17.3 includes enhancements for FAS2820 systemsFri, 21 Nov 2025
- CONTAP-271514: Enhancements for BMC firmware version 11.11Fri, 21 Nov 2025
- CONTAP-504896: Enhancements for BMC firmware version 18.4P1Fri, 21 Nov 2025
- CONTAP-474887: Enhancements for BMC firmware version 18.4Fri, 21 Nov 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CONTAP-432426: Enhancements for BIOS 20.4.1 and LOADER 8.4.4
Recently updated
(date updated)- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutes
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12
- CFBMC-2571: ONTAP cluster node reboots unexpectedly in BMC 15.12
- CFDISK-1409: NA52 FW release for WCOF model drives
- CONTAP-285967: NA03 firmware release for the *SEVNE model drives
- CONTAP-383357: BMC 13.12 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUx
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive models
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CFDISK-1429: NA51 and NA52 FW release for the S173A drives
- CONTAP-563485: Installing Ethernet switch health monitor configuration file fails to verify signature
- CFSHELF-3473: ONTAP reports that a drawer of a DS460C is OPEN when the drawer is not actually open
- CONTAP-490067: env_mgr: monitor.ioCard.degraded:alert: IO card is degraded: (...) Temp is not readable
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70
Recently added
(date created)- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutes
- CONTAP-535254: Enhancements for BMC firmware version 19.3
- CHW-3510: Bug public information is not yet available.
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgrade
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancements
- CHW-3476: ONTAP cluster node reboots unexpectedly
- CONTAP-563485: Installing Ethernet switch health monitor configuration file fails to verify signature
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUx
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILED
- CFDISK-1438: High latency on X375_TTCRE04TA07 drives on NA03 firmware
- CFSHELF-3473: ONTAP reports that a drawer of a DS460C is OPEN when the drawer is not actually open
- CONTAP-511355: IOM12 module firmware 04.10 enhancements
