Ontap Hardware Issues
Ontap Hardware Issues
Featured
Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
Highest rated
(rating)- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drives
- CONTAP-325989: FAS2820: Enhancements for BIOS 19.5.1 and LOADER 8.4.0
- CONTAP-326042: Enhancements for BIOS 20.3.1 and LOADER 8.4.0
- CFBMC-2631: BMC 15.x reboots due to a "low memory" condition
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reported
- CFBMC-2368: BMC 15.X PSU power information should be in watts
- CFDISK-937: Reliability improvements in new SEBPE* NA01 drive firmware
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume found
Recently updated
(date updated)- CONTAP-395406: IOM12B module firmware 02.00 enhancements
- CONTAP-394619: IOM12G module firmware 02.00 enhancements
- CONTAP-395397: IOM12 module firmware 04.00 enhancements
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-373765: Ethernet switch health monitoring reports an unknown serial number and log collection is stuck
- CFBRIDGE-414: Both NSM encountering the watchdog reset caused the loss of access to shelf X
- CFBMC-4623: BMC update from BMC CLI might be interrupted by password prompts
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failure
- CONTAP-224800: Attention LED is illuminated with no system faults present
- CHW-1882: System reports "chassis over temperature" with HIC Temp sensor unreadable (na)
- CONTAP-119131: False-positive switch fan and power alerts when SNMP failures occur
- CONTAP-436753: False SharedandDedicatedSwitchtoShelf_Alert
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume found
- CONTAP-333935: BMC 17.3 includes enhancements for FAS2820 systems
Recently added
(date created)- CFBRIDGE-414: Both NSM encountering the watchdog reset caused the loss of access to shelf X
- CONTAP-436753: False SharedandDedicatedSwitchtoShelf_Alert
- CONTAP-411595: HW Diagnostics "Quad Port 25GbE Ethernet ConnectX-7 VPI: FAILED"
- CONTAP-435955: Reliability improvement in new *WCOFB* drive firmware
- CONTAP-431763: False-positive CSHM "SwitchIfDead_Alert" reported on unused interfaces
- CHW-3024: SP 10.9P2 Heartbeat missed caused C800 to reboot
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+
- CFDISK-1276: A70 lost access to NVME disk due to PCIe link initialization error
- CONTAP-395406: IOM12B module firmware 02.00 enhancements
- CONTAP-394619: IOM12G module firmware 02.00 enhancements
- CONTAP-395397: IOM12 module firmware 04.00 enhancements
- CONTAP-359617: Reliability improvements in new SEBPE* NA01 drive firmware
- CONTAP-424987: Disk sanitization not showing 100% of completion during the process in ONTAP 9.13.1
- CHW-2356: Uncorrectable Machine Check Error at CPUX. SPR_UBOX Error seen on a A70 setup
- CONTAP-377268: Feature Request: NMI due to PCI switch heart beat loss (0x01) message should point to physical location
