Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CFBMC-5907: BMC Port Fluctuations Post-Upgrade to Version 10.9+ Causes Flapping of Wrench PortWed, 18 Dec 2024
- CFDISK-995: Reliability improvements in new Seagate Evans BP NE01 drive firmwareMon, 16 Dec 2024
- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drivesThu, 12 Dec 2024
- CFDISK-1178: NE03 DFW for WD Aries-HE8Thu, 12 Dec 2024
- CFBMC-4812: BMC firmware can be updated from the BMC CLI with the .zip firmware fileWed, 11 Dec 2024
- CONTAP-324747: A800 reports user initiated takeover when the user did not initiate a takeoverMon, 09 Dec 2024
- CONTAP-343454: Failure to reserve partner disks during unplanned takeover can cause controller disrupitonMon, 09 Dec 2024
- CONTAP-337902: BMC 1.95 includes enhancements for AFF A700s systemsMon, 09 Dec 2024
- CONTAP-338515: SP 4.11P2 includes enhancements for AFF A700 and FAS9000 systemsMon, 09 Dec 2024
- CONTAP-333937: Enhancements for BMC firmware version 16.6Fri, 06 Dec 2024
- CONTAP-344245: Ethernet Switch Log Collection cannot be enabled for BES-53248 switchesTue, 03 Dec 2024
- CONTAP-355735: "Failed to discover SNMPv3 engine ID of remote SNMP agent" in one side of a MCC IPMon, 02 Dec 2024
- CFBMC-4289: Unable to access the BMC during upgrade to 15.11Thu, 28 Nov 2024
- CHW-2871: ONTAP cluster node reboots unexpectedlyWed, 27 Nov 2024
- CHW-14: IOM12 storage module might report intermittent ACP hardware failuresTue, 26 Nov 2024
- CFBMC-4617: BMC firmware 16.6 can be updated from any older BMC versionSat, 23 Nov 2024
- CHW-2550: FAS9000 has WDR during hot flash cache replacementFri, 22 Nov 2024
- CONTAP-348151: One path to NVMe drive is missing after being inserted into a controller's drive bayFri, 22 Nov 2024
- CFDISK-1104: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Fri, 22 Nov 2024
- CHW-1612: "nvmem.battery.currentHiWarn" warning and auto-recovered to normalMon, 18 Nov 2024
- CONTAP-300963: BMC 13.11 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsWed, 18 Dec 2024
- CONTAP-323624: ERR: Servprocd::CLI: bezel_led_get_imp: sp_bezel_led_iterator::bezel_led_get called error message when executing bezel-led- mgwdWed, 18 Dec 2024
- CHW-2395: A800 reboots unexpectedly with error unrecoverable error on internal PCIe switchWed, 18 Dec 2024
- CFBMC-5907: BMC Port Fluctuations Post-Upgrade to Version 10.9+ Causes Flapping of Wrench PortWed, 18 Dec 2024
- CFBMC-3955: Undertemperature warnings after BMC firmware upgradeWed, 18 Dec 2024
- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drivesTue, 17 Dec 2024
- CONTAP-338515: SP 4.11P2 includes enhancements for AFF A700 and FAS9000 systemsTue, 17 Dec 2024
- CONTAP-355735: "Failed to discover SNMPv3 engine ID of remote SNMP agent" in one side of a MCC IPTue, 17 Dec 2024
- CONTAP-348151: One path to NVMe drive is missing after being inserted into a controller's drive bayTue, 17 Dec 2024
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume foundTue, 17 Dec 2024
- CONTAP-163300: SwitchReboot_Alert not clearedTue, 17 Dec 2024
- CONTAP-249770: NVIDIA SN2100 switches shown as "unsupported"Tue, 17 Dec 2024
- CONTAP-250835: X91440A NIC fails after a firmware update in ONTAP 9.13.1Tue, 17 Dec 2024
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03Tue, 17 Dec 2024
- CONTAP-229912: debug seqid show does not work with domain user using ZAPI to CLI commandTue, 17 Dec 2024
- CONTAP-207251: ClusterSwitchConnectivity_Alert incorrectly triggered when cluster switch name differs from CDP/LLDPTue, 17 Dec 2024
- CONTAP-205642: FAS2820 RDMA Interconnect is down with all links up and failover not possibleTue, 17 Dec 2024
- CONTAP-187143: Interconnect ports e0a/e0b down on AFF-A400Tue, 17 Dec 2024
- CONTAP-50714: Storage systems experience an "invalid partner module" system disruptionTue, 17 Dec 2024
- CHW-2504: FAS8200 repeatidly reports 'CHASSIS POWER SUPPLY DEGRADED' even after PSU replacementTue, 17 Dec 2024
Highest rated
(rating)- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CFDISK-450: X357_TPM4V3T8AME NA51 and X356_TPM4V3T8AME NA01 fail upon initialization
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CONTAP-293836: Enhancements for BIOS 20.2.2 and LOADER 8.3.0
- CONTAP-249562: Switch log collection stops with “switch password error” in FIPS system
- CHW-452: FAS2750 no console after unexpected reboot
- CONTAP-307710: ClusterSwitchConnectivity_Alert is generated when using only IPv6 addresses
- CHW-1943: High CPU execution time led to high lookup, rename and Write latencyot yet available.
- CHW-1684: Chassis power supply 1 is degraded: PSU1 PIN is Warning Low (14 W) in FAS8300
- CHW-2102: False SharedandDedicatedSwitchtoShelf_Alert
- CFBMC-2191: AFF A900, FAS9500: Communication failures with multiple sensors results in environmental shutdown
- CFBMC-2655: AFF-A900 and FAS9500 systems might report sp.heartbeat.stopped:error and reboot BMC to recover it
Recently updated
(date updated)- CONTAP-300963: BMC 13.11 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-323624: ERR: Servprocd::CLI: bezel_led_get_imp: sp_bezel_led_iterator::bezel_led_get called error message when executing bezel-led- mgwd
- CHW-2395: A800 reboots unexpectedly with error unrecoverable error on internal PCIe switch
- CFBMC-5907: BMC Port Fluctuations Post-Upgrade to Version 10.9+ Causes Flapping of Wrench Port
- CFBMC-3955: Undertemperature warnings after BMC firmware upgrade
- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drives
- CONTAP-338515: SP 4.11P2 includes enhancements for AFF A700 and FAS9000 systems
- CONTAP-355735: "Failed to discover SNMPv3 engine ID of remote SNMP agent" in one side of a MCC IP
- CONTAP-348151: One path to NVMe drive is missing after being inserted into a controller's drive bay
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume found
- CONTAP-163300: SwitchReboot_Alert not cleared
- CONTAP-249770: NVIDIA SN2100 switches shown as "unsupported"
- CONTAP-250835: X91440A NIC fails after a firmware update in ONTAP 9.13.1
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03
- CONTAP-229912: debug seqid show does not work with domain user using ZAPI to CLI command
Recently added
(date created)- CFBMC-5907: BMC Port Fluctuations Post-Upgrade to Version 10.9+ Causes Flapping of Wrench Port
- CFDISK-995: Reliability improvements in new Seagate Evans BP NE01 drive firmware
- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drives
- CFDISK-1178: NE03 DFW for WD Aries-HE8
- CFBMC-4812: BMC firmware can be updated from the BMC CLI with the .zip firmware file
- CONTAP-324747: A800 reports user initiated takeover when the user did not initiate a takeover
- CONTAP-343454: Failure to reserve partner disks during unplanned takeover can cause controller disrupiton
- CONTAP-337902: BMC 1.95 includes enhancements for AFF A700s systems
- CONTAP-338515: SP 4.11P2 includes enhancements for AFF A700 and FAS9000 systems
- CONTAP-333937: Enhancements for BMC firmware version 16.6
- CONTAP-344245: Ethernet Switch Log Collection cannot be enabled for BES-53248 switches
- CONTAP-355735: "Failed to discover SNMPv3 engine ID of remote SNMP agent" in one side of a MCC IP
- CFBMC-4289: Unable to access the BMC during upgrade to 15.11
- CHW-2871: ONTAP cluster node reboots unexpectedly
- CHW-14: IOM12 storage module might report intermittent ACP hardware failures