Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycleThu, 10 Sep 2026
- CONTAP-792617: NA72 Firmware for BM1743 drivesThu, 10 Sep 2026
- CONTAP-777838: ONTAP node disruption after BSD wired memory grows with fix for CONTAP-520139Mon, 07 Sep 2026
- CFDISK-782: Disk drive model number does not exist on NSS or HWUFri, 04 Sep 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 03 Sep 2026
- CONTAP-786021: FAS2820 boot_diags Scan System shows false FAN FAILED on Node2 (PCM-B)Wed, 02 Sep 2026
- CONTAP-781318: NA53 firmware for *WBORA* NVMe drivesWed, 26 Aug 2026
- CHW-3903: Node shuts down after twenty minutes following a battery learning cycleTue, 25 Aug 2026
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgradeFri, 21 Aug 2026
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failureTue, 18 Aug 2026
- CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4Mon, 17 Aug 2026
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"Mon, 17 Aug 2026
- CHW-1420: AFF A250 PSU1/PSU2 errors on one nodeMon, 17 Aug 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesMon, 03 Aug 2026
- CONTAP-760528: NA57 FW for S173A model drivesMon, 03 Aug 2026
- CONTAP-760531: NA52 and NA72 FW for S1743 model drivesMon, 03 Aug 2026
- CONTAP-758631: NA72 FW for S173A model drivesFri, 31 Jul 2026
- CONTAP-743078: ANDU Ethernet switch support check incorrectly flags RCF versions 1.11 and 1.12 for Broadcom, CiscoWed, 29 Jul 2026
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restartWed, 22 Jul 2026
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" eventsThu, 16 Jul 2026
- CHW-3442: Node stuck in boot loop while doing cluster update.to 9.15.1P12 ( NVRAM upgraded to 1.1.3. + MCU revision 1.6)Fri, 11 Sep 2026
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 11 Sep 2026
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drivesFri, 11 Sep 2026
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12Fri, 11 Sep 2026
- CFBIOS-1937: AFF A900, ASA A900 or FAS9500 with BMC 16.4 or earlier and BIOS 18.15 fails to bootFri, 11 Sep 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 11 Sep 2026
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"Fri, 11 Sep 2026
- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycleThu, 10 Sep 2026
- CONTAP-792617: NA72 Firmware for BM1743 drivesThu, 10 Sep 2026
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predictedThu, 10 Sep 2026
- CONTAP-777838: ONTAP node disruption after BSD wired memory grows with fix for CONTAP-520139Thu, 10 Sep 2026
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reportedThu, 10 Sep 2026
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycleThu, 10 Sep 2026
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgradeWed, 09 Sep 2026
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"Wed, 09 Sep 2026
- CONTAP-601496: IOM12C module firmware 01.12 enhancementsWed, 09 Sep 2026
- CONTAP-608518: IOM12 module firmware 04.12 enhancementsWed, 09 Sep 2026
- CONTAP-612375: IOM12B module firmware 02.12 enhancements and bug fixesWed, 09 Sep 2026
- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system modelsWed, 09 Sep 2026
- CONTAP-705069: Enhancements for BMC firmware version 18.6Wed, 09 Sep 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFDISK-1211: NA51 FW release for S1743 model drives
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CONTAP-54813: Failed to assign disks. None of the disks belongs to either local or partner node
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
Recently updated
(date updated)- CHW-3442: Node stuck in boot loop while doing cluster update.to 9.15.1P12 ( NVRAM upgraded to 1.1.3. + MCU revision 1.6)
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drives
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CFBIOS-1937: AFF A900, ASA A900 or FAS9500 with BMC 16.4 or earlier and BIOS 18.15 fails to boot
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"
- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycle
- CONTAP-792617: NA72 Firmware for BM1743 drives
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predicted
- CONTAP-777838: ONTAP node disruption after BSD wired memory grows with fix for CONTAP-520139
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reported
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycle
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgrade
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"
Recently added
(date created)- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycle
- CONTAP-792617: NA72 Firmware for BM1743 drives
- CONTAP-777838: ONTAP node disruption after BSD wired memory grows with fix for CONTAP-520139
- CFDISK-782: Disk drive model number does not exist on NSS or HWU
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancements
- CONTAP-786021: FAS2820 boot_diags Scan System shows false FAN FAILED on Node2 (PCM-B)
- CONTAP-781318: NA53 firmware for *WBORA* NVMe drives
- CHW-3903: Node shuts down after twenty minutes following a battery learning cycle
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgrade
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failure
- CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"
- CHW-1420: AFF A250 PSU1/PSU2 errors on one node
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CONTAP-760528: NA57 FW for S173A model drives
