Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-110925: Remove management-network switches from client_deviceFri, 10 Oct 2025
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesMon, 06 Oct 2025
- CONTAP-557516: NA55 FW release for S164A model drivesMon, 06 Oct 2025
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDsThu, 02 Oct 2025
- CFDISK-812: NA56 FW release for X4020S173A* and X4032S173A* model drivesWed, 01 Oct 2025
- CFDISK-1409: NA52 FW release for WCOF model drivesTue, 30 Sep 2025
- CFBMC-6267: FAS2820 :Unable to access BMC via SSH after system restartMon, 29 Sep 2025
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-500472: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CFDISK-1270: Drives failing with failure reason "failed initialization due to error 5, sense code(b 9 4 0)."Fri, 26 Sep 2025
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12Thu, 25 Sep 2025
- CONTAP-551206: NA56 FW release for S1643 model drivesThu, 25 Sep 2025
- CONTAP-551200: NA52 FW release for SLBP model drivesThu, 25 Sep 2025
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive modelsThu, 25 Sep 2025
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping responseThu, 25 Sep 2025
- CHW-3171: NVRAM M2 temperature highWed, 24 Sep 2025
- CFDISK-1318: MS06 FW release for MZILT model drives.Mon, 22 Sep 2025
- CFDISK-816: MS07 FW release for MZILT model drives.Mon, 22 Sep 2025
- CFBMC-6597: Feature request: Use e0S port for HW-assisted takeover in certain systemsMon, 22 Sep 2025
- CHW-3171: NVRAM M2 temperature highSun, 12 Oct 2025
- CONTAP-425505: "Invalid input detected" seen in periodic/AutoSupport switch logs with Broadcom EFOS 3.14Sun, 12 Oct 2025
- CONTAP-508732: Invalid SNMP Requests to Broadcom Cluster Switches Impairs Monitoring and Creates AlertsSun, 12 Oct 2025
- CONTAP-517513: NSM100, NSM100B: Disk shelf module firmware 0402 enhancementsSun, 12 Oct 2025
- CONTAP-383357: BMC 13.12 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsSun, 12 Oct 2025
- CONTAP-383360: BMC 15.13 includes enhancements for AFF A250, AFF C250, ASA A250, ASA C250 and FAS500f systemsSun, 12 Oct 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverSun, 12 Oct 2025
- CONTAP-504896: Enhancements for BMC firmware version 18.4P1Sun, 12 Oct 2025
- CONTAP-502118: Enhancements for BMC firmware version 19.2P1Sun, 12 Oct 2025
- CONTAP-351412: NSM100, NSM100B: Disk shelf module firmware 04.00 enhancementsSun, 12 Oct 2025
- CONTAP-391113: NS224NSM16E and NSM8E enclosure management software version 01.40Sun, 12 Oct 2025
- CONTAP-394694: NSM16E and PSM3E enclosure management software version 01.60Sun, 12 Oct 2025
- CONTAP-496842: 0401 FW release for S5336 model drivesSun, 12 Oct 2025
- CONTAP-496846: 0402 FW release for S5430 model drivesSun, 12 Oct 2025
- CONTAP-496850: MS05 and NA06/NA56 firmware release for TPM5-based solid-state drivesSun, 12 Oct 2025
- CONTAP-474887: Enhancements for BMC firmware version 18.4Sun, 12 Oct 2025
- CONTAP-474838: Enhancements for BMC firmware version 19.2Sun, 12 Oct 2025
- CONTAP-465469: Enhancements for BMC firmware version 16.7Sun, 12 Oct 2025
- CONTAP-422222: BMC 11.12 includes enhancements for AFF A220, AFF A150, AFF C190, ASA A150, FAS2750 and FAS2720 systemsSun, 12 Oct 2025
- CONTAP-463367: BMC 10.10P1 includes enhancements for AFF A800, AFF C800, ASA A800 and ASA C800 systemsSun, 12 Oct 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CFLOADER-1232: BMC version displayed from LOADER is incorrect on AFF A320
- CONTAP-224800: Attention LED is illuminated with no system faults present
Recently updated
(date updated)- CHW-3171: NVRAM M2 temperature high
- CONTAP-425505: "Invalid input detected" seen in periodic/AutoSupport switch logs with Broadcom EFOS 3.14
- CONTAP-508732: Invalid SNMP Requests to Broadcom Cluster Switches Impairs Monitoring and Creates Alerts
- CONTAP-517513: NSM100, NSM100B: Disk shelf module firmware 0402 enhancements
- CONTAP-383357: BMC 13.12 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-383360: BMC 15.13 includes enhancements for AFF A250, AFF C250, ASA A250, ASA C250 and FAS500f systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-504896: Enhancements for BMC firmware version 18.4P1
- CONTAP-502118: Enhancements for BMC firmware version 19.2P1
- CONTAP-351412: NSM100, NSM100B: Disk shelf module firmware 04.00 enhancements
- CONTAP-391113: NS224NSM16E and NSM8E enclosure management software version 01.40
- CONTAP-394694: NSM16E and PSM3E enclosure management software version 01.60
- CONTAP-496842: 0401 FW release for S5336 model drives
- CONTAP-496846: 0402 FW release for S5430 model drives
- CONTAP-496850: MS05 and NA06/NA56 firmware release for TPM5-based solid-state drives
Recently added
(date created)- CONTAP-110925: Remove management-network switches from client_device
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CONTAP-557516: NA55 FW release for S164A model drives
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDs
- CFDISK-812: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CFDISK-1409: NA52 FW release for WCOF model drives
- CFBMC-6267: FAS2820 :Unable to access BMC via SSH after system restart
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" output
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" output
- CONTAP-500472: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" output
- CFDISK-1270: Drives failing with failure reason "failed initialization due to error 5, sense code(b 9 4 0)."
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12
- CONTAP-551206: NA56 FW release for S1643 model drives
- CONTAP-551200: NA52 FW release for SLBP model drives
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive models