Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CHW-143: AFF and FAS systems fail to boot due to system faultTue, 03 Mar 2026
- CFBMC-7214: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Fri, 27 Feb 2026
- CONTAP-568479: Ethernet switch health monitor generating alerts despite monitoring being disabledMon, 23 Feb 2026
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systemsThu, 19 Feb 2026
- CFBMC-8626: PECI Crashdump format change from 2.0.5 to 2.0.5bThu, 19 Feb 2026
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1Wed, 18 Feb 2026
- CHW-3322: Simultaneous L2 watchdog reset on both nodes in an HA pair on FAS90, FAS70, ASA A1K, ASA A90, ASA A70, AFF A1K, AFF A90, AFF A70, or AFF C80Tue, 17 Feb 2026
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drivesThu, 12 Feb 2026
- CHW-3626: ONTAP cluster node reboots unexpectedlyMon, 09 Feb 2026
- CHW-1596: Single disk missing on one Path AFF A250Thu, 05 Feb 2026
- CONTAP-627663: ONTAP cluster node reboots unexpectedlyThu, 05 Feb 2026
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and laterThu, 05 Feb 2026
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"Wed, 04 Feb 2026
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileWed, 04 Feb 2026
- CFBIOS-1219: Unable to install licenses from /cfcard/mfg_nlfWed, 04 Feb 2026
- CONTAP-554359: SwitchSSHAccess_Alert on BES-53248 after ONTAP upgrade to 9.16Wed, 28 Jan 2026
- CONTAP-622754: User other than "admin" not supported with Cisco NXOS 10.2(6)-10.5(4)M for CSHM log collection in ONTAP 9.16.1+Wed, 28 Jan 2026
- CHW-219: FAS2500: Quad Gigabit Ethernet Controller 82580 ports e0a, e0b, e0M, e0P missing or failedTue, 27 Jan 2026
- CONTAP-622468: NA05 FW release for TTCRE drivesTue, 27 Jan 2026
- CONTAP-375087: False Alert SPAutoUpgradeFailedMajorAlert during successful Service Processor automatic firmware updateTue, 10 Mar 2026
- CONTAP-622754: User other than "admin" not supported with Cisco NXOS 10.2(6)-10.5(4)M for CSHM log collection in ONTAP 9.16.1+Mon, 09 Mar 2026
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1Mon, 09 Mar 2026
- CHW-1245: System fails to boot with "ERROR: Platform verification failed. Autoboot will be disabled. "Sun, 08 Mar 2026
- CONTAP-617167: IOM12 module firmware 04.11 enhancementsSun, 08 Mar 2026
- CONTAP-613241: IOM12B module firmware 02.11 enhancements and bug fixesSun, 08 Mar 2026
- CONTAP-570771: Enhancements for BMC firmware version 16.8Sun, 08 Mar 2026
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key ManagerSun, 08 Mar 2026
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancementsSun, 08 Mar 2026
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSun, 08 Mar 2026
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILEDSun, 08 Mar 2026
- CONTAP-494966: IOM12G module firmware 02.10 enhancementsSun, 08 Mar 2026
- CONTAP-511360: IOM12C module firmware 01.11 enhancementsSun, 08 Mar 2026
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedSun, 08 Mar 2026
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSun, 08 Mar 2026
- CONTAP-551559: Enhancements for BIOS 16.12 and LOADER 8.6.1Sun, 08 Mar 2026
- CONTAP-551558: Enhancements for BIOS 14.9 and LOADER 8.6.1Sun, 08 Mar 2026
- CONTAP-551557: Enhancements for BIOS 13.18 and Loader 8.6.1Sun, 08 Mar 2026
- CONTAP-551556: Enhancements for BIOS 12.13 and LOADER 8.6.1Sun, 08 Mar 2026
- CONTAP-551555: Enhancements for BIOS 11.25 and LOADER 8.6.1Sun, 08 Mar 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
Recently updated
(date updated)- CONTAP-375087: False Alert SPAutoUpgradeFailedMajorAlert during successful Service Processor automatic firmware update
- CONTAP-622754: User other than "admin" not supported with Cisco NXOS 10.2(6)-10.5(4)M for CSHM log collection in ONTAP 9.16.1+
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1
- CHW-1245: System fails to boot with "ERROR: Platform verification failed. Autoboot will be disabled. "
- CONTAP-617167: IOM12 module firmware 04.11 enhancements
- CONTAP-613241: IOM12B module firmware 02.11 enhancements and bug fixes
- CONTAP-570771: Enhancements for BMC firmware version 16.8
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key Manager
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancements
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUx
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILED
- CONTAP-494966: IOM12G module firmware 02.10 enhancements
- CONTAP-511360: IOM12C module firmware 01.11 enhancements
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" output
Recently added
(date created)- CHW-143: AFF and FAS systems fail to boot due to system fault
- CFBMC-7214: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"
- CONTAP-568479: Ethernet switch health monitor generating alerts despite monitoring being disabled
- CONTAP-613546: nv.partner.size.mismatch event report and takeover disabled during ONTAP upgrade on certain ASA r2 systems
- CFBMC-8626: PECI Crashdump format change from 2.0.5 to 2.0.5b
- CONTAP-640166: Enhancements for BMC firmware version 18.5P1
- CHW-3322: Simultaneous L2 watchdog reset on both nodes in an HA pair on FAS90, FAS70, ASA A1K, ASA A90, ASA A70, AFF A1K, AFF A90, AFF A70, or AFF C80
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drives
- CHW-3626: ONTAP cluster node reboots unexpectedly
- CHW-1596: Single disk missing on one Path AFF A250
- CONTAP-627663: ONTAP cluster node reboots unexpectedly
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and later
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
