Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CHW-3545: System continuously rebooting due to T6 fatal errorThu, 18 Dec 2025
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk errorWed, 17 Dec 2025
- CFBMC-8389: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileTue, 16 Dec 2025
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key ManagerFri, 12 Dec 2025
- CONTAP-599738: NA51 and NA52 FW release for the S173A drivesThu, 11 Dec 2025
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Thu, 11 Dec 2025
- CFBMC-8357: BMC "bmc diag" and "ethtool" displays "Cannot get wake-on-lan settings: Operation not permitted" errorTue, 09 Dec 2025
- CONTAP-597858: Creating or deleting cluster-management LIF doesn't sync with BMC immediatelyTue, 09 Dec 2025
- CFBMC-7586: Incorrect reporting of fan FRU state after fan removal and reinsertionTue, 09 Dec 2025
- CONTAP-331026: ONTAP node reboots unexpectedly Msg execution failed during replay, vol=vol_CIFS01, msg=0xfffff700a55ca4e0, type=WAFL_SPINNP_WRITE, errno=483, replay_idx=2691, coalesced=0 coalesced_cnt=14 in SK process ReplayThr_00Mon, 08 Dec 2025
- CHW-3548: ONTAP cluster node reboots unexpectedlyFri, 05 Dec 2025
- CONTAP-594095: NA52 FW release for WCOF model drivesTue, 02 Dec 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorFri, 28 Nov 2025
- CFBMC-8277: Node reboot because of BMC heartbeat missedThu, 27 Nov 2025
- CFLOADER-3: LOADER 8.1: USE_SECONDARY bootarg cannot be changedSat, 22 Nov 2025
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 21 Nov 2025
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))Fri, 21 Nov 2025
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4Thu, 20 Nov 2025
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutesTue, 18 Nov 2025
- CONTAP-535254: Enhancements for BMC firmware version 19.3Mon, 17 Nov 2025
- CFNVRAM-45: Weekly alert NVRAM12 destage failure predictedSun, 21 Dec 2025
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalSun, 21 Dec 2025
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedSun, 21 Dec 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverSun, 21 Dec 2025
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeSun, 21 Dec 2025
- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailedSat, 20 Dec 2025
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoverySat, 20 Dec 2025
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11Sat, 20 Dec 2025
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDsSat, 20 Dec 2025
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureSat, 20 Dec 2025
- CONTAP-264309: NA51 firmware for S173A* disk drivesSat, 20 Dec 2025
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drivesSat, 20 Dec 2025
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareSat, 20 Dec 2025
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmwareSat, 20 Dec 2025
- CONTAP-288191: NA53 firmware release for the *TCM5V model drivesSat, 20 Dec 2025
- CONTAP-511345: IOM12B module firmware 02.10 enhancementsSat, 20 Dec 2025
- CONTAP-511360: IOM12C module firmware 01.11 enhancementsSat, 20 Dec 2025
- CONTAP-599738: NA51 and NA52 FW release for the S173A drivesSat, 20 Dec 2025
- CFNVRAM-39: NAND status failed on FW 1.4.3Sat, 20 Dec 2025
- CFDISK-694: Drives might fail with medium errorsSat, 20 Dec 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CFDISK-1409: NA52 FW release for WCOF model drives
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
Recently updated
(date updated)- CFNVRAM-45: Weekly alert NVRAM12 destage failure predicted
- CHW-3052: System shuts down because the NVMEM battery capacity is below normal
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CONTAP-442238: Wrong mailbox drives used after takeover
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgrade
- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDs
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failure
- CONTAP-264309: NA51 firmware for S173A* disk drives
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drives
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmware
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmware
- CONTAP-288191: NA53 firmware release for the *TCM5V model drives
Recently added
(date created)- CHW-3545: System continuously rebooting due to T6 fatal error
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk error
- CFBMC-8389: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key Manager
- CONTAP-599738: NA51 and NA52 FW release for the S173A drives
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55
- CFBMC-8357: BMC "bmc diag" and "ethtool" displays "Cannot get wake-on-lan settings: Operation not permitted" error
- CONTAP-597858: Creating or deleting cluster-management LIF doesn't sync with BMC immediately
- CFBMC-7586: Incorrect reporting of fan FRU state after fan removal and reinsertion
- CONTAP-331026: ONTAP node reboots unexpectedly Msg execution failed during replay, vol=vol_CIFS01, msg=0xfffff700a55ca4e0, type=WAFL_SPINNP_WRITE, errno=483, replay_idx=2691, coalesced=0 coalesced_cnt=14 in SK process ReplayThr_00
- CHW-3548: ONTAP cluster node reboots unexpectedly
- CONTAP-594095: NA52 FW release for WCOF model drives
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_error
- CFBMC-8277: Node reboot because of BMC heartbeat missed
- CFLOADER-3: LOADER 8.1: USE_SECONDARY bootarg cannot be changed
