Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-666892: CSHM log collection fails with Broadcom BES-53248 switches running EFOS 3.14.1.1Thu, 01 Oct 2026
- CHW-316: AFF A800 FCPr UMCE panic PCIe device due to motherboard onboard switchMon, 28 Sep 2026
- CFBMC-10041: REST API Call return chassis over-temperature warningSun, 27 Sep 2026
- CONTAP-495029: HA personality mismatch check does not cover all platform typesWed, 23 Sep 2026
- CONTAP-799924: Giveback failed, repeatedly triggers NFO after WAFL/RAID HA RDMA QP reject code 38 during ANDUTue, 22 Sep 2026
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switchesFri, 18 Sep 2026
- CFDIAGS-40: HW diagnostics fails to initialize X60132A card with FW version 28.49.1014Fri, 18 Sep 2026
- CONTAP-732488: Soft lockup in ib_cm threads due to cm.state_lock held during synchronous RDMA Address Handle creationThu, 17 Sep 2026
- CHW-3939: EFI Internal boot failedWed, 16 Sep 2026
- CONTAP-312718: ONTAP cluster node reboots unexpectedlyTue, 15 Sep 2026
- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycleThu, 10 Sep 2026
- CONTAP-792617: NA72 Firmware for S1743 drivesThu, 10 Sep 2026
- CONTAP-768040: ANDU Ethernet switch support check incorrectly flags RCF version 1.14 for Cisco N9K-C9336C-FX2Wed, 09 Sep 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyMon, 07 Sep 2026
- CFDISK-782: Disk drive model number does not exist on NSS or HWUFri, 04 Sep 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 03 Sep 2026
- CONTAP-786021: FAS2820 boot_diags Scan System shows false FAN FAILED on Node2 (PCM-B)Wed, 02 Sep 2026
- CONTAP-781318: NA53 firmware for *WBORA* NVMe drivesWed, 26 Aug 2026
- CHW-3903: Node shuts down after twenty minutes following a battery learning cycleTue, 25 Aug 2026
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgradeFri, 21 Aug 2026
- CONTAP-312718: ONTAP cluster node reboots unexpectedlyThu, 01 Oct 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyThu, 01 Oct 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 01 Oct 2026
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgradeThu, 01 Oct 2026
- CONTAP-638139: NSM100, NSM100B, NSM140: Disk shelf module firmware 0410 enhancementsThu, 01 Oct 2026
- CONTAP-727384: Check-takeover retains an old status from before nodes renameThu, 01 Oct 2026
- CONTAP-601496: IOM12C module firmware 01.12 enhancementsThu, 01 Oct 2026
- CONTAP-608518: IOM12 module firmware 04.12 enhancementsThu, 01 Oct 2026
- CONTAP-612375: IOM12B module firmware 02.12 enhancements and bug fixesThu, 01 Oct 2026
- CONTAP-628111: NSM16E and PSM3E enclosure management software version 01.70Thu, 01 Oct 2026
- CONTAP-705077: Enhancement for BMC firmware version 19.4Thu, 01 Oct 2026
- CONTAP-701383: Enhancements for BIOS 13.19 and Loader 8.7.1Thu, 01 Oct 2026
- CONTAP-701380: Enhancements for BIOS 16.13 and LOADER 8.7.1Thu, 01 Oct 2026
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsThu, 01 Oct 2026
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systemsThu, 01 Oct 2026
- CONTAP-696925: NA51 FW release for the S173A drivesThu, 01 Oct 2026
- CONTAP-696922: NA52 FW release for the S173A drivesThu, 01 Oct 2026
- CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUALThu, 01 Oct 2026
- CONTAP-645672: NA52 FW release for S1653 model drivesThu, 01 Oct 2026
- CONTAP-644117: NA51 FW for KCM7 drivesThu, 01 Oct 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-54813: Failed to assign disks. None of the disks belongs to either local or partner node
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFBMC-7620: BMC reboots with "Mem_Size_Reboot" alert due to memory exhaustion
Recently updated
(date updated)- CONTAP-312718: ONTAP cluster node reboots unexpectedly
- CONTAP-777838: ONTAP cluster node reboots unexpectedly
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancements
- CONTAP-697831: RDMA connection down during ONTAP upgrade or downgrade
- CONTAP-638139: NSM100, NSM100B, NSM140: Disk shelf module firmware 0410 enhancements
- CONTAP-727384: Check-takeover retains an old status from before nodes rename
- CONTAP-601496: IOM12C module firmware 01.12 enhancements
- CONTAP-608518: IOM12 module firmware 04.12 enhancements
- CONTAP-612375: IOM12B module firmware 02.12 enhancements and bug fixes
- CONTAP-628111: NSM16E and PSM3E enclosure management software version 01.70
- CONTAP-705077: Enhancement for BMC firmware version 19.4
- CONTAP-701383: Enhancements for BIOS 13.19 and Loader 8.7.1
- CONTAP-701380: Enhancements for BIOS 16.13 and LOADER 8.7.1
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systems
Recently added
(date created)- CONTAP-666892: CSHM log collection fails with Broadcom BES-53248 switches running EFOS 3.14.1.1
- CHW-316: AFF A800 FCPr UMCE panic PCIe device due to motherboard onboard switch
- CFBMC-10041: REST API Call return chassis over-temperature warning
- CONTAP-495029: HA personality mismatch check does not cover all platform types
- CONTAP-799924: Giveback failed, repeatedly triggers NFO after WAFL/RAID HA RDMA QP reject code 38 during ANDU
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switches
- CFDIAGS-40: HW diagnostics fails to initialize X60132A card with FW version 28.49.1014
- CONTAP-732488: Soft lockup in ib_cm threads due to cm.state_lock held during synchronous RDMA Address Handle creation
- CHW-3939: EFI Internal boot failed
- CONTAP-312718: ONTAP cluster node reboots unexpectedly
- CFBMC-2358: Both AFF A250 nodes boot to backup firmware image (15.95P1) following AC power cycle
- CONTAP-792617: NA72 Firmware for S1743 drives
- CONTAP-768040: ANDU Ethernet switch support check incorrectly flags RCF version 1.14 for Cisco N9K-C9336C-FX2
- CONTAP-777838: ONTAP cluster node reboots unexpectedly
- CFDISK-782: Disk drive model number does not exist on NSS or HWU
