Ontap Hardware Issues
Ontap Hardware Issues
Featured
Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failureTue, 18 Aug 2026
- CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4Mon, 17 Aug 2026
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"Mon, 17 Aug 2026
- CHW-1420: AFF A250 PSU1/PSU2 errors on one nodeMon, 17 Aug 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesMon, 03 Aug 2026
- CONTAP-760528: NA57 FW for S173A model drivesMon, 03 Aug 2026
- CONTAP-760531: NA52 and NA72 FW for S1743 model drivesMon, 03 Aug 2026
- CONTAP-758631: NA72 FW for S173A model drivesFri, 31 Jul 2026
- CONTAP-743078: Bug public information is not yet available.Wed, 29 Jul 2026
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restartWed, 22 Jul 2026
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" eventsThu, 16 Jul 2026
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronizationThu, 16 Jul 2026
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeoverWed, 15 Jul 2026
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelfTue, 14 Jul 2026
- CFBIOS-1609: EFI Internal boot failedMon, 13 Jul 2026
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missingMon, 13 Jul 2026
- CHW-1296: System shutdown due to SP heartbeat stopped on nodeWed, 08 Jul 2026
- CFSHELF-5762: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160Tue, 07 Jul 2026
- CONTAP-478638: ONTAP cluster node reboots unexpectedlyMon, 06 Jul 2026
- CFDISK-1460: ASAr2 Background Disk Firmware Update (BDFU) not functioningWed, 01 Jul 2026
- CONTAP-48665: System-level diagnostics fail for any number of drives other than 12 or 24Fri, 21 Aug 2026
- CONTAP-665327: Auto case was not created for DIMM UMCE where node takeover occurredFri, 21 Aug 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesFri, 21 Aug 2026
- CHW-1355: ADR timeout event reported after L2 watchdog resetFri, 21 Aug 2026
- CHW-1433: AFF-A800 disruption caused by watchdog nmi on CPU eventsFri, 21 Aug 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 21 Aug 2026
- CHW-2395: A800 reboots unexpectedly with error unrecoverable error on internal PCIe switchFri, 21 Aug 2026
- CHW-2391: VifMgr hangs with X1151A adapter installed on a fixed ONTAP version for bug 1492208Fri, 21 Aug 2026
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drivesFri, 21 Aug 2026
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failureFri, 21 Aug 2026
- CFBMC-9152: After BMC update to 16.8, node periodically reports degraded PSU due to unreadable sensorsFri, 21 Aug 2026
- CFBMC-8712: CFBMC-8853: BMC remains offline after upgrade to version 16.8Fri, 21 Aug 2026
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12Fri, 21 Aug 2026
- CFBMC-7024: Shutdown for low voltage during active learning cycle on some systemsFri, 21 Aug 2026
- CHW-3839: Unexpected node reboot after partner disruptionFri, 21 Aug 2026
- CHW-3545: System continuously rebooting due to T6 fatal errorFri, 21 Aug 2026
- CHW-3476: ONTAP cluster node reboots unexpectedlyFri, 21 Aug 2026
- CHW-3206: ONTAP cluster node reboots unexpectedlyFri, 21 Aug 2026
- CHW-3215: ONTAP cluster node reboots unexpectedlyFri, 21 Aug 2026
- CHW-3197: ONTAP cluster node reboot unexpectedlyFri, 21 Aug 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CFDISK-1211: NA51 FW release for S1743 model drives
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CONTAP-54813: Failed to assign disks. None of the disks belongs to either local or partner node
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
Recently updated
(date updated)- CONTAP-48665: System-level diagnostics fail for any number of drives other than 12 or 24
- CONTAP-665327: Auto case was not created for DIMM UMCE where node takeover occurred
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CHW-1355: ADR timeout event reported after L2 watchdog reset
- CHW-1433: AFF-A800 disruption caused by watchdog nmi on CPU events
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CHW-2395: A800 reboots unexpectedly with error unrecoverable error on internal PCIe switch
- CHW-2391: VifMgr hangs with X1151A adapter installed on a fixed ONTAP version for bug 1492208
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drives
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failure
- CFBMC-9152: After BMC update to 16.8, node periodically reports degraded PSU due to unreadable sensors
- CFBMC-8712: CFBMC-8853: BMC remains offline after upgrade to version 16.8
- CFBMC-7504: BMC upgrade fails to update from 13.11P1 to 13.12
- CFBMC-7024: Shutdown for low voltage during active learning cycle on some systems
- CHW-3839: Unexpected node reboot after partner disruption
Recently added
(date created)- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failure
- CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4
- CONTAP-255326: NVIDIA SN2100 switches shown as "unsupported"
- CHW-1420: AFF A250 PSU1/PSU2 errors on one node
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CONTAP-760528: NA57 FW for S173A model drives
- CONTAP-760531: NA52 and NA72 FW for S1743 model drives
- CONTAP-758631: NA72 FW for S173A model drives
- CONTAP-743078: Bug public information is not yet available.
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restart
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronization
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeover
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelf
- CFBIOS-1609: EFI Internal boot failed
