Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-389693: PCIe devices are missing from PCIe hierarchy command outputFri, 23 Oct 2026
- CONTAP-102036: NVDIMM Health Alerts Do Not Include the Failure Reason in EMSThu, 22 Oct 2026
- CONTAP-462696: SwitchInfoUpdateFailure_Alert seen after RCF update or hostname changeThu, 22 Oct 2026
- CONTAP-302910: Aero SAS Card Temperature Monitoring SupportThu, 22 Oct 2026
- CONTAP-94343: BMC and ONTAP Certificate Mismatch Can Interrupt Management CommunicationWed, 21 Oct 2026
- CONTAP-360224: TPM may fail to unseal the key hierarchy during bootWed, 21 Oct 2026
- CONTAP-359697: Removal of Unused EMS Event sp.auth.loginDenied from the ONTAP Event CatalogWed, 21 Oct 2026
- CHW-3859: Very poor performance and high latency with shelf module storage port downWed, 21 Oct 2026
- CHW-1542: X91140A reported PCIe correctable errors Replay Timer Timeout in FAS9500/AFF900Wed, 21 Oct 2026
- CONTAP-316381: ClusterSwitchConnectionDegraded_Alert remain after all cluster switches are removed from CSHMWed, 21 Oct 2026
- CONTAP-629099: CSHM log collection may report a gzip or cleanup failureTue, 20 Oct 2026
- CONTAP-222831: HA Partner Status Remains Up After Takeover of an Unresponsive NodeTue, 20 Oct 2026
- CONTAP-729425: Option onfailure Privilege for Storage Failover CommandsMon, 19 Oct 2026
- CONTAP-813862: Cloud ONTAP HA Pair May Experience an Unexpected Takeover During a Mixed-Version UpgradeSun, 18 Oct 2026
- CFBMC-9263: RFE: Earlier event notification of out-of-range ambient temperaturesSat, 17 Oct 2026
- CFBMC-9343: Battery capacity sensors display incorrect unitsSat, 17 Oct 2026
- CONTAP-818994: Enhancements for BMC firmware version 18.7P1Thu, 15 Oct 2026
- CONTAP-819050: Enhancement for BMC firmware version 19.5P1Thu, 15 Oct 2026
- CONTAP-771205: ONTAP cluster node reboots unexpectedlyTue, 13 Oct 2026
- CONTAP-626079: Watchdog Resets on Certain SystemsTue, 13 Oct 2026
- CHW-1972: AFF A900 and FAS9500 systems report a false positive "nvram.battery.chargeFET.off" event BMC FW 16.4 and later onFri, 23 Oct 2026
- CONTAP-302910: Aero SAS Card Temperature Monitoring SupportFri, 23 Oct 2026
- CONTAP-771205: ONTAP cluster node reboots unexpectedlyFri, 23 Oct 2026
- CONTAP-462696: SwitchInfoUpdateFailure_Alert seen after RCF update or hostname changeFri, 23 Oct 2026
- CONTAP-316381: ClusterSwitchConnectionDegraded_Alert remain after all cluster switches are removed from CSHMFri, 23 Oct 2026
- CONTAP-768040: ANDU Ethernet switch support check incorrectly flags RCF version 1.14 for Cisco N9K-C9336C-FX2Fri, 23 Oct 2026
- CONTAP-102036: NVDIMM Health Alerts Do Not Include the Failure Reason in EMSFri, 23 Oct 2026
- CONTAP-389693: PCIe devices are missing from PCIe hierarchy command outputFri, 23 Oct 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 23 Oct 2026
- CHW-1296: System shutdown due to SP heartbeat stopped on nodeFri, 23 Oct 2026
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycleFri, 23 Oct 2026
- CFSHELF-2815: Unexpected reboot event reported by IOM12B module due to a software crashFri, 23 Oct 2026
- CFBMC-10251: NV battery sensors not readable during learning cycle can lead to shutdown on some systemsFri, 23 Oct 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesFri, 23 Oct 2026
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" eventsFri, 23 Oct 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyFri, 23 Oct 2026
- CONTAP-360224: TPM may fail to unseal the key hierarchy during bootThu, 22 Oct 2026
- CONTAP-300383: CIFS sequential write performanecs lower than NFSThu, 22 Oct 2026
- CONTAP-445405: CECC errors not logged on some DIMMs in certain systemsThu, 22 Oct 2026
- CONTAP-754162: NSM100, NSM100B, NSM140: Disk shelf module firmware 0411 enhancementsThu, 22 Oct 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-7620: BMC reboots with "Mem_Size_Reboot" alert due to memory exhaustion
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CHW-162: TITLE: FAS9000 or AFF A700 system temporarily reports the warning message 'The NVRAM battery current is below normal (-50 mA)' while SEL also reports below normal VBAT_P8V.
- CONTAP-54813: Failed to assign disks. None of the disks belongs to either local or partner node
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFDISK-1211: NA51 FW release for S1743 model drives
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
Recently updated
(date updated)- CHW-1972: AFF A900 and FAS9500 systems report a false positive "nvram.battery.chargeFET.off" event BMC FW 16.4 and later on
- CONTAP-302910: Aero SAS Card Temperature Monitoring Support
- CONTAP-771205: ONTAP cluster node reboots unexpectedly
- CONTAP-462696: SwitchInfoUpdateFailure_Alert seen after RCF update or hostname change
- CONTAP-316381: ClusterSwitchConnectionDegraded_Alert remain after all cluster switches are removed from CSHM
- CONTAP-768040: ANDU Ethernet switch support check incorrectly flags RCF version 1.14 for Cisco N9K-C9336C-FX2
- CONTAP-102036: NVDIMM Health Alerts Do Not Include the Failure Reason in EMS
- CONTAP-389693: PCIe devices are missing from PCIe hierarchy command output
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CHW-1296: System shutdown due to SP heartbeat stopped on node
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycle
- CFSHELF-2815: Unexpected reboot event reported by IOM12B module due to a software crash
- CFBMC-10251: NV battery sensors not readable during learning cycle can lead to shutdown on some systems
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
Recently added
(date created)- CONTAP-389693: PCIe devices are missing from PCIe hierarchy command output
- CONTAP-102036: NVDIMM Health Alerts Do Not Include the Failure Reason in EMS
- CONTAP-462696: SwitchInfoUpdateFailure_Alert seen after RCF update or hostname change
- CONTAP-302910: Aero SAS Card Temperature Monitoring Support
- CONTAP-94343: BMC and ONTAP Certificate Mismatch Can Interrupt Management Communication
- CONTAP-360224: TPM may fail to unseal the key hierarchy during boot
- CONTAP-359697: Removal of Unused EMS Event sp.auth.loginDenied from the ONTAP Event Catalog
- CHW-3859: Very poor performance and high latency with shelf module storage port down
- CHW-1542: X91140A reported PCIe correctable errors Replay Timer Timeout in FAS9500/AFF900
- CONTAP-316381: ClusterSwitchConnectionDegraded_Alert remain after all cluster switches are removed from CSHM
- CONTAP-629099: CSHM log collection may report a gzip or cleanup failure
- CONTAP-222831: HA Partner Status Remains Up After Takeover of an Unresponsive Node
- CONTAP-729425: Option onfailure Privilege for Storage Failover Commands
- CONTAP-813862: Cloud ONTAP HA Pair May Experience an Unexpected Takeover During a Mixed-Version Upgrade
- CFBMC-9263: RFE: Earlier event notification of out-of-range ambient temperatures
