Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesMon, 03 Aug 2026
- CONTAP-760528: NA57 FW for S173A model drivesMon, 03 Aug 2026
- CONTAP-760531: NA52 and NA72 FW for S1743 model drivesMon, 03 Aug 2026
- CONTAP-758631: NA72 FW for S173A model drivesFri, 31 Jul 2026
- CONTAP-743078: Bug public information is not yet available.Wed, 29 Jul 2026
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restartWed, 22 Jul 2026
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" eventsThu, 16 Jul 2026
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronizationThu, 16 Jul 2026
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeoverWed, 15 Jul 2026
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelfTue, 14 Jul 2026
- CFBIOS-1609: EFI Internal boot failedMon, 13 Jul 2026
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missingMon, 13 Jul 2026
- CHW-1296: System shutdown due to SP heartbeat stopped on nodeWed, 08 Jul 2026
- CFSHELF-5762: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160Tue, 07 Jul 2026
- CONTAP-478638: ONTAP cluster node reboots unexpectedlyMon, 06 Jul 2026
- CFDISK-1460: ASAr2 Background Disk Firmware Update (BDFU) not functioningWed, 01 Jul 2026
- CHW-3839: Unexpected node reboot after partner disruptionFri, 26 Jun 2026
- CONTAP-732733: MS03/NE03 FW release for AL15 model drivesWed, 24 Jun 2026
- CONTAP-710649: Multi-Disk Panic During Controller Upgrade ProcedureFri, 19 Jun 2026
- CFSHELF-4159: Repeated NSM crashes can affect storage shelf operation and stabilityFri, 19 Jun 2026
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileSat, 15 Aug 2026
- CONTAP-561831: HA partner mailbox disks undeterminedSat, 15 Aug 2026
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"Sat, 15 Aug 2026
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drivesSat, 15 Aug 2026
- CONTAP-760528: NA57 FW for S173A model drivesSat, 15 Aug 2026
- CONTAP-758631: NA72 FW for S173A model drivesSat, 15 Aug 2026
- CONTAP-743078: Bug public information is not yet available.Sat, 15 Aug 2026
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronizationSat, 15 Aug 2026
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeoverSat, 15 Aug 2026
- CONTAP-710649: Multi-Disk Panic During Controller Upgrade ProcedureSat, 15 Aug 2026
- CONTAP-724293: RPANIC:NMI due to PCIe switch system error: switches(0x2) err1(0xdeadbeef) err2(0xdeadbeef), err5(0xdeadbe in process idle: cpu6 on release 9.15.1P11 (C) has been reported for this system.Sat, 15 Aug 2026
- CONTAP-727384: Check-takeover retains an old status from before nodes renameSat, 15 Aug 2026
- CONTAP-681658: Filer abnormal reboot acompanied by CPU Catastrophic events on fixed version for CONTAP-371816Sat, 15 Aug 2026
- CONTAP-665327: Auto case was not created for DIMM UMCE where node takeover occurredSat, 15 Aug 2026
- CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUALSat, 15 Aug 2026
- CFSHELF-5148: A drive hot-swap on DS460C with DCM3 drawers might result in a loss of path to the newly-inserted driveFri, 14 Aug 2026
- CONTAP-760531: NA52 and NA72 FW for S1743 model drivesWed, 12 Aug 2026
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycleWed, 12 Aug 2026
- CONTAP-638139: NSM100, NSM100B, NSM140: Disk shelf module firmware 0410 enhancementsTue, 11 Aug 2026
- CONTAP-601496: IOM12C module firmware 01.12 enhancementsTue, 11 Aug 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFDISK-1211: NA51 FW release for S1743 model drives
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
Recently updated
(date updated)- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
- CONTAP-561831: HA partner mailbox disks undetermined
- CONTAP-516272: L2 Watchdog Reset NMI on some systems present a disruption as a user initiated "system core"
- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CONTAP-760528: NA57 FW for S173A model drives
- CONTAP-758631: NA72 FW for S173A model drives
- CONTAP-743078: Bug public information is not yet available.
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronization
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeover
- CONTAP-710649: Multi-Disk Panic During Controller Upgrade Procedure
- CONTAP-724293: RPANIC:NMI due to PCIe switch system error: switches(0x2) err1(0xdeadbeef) err2(0xdeadbeef), err5(0xdeadbe in process idle: cpu6 on release 9.15.1P11 (C) has been reported for this system.
- CONTAP-727384: Check-takeover retains an old status from before nodes rename
- CONTAP-681658: Filer abnormal reboot acompanied by CPU Catastrophic events on fixed version for CONTAP-371816
- CONTAP-665327: Auto case was not created for DIMM UMCE where node takeover occurred
- CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUAL
Recently added
(date created)- CONTAP-757695: Critical NA04 firmware release for *WLNDE* drives
- CONTAP-760528: NA57 FW for S173A model drives
- CONTAP-760531: NA52 and NA72 FW for S1743 model drives
- CONTAP-758631: NA72 FW for S173A model drives
- CONTAP-743078: Bug public information is not yet available.
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restart
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CONTAP-629214: Persistent Clock Drift with NTPD unable to maintain synchronization
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeover
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelf
- CFBIOS-1609: EFI Internal boot failed
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missing
- CHW-1296: System shutdown due to SP heartbeat stopped on node
- CFSHELF-5762: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
