Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key ManagerFri, 12 Dec 2025
- CONTAP-599738: NA51 and NA52 FW release for the S173A drivesThu, 11 Dec 2025
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Thu, 11 Dec 2025
- CONTAP-331026: ONTAP node reboots unexpectedly Msg execution failed during replay, vol=vol_CIFS01, msg=0xfffff700a55ca4e0, type=WAFL_SPINNP_WRITE, errno=483, replay_idx=2691, coalesced=0 coalesced_cnt=14 in SK process ReplayThr_00Mon, 08 Dec 2025
- CHW-3548: ONTAP cluster node reboots unexpectedlyFri, 05 Dec 2025
- CONTAP-594095: NA52 FW release for WCOF model drivesTue, 02 Dec 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorFri, 28 Nov 2025
- CFBMC-8277: Node reboot because of BMC heartbeat missedThu, 27 Nov 2025
- CFLOADER-3: LOADER 8.1: USE_SECONDARY bootarg cannot be changedSat, 22 Nov 2025
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70Fri, 21 Nov 2025
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))Fri, 21 Nov 2025
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4Thu, 20 Nov 2025
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutesTue, 18 Nov 2025
- CONTAP-535254: Enhancements for BMC firmware version 19.3Mon, 17 Nov 2025
- CHW-3510: Bug public information is not yet available.Tue, 11 Nov 2025
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeMon, 10 Nov 2025
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancementsFri, 07 Nov 2025
- CHW-3476: ONTAP cluster node reboots unexpectedlyThu, 06 Nov 2025
- CONTAP-563485: Installing Ethernet switch health monitor configuration file fails to verify signatureMon, 03 Nov 2025
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSat, 01 Nov 2025
- CONTAP-78208: SwitchReboot_Alert not raised after a switch rebootsFri, 12 Dec 2025
- CFBMC-8277: Node reboot because of BMC heartbeat missedFri, 12 Dec 2025
- CONTAP-285967: NA03 firmware release for the *SEVNE model drivesFri, 12 Dec 2025
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03Fri, 12 Dec 2025
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalFri, 12 Dec 2025
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communicationFri, 12 Dec 2025
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key ManagerFri, 12 Dec 2025
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancementsFri, 12 Dec 2025
- CONTAP-511355: IOM12 module firmware 04.10 enhancementsFri, 12 Dec 2025
- CONTAP-511345: IOM12B module firmware 02.10 enhancementsFri, 12 Dec 2025
- CONTAP-494966: IOM12G module firmware 02.10 enhancementsFri, 12 Dec 2025
- CONTAP-557516: NA55 FW release for S164A model drivesFri, 12 Dec 2025
- CONTAP-551200: NA52 FW release for SLBP model drivesFri, 12 Dec 2025
- CONTAP-496846: 0402 FW release for S5430 model drivesFri, 12 Dec 2025
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+Fri, 12 Dec 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverFri, 12 Dec 2025
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 12 Dec 2025
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reportedFri, 12 Dec 2025
- CONTAP-599738: NA51 and NA52 FW release for the S173A drivesThu, 11 Dec 2025
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Thu, 11 Dec 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CFDISK-1409: NA52 FW release for WCOF model drives
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
Recently updated
(date updated)- CONTAP-78208: SwitchReboot_Alert not raised after a switch reboots
- CFBMC-8277: Node reboot because of BMC heartbeat missed
- CONTAP-285967: NA03 firmware release for the *SEVNE model drives
- CONTAP-97627: Enhancements for System-Level HW Diagnostics 07.02.03
- CHW-3052: System shuts down because the NVMEM battery capacity is below normal
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communication
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key Manager
- CONTAP-530548: NSM100, NSM100B, NSM140: Disk shelf module firmware 0403 enhancements
- CONTAP-511355: IOM12 module firmware 04.10 enhancements
- CONTAP-511345: IOM12B module firmware 02.10 enhancements
- CONTAP-494966: IOM12G module firmware 02.10 enhancements
- CONTAP-557516: NA55 FW release for S164A model drives
- CONTAP-551200: NA52 FW release for SLBP model drives
- CONTAP-496846: 0402 FW release for S5430 model drives
- CONTAP-434153: This platform is not supported on when upgrading to 9.15+
Recently added
(date created)- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key Manager
- CONTAP-599738: NA51 and NA52 FW release for the S173A drives
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55
- CONTAP-331026: ONTAP node reboots unexpectedly Msg execution failed during replay, vol=vol_CIFS01, msg=0xfffff700a55ca4e0, type=WAFL_SPINNP_WRITE, errno=483, replay_idx=2691, coalesced=0 coalesced_cnt=14 in SK process ReplayThr_00
- CHW-3548: ONTAP cluster node reboots unexpectedly
- CONTAP-594095: NA52 FW release for WCOF model drives
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_error
- CFBMC-8277: Node reboot because of BMC heartbeat missed
- CFLOADER-3: LOADER 8.1: USE_SECONDARY bootarg cannot be changed
- CHW-3562: Battery Learning cycle failed with error 0x88 in AFF A70
- CONTAP-588247: NVME disk caused panic of HA PAIR (Poisoned Transaction Layer Packet (PTLP))
- CFBMC-2523: BMC firmware on AFF A900, ASA A900 and FAS9500 systems can't be downgraded once updated to 16.4
- CFBMC-6662: BMC system console disconnects after inactivity when timeout is set beyond 255 minutes
- CONTAP-535254: Enhancements for BMC firmware version 19.3
- CHW-3510: Bug public information is not yet available.
