Ontap Hardware Issues
Ontap Hardware Issues
Featured
Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-743078: Bug public information is not yet available.Wed, 29 Jul 2026
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restartWed, 22 Jul 2026
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" eventsThu, 16 Jul 2026
- CONTAP-629214: Persistent Clock Drift on new-generation platforms using TSC as the timecounter hardware: NTP Daemon Unable to Maintain SynchronizationThu, 16 Jul 2026
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeoverWed, 15 Jul 2026
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelfTue, 14 Jul 2026
- CFBIOS-1609: EFI Internal boot failedMon, 13 Jul 2026
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missingMon, 13 Jul 2026
- CHW-1296: System shutdown due to SP heartbeat stopped on nodeWed, 08 Jul 2026
- CFSHELF-5762: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160Tue, 07 Jul 2026
- CONTAP-478638: ONTAP cluster node reboots unexpectedlyMon, 06 Jul 2026
- CFDISK-1460: ASAr2 Background Disk Firmware Update (BDFU) not functioningWed, 01 Jul 2026
- CHW-3839: Unexpected node reboot after partner disruptionFri, 26 Jun 2026
- CONTAP-732733: MS03/NE03 FW release for AL15 model drivesWed, 24 Jun 2026
- CONTAP-710649: Multi-Disk Panic During Controller Upgrade ProcedureFri, 19 Jun 2026
- CFSHELF-4159: Repeated NSM crashes can affect storage shelf operation and stabilityFri, 19 Jun 2026
- CONTAP-638139: NSM100, NSM100B, NSM140: Disk shelf module firmware 0410 enhancementsFri, 19 Jun 2026
- CONTAP-727553: CSHM doesn't report SwitchIfIslDownWarn_Alert on remote ISLsThu, 18 Jun 2026
- CONTAP-78232: Cluster switch log collection fails with "switch password error"Tue, 16 Jun 2026
- CONTAP-724293: RPANIC:NMI due to PCIe switch system error: switches(0x2) err1(0xdeadbeef) err2(0xdeadbeef), err5(0xdeadbe in process idle: cpu6 on release 9.15.1P11 (C) has been reported for this system.Mon, 15 Jun 2026
- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system modelsFri, 31 Jul 2026
- CONTAP-705077: Enhancement for BMC firmware version 19.4Fri, 31 Jul 2026
- CONTAP-701383: Enhancements for BIOS 13.19 and Loader 8.7.1Fri, 31 Jul 2026
- CONTAP-701380: Enhancements for BIOS 16.13 and LOADER 8.7.1Fri, 31 Jul 2026
- CONTAP-701379: Enhancements for BIOS 17.15 and LOADER 8.7.1Fri, 31 Jul 2026
- CONTAP-701377: Enhancements for BIOS 18.17 and LOADER 8.7.1Fri, 31 Jul 2026
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsFri, 31 Jul 2026
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systemsFri, 31 Jul 2026
- CONTAP-473682: "monitor.ioCard.degraded" event is seen in certain systems when 10/25GbE optical transceivers are usedFri, 31 Jul 2026
- CONTAP-696925: NA51 FW release for the S173A drivesFri, 31 Jul 2026
- CONTAP-696922: NA52 FW release for the S173A drivesFri, 31 Jul 2026
- CONTAP-635974: Enhancements for BIOS 20.8 and LOADER 8.7.1Fri, 31 Jul 2026
- CONTAP-635984: Enhancements for BIOS 19.9 and LOADER 8.7.1Fri, 31 Jul 2026
- CONTAP-634891: SNMP queries for PSU info are not available on storage systems with internal NVMe drivesFri, 31 Jul 2026
- CONTAP-672410: ANDU pre-update check for Ethernet switch support reports NX-OS 10.5(4) as "not supported" for N9K-C9336C-FX2Fri, 31 Jul 2026
- CONTAP-657170: BMC 17.5 includes enhancements for FAS2820 systemsFri, 31 Jul 2026
- CONTAP-657167: Enhancements for BMC firmware version 11.13Fri, 31 Jul 2026
- CONTAP-658575: BMC 15.14 includes enhancements for AFF A250, AFF C250, ASA A250, ASA C250 and FAS500f systemsFri, 31 Jul 2026
- CONTAP-657133: BMC 10.11 includes enhancements for AFF A800, AFF C800, ASA A800 and ASA C800 systemsFri, 31 Jul 2026
- CONTAP-650421: NSM100, NSM100B, NSM140: Disk shelf module firmware 0406 enhancementsFri, 31 Jul 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFBMC-8277: BMC "heartbeat stopped" event causes node shutdown with BMC 13.12
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFDISK-1211: NA51 FW release for S1743 model drives
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
Recently updated
(date updated)- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system models
- CONTAP-705077: Enhancement for BMC firmware version 19.4
- CONTAP-701383: Enhancements for BIOS 13.19 and Loader 8.7.1
- CONTAP-701380: Enhancements for BIOS 16.13 and LOADER 8.7.1
- CONTAP-701379: Enhancements for BIOS 17.15 and LOADER 8.7.1
- CONTAP-701377: Enhancements for BIOS 18.17 and LOADER 8.7.1
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systems
- CONTAP-473682: "monitor.ioCard.degraded" event is seen in certain systems when 10/25GbE optical transceivers are used
- CONTAP-696925: NA51 FW release for the S173A drives
- CONTAP-696922: NA52 FW release for the S173A drives
- CONTAP-635974: Enhancements for BIOS 20.8 and LOADER 8.7.1
- CONTAP-635984: Enhancements for BIOS 19.9 and LOADER 8.7.1
- CONTAP-634891: SNMP queries for PSU info are not available on storage systems with internal NVMe drives
- CONTAP-672410: ANDU pre-update check for Ethernet switch support reports NX-OS 10.5(4) as "not supported" for N9K-C9336C-FX2
Recently added
(date created)- CONTAP-743078: Bug public information is not yet available.
- CONTAP-374681: Management gateway domain process(mgwd) can become unresponsive and restart
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CONTAP-629214: Persistent Clock Drift on new-generation platforms using TSC as the timecounter hardware: NTP Daemon Unable to Maintain Synchronization
- CONTAP-729114: FSx for ONTAP HA pair can get stuck in takeover/reboot loop after throughput scaling when takeover-with-halt overlaps with check-takeover
- CFSHELF-5538: Fan Speed runs Constantly 20470 RPM on NS224 shelf
- CFBIOS-1609: EFI Internal boot failed
- CHW-3177: CX6-DX Network Interface Card (NIC) fails or is missing
- CHW-1296: System shutdown due to SP heartbeat stopped on node
- CFSHELF-5762: FS4483PSM3E ses.status.electronicsWarn:error onversion 9.16.1P8 and PSM3E version 0160
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CFDISK-1460: ASAr2 Background Disk Firmware Update (BDFU) not functioning
- CHW-3839: Unexpected node reboot after partner disruption
- CONTAP-732733: MS03/NE03 FW release for AL15 model drives
- CONTAP-710649: Multi-Disk Panic During Controller Upgrade Procedure
