Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CFSHELF-6299: NSM100/NSM100B/NSM140 shelf disk path loss after PCIe error in NVMe drive leads to resetTue, 10 Nov 2026
- CONTAP-792021: Hardware Testing Diagnostic Package Updates for New Hardware ConfigurationsFri, 06 Nov 2026
- CHW-4027: ONTAP node reboots unexpectedlyThu, 05 Nov 2026
- CONTAP-594612: Environmental monitoring memory allocation errors on certain platformsWed, 04 Nov 2026
- CONTAP-836325: ANDU pre-update check for Ethernet switch support reports RCF 1.14a as "not supported" for BES-53248Wed, 04 Nov 2026
- CONTAP-631077: VLAN PCP Value Not Preserved on Certain PlatformsTue, 03 Nov 2026
- CONTAP-689041: Field diagnostics may show incomplete or incorrect hardware informationTue, 03 Nov 2026
- CONTAP-670931: Field Diagnostics May Display Incorrect Hardware InformationTue, 03 Nov 2026
- CONTAP-495042: Insufficient Diagnostic Logging for Environmental Sensors Monitoring TimeoutsFri, 30 Oct 2026
- CONTAP-391163: BMC Firmware Automatic Update Disconnects an Active System Console SessionFri, 30 Oct 2026
- CONTAP-453085: Node Shutdown During NVMe Drive Hot-Swap on Certain PlatformsFri, 30 Oct 2026
- CONTAP-363365: Misleading Chassis Temperature Alert When Sensors Are UnreadableFri, 30 Oct 2026
- CONTAP-823912: ONTAP cluster node unexpected controller disruptionThu, 29 Oct 2026
- CFNVRAM-49: prod/common/nv/flexlog/nv_flexlog.c:8569 - Unexpected controller rebootThu, 29 Oct 2026
- CONTAP-758619: ANDU pre-update check for Ethernet switch support reports AFX RCF 10.0 as "not supported" for NX-OS 10.6(3)Thu, 29 Oct 2026
- CONTAP-830374: Upgrade preparedness check cannot evaluate Ethernet switch compatibility for Cisco N9K-C9808 switchesThu, 29 Oct 2026
- CONTAP-763184: ANDU pre-update check for Ethernet switch support reports EFOS 3.14.1.1 as "not supported" for BES-53248Wed, 28 Oct 2026
- CONTAP-708205: Mailbox Relocation Checks Can Delay Node BootTue, 27 Oct 2026
- CONTAP-328880: Unnecessary Threads Created When SSH or FIPS Settings ChangeMon, 26 Oct 2026
- CONTAP-669191: Giveback Fails with a Partner Personality MismatchFri, 23 Oct 2026
- CFBMC-8277: BMC SP HBT STOPPED (heartbeat stopped) event causes node shutdown with BMC 13.12 or 13.13Fri, 13 Nov 2026
- CFBMC-965: False-positive NVMEM battery alerts sometimes cause ONTAP to shutdown during an active learning cycle on some systemsFri, 13 Nov 2026
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switchesFri, 13 Nov 2026
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drivesFri, 13 Nov 2026
- CHW-3208: AFF A90 experiences unexpected reboot, BMC shows "system power cycle"Fri, 13 Nov 2026
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware imageFri, 13 Nov 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownFri, 13 Nov 2026
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failureFri, 13 Nov 2026
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycleFri, 13 Nov 2026
- CFSHELF-2815: Unexpected reboot event reported by IOM12B module due to a software crashFri, 13 Nov 2026
- CFSHELF-2277: NSM100 module boot device NONCRITICAL faultFri, 13 Nov 2026
- CONTAP-777838: ONTAP cluster node reboots unexpectedlyFri, 13 Nov 2026
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoveryThu, 12 Nov 2026
- CONTAP-794988: NE04/MS04 firmware for ST4000NM001B and ST8000NM018B disksThu, 12 Nov 2026
- CFSHELF-6299: NSM100/NSM100B/NSM140 shelf disk path loss after PCIe error in NVMe drive leads to resetThu, 12 Nov 2026
- CFBMC-7620: BMC reboots with "Mem_Size_Reboot" alert due to memory exhaustionThu, 12 Nov 2026
- CFBMC-10041: REST API Call return chassis over-temperature warningThu, 12 Nov 2026
- CONTAP-792021: Hardware Testing Diagnostic Package Updates for New Hardware ConfigurationsWed, 11 Nov 2026
- CHW-3542: NVRAM12 module Device 20/0/0 (IO4) missing during ONTAP upgradeTue, 10 Nov 2026
- CHW-3897: Watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4Mon, 09 Nov 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-8277: BMC SP HBT STOPPED (heartbeat stopped) event causes node shutdown with BMC 13.12 or 13.13
- CFNVRAM-14: AFF A900 or FAS9500 systems report intermittent weekly "nv.flash.predict.fail" events
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-7620: BMC reboots with "Mem_Size_Reboot" alert due to memory exhaustion
- CFDISK-1211: NA51 FW release for S1743 model drives
- CONTAP-478638: ONTAP cluster node reboots unexpectedly
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CHW-162: TITLE: FAS9000 or AFF A700 system temporarily reports the warning message 'The NVRAM battery current is below normal (-50 mA)' while SEL also reports below normal VBAT_P8V.
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
Recently updated
(date updated)- CFBMC-8277: BMC SP HBT STOPPED (heartbeat stopped) event causes node shutdown with BMC 13.12 or 13.13
- CFBMC-965: False-positive NVMEM battery alerts sometimes cause ONTAP to shutdown during an active learning cycle on some systems
- CONTAP-768763: System Manager displays "Details couldn't be found for Switch ports" and no switch interface data is collected for NVIDIA Ethernet switches
- CFDISK-1419: Frequent Sense Data SCSI:not ready - Drive spinning up errors on X343_TA15E1T8A10 drives
- CHW-3208: AFF A90 experiences unexpected reboot, BMC shows "system power cycle"
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CFSHELF-6013: Enclosure management process on NS224NSM16E or NS224NSM8E shelf modules might restart after an inter-module communication failure
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycle
- CFSHELF-2815: Unexpected reboot event reported by IOM12B module due to a software crash
- CFSHELF-2277: NSM100 module boot device NONCRITICAL fault
- CONTAP-777838: ONTAP cluster node reboots unexpectedly
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discovery
- CONTAP-794988: NE04/MS04 firmware for ST4000NM001B and ST8000NM018B disks
- CFSHELF-6299: NSM100/NSM100B/NSM140 shelf disk path loss after PCIe error in NVMe drive leads to reset
Recently added
(date created)- CFSHELF-6299: NSM100/NSM100B/NSM140 shelf disk path loss after PCIe error in NVMe drive leads to reset
- CONTAP-792021: Hardware Testing Diagnostic Package Updates for New Hardware Configurations
- CHW-4027: ONTAP node reboots unexpectedly
- CONTAP-594612: Environmental monitoring memory allocation errors on certain platforms
- CONTAP-836325: ANDU pre-update check for Ethernet switch support reports RCF 1.14a as "not supported" for BES-53248
- CONTAP-631077: VLAN PCP Value Not Preserved on Certain Platforms
- CONTAP-689041: Field diagnostics may show incomplete or incorrect hardware information
- CONTAP-670931: Field Diagnostics May Display Incorrect Hardware Information
- CONTAP-495042: Insufficient Diagnostic Logging for Environmental Sensors Monitoring Timeouts
- CONTAP-391163: BMC Firmware Automatic Update Disconnects an Active System Console Session
- CONTAP-453085: Node Shutdown During NVMe Drive Hot-Swap on Certain Platforms
- CONTAP-363365: Misleading Chassis Temperature Alert When Sensors Are Unreadable
- CONTAP-823912: ONTAP cluster node unexpected controller disruption
- CFNVRAM-49: prod/common/nv/flexlog/nv_flexlog.c:8569 - Unexpected controller reboot
- CONTAP-758619: ANDU pre-update check for Ethernet switch support reports AFX RCF 10.0 as "not supported" for NX-OS 10.6(3)
