Ontap Hardware Issues
Ontap Hardware Issues
Featured
Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CHW-1219: PCI Error NMI from device(s):DMI(0,0,0),Intel 1G NIC on ControllerThu, 16 Jan 2025
- CFBMC-5940: SPAutoUpgradeFailedMajorAlert health alert seen sometimes during BMC updateThu, 16 Jan 2025
- CONTAP-336706: FAS2820: Enhancements for BIOS 19.6 and LOADER 8.4.2Wed, 15 Jan 2025
- CONTAP-336708: Enhancements for BIOS 21.1 and LOADER 8.4.2Wed, 15 Jan 2025
- CONTAP-336705: AFF A900, ASA A900, FAS9500: Enhancements for BIOS 18.13 and LOADER 8.4.2Wed, 15 Jan 2025
- CONTAP-336707: Enhancements for BIOS 20.4 and LOADER 8.4.2Wed, 15 Jan 2025
- CHW-2759: Multi-disk panic on both nodes due to NS224 shelf rebootThu, 09 Jan 2025
- CONTAP-328784: Ethernet switch log collection fails for MetroCluster systems using the same userWed, 08 Jan 2025
- CFSHELF-550: DCM of DS460C shelf might erroneously report as failed after IOM12 firmware updateTue, 07 Jan 2025
- CONTAP-326986: Reliability improvements in new WD London D drive firmwareTue, 07 Jan 2025
- CONTAP-182391: Observing the alert "SwitchInfoUpdateFailure_Alert" after replacing the Cluster Switch.Tue, 07 Jan 2025
- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailedSat, 04 Jan 2025
- CONTAP-344840: Enhancements for BMC firmware version 19.1P1Fri, 03 Jan 2025
- CONTAP-363315: Enhancements for BMC firmware version 18.3P1Fri, 03 Jan 2025
- CFBMC-1667: Storage system prematurely reports coin cell battery LNC and LCR threshold errorsFri, 27 Dec 2024
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfacesSun, 22 Dec 2024
- CONTAP-365992: NS224 shelf is reported as unsupported switch on fixed version for CONTAP-72531Fri, 20 Dec 2024
- CFBMC-2526: BMC heartbeat loss and unresponsive node due to BMC CPU reset failureFri, 20 Dec 2024
- CFBMC-5964: BMC 15.12 update failure: "PostUpdateCheck: SP has not reached the online state after SP bootup notification or an SP update timeout."Fri, 20 Dec 2024
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logsWed, 18 Dec 2024
- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drivesFri, 17 Jan 2025
- CFDISK-1178: NE03 DFW for WD Aries-HE8Fri, 17 Jan 2025
- CONTAP-272368: Reliability improvement in new *HCBFE* and *HKCBF* drive firmwareFri, 17 Jan 2025
- CONTAP-264360: Reliability improvement in new Aries-KP drive firmwareFri, 17 Jan 2025
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdownFri, 17 Jan 2025
- CHW-1219: PCI Error NMI from device(s):DMI(0,0,0),Intel 1G NIC on ControllerFri, 17 Jan 2025
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systemsFri, 17 Jan 2025
- CONTAP-58762: Node unexpected reboot because of thread not responding within four seconds during a file writeThu, 16 Jan 2025
- CONTAP-95894: Replacement internal NVMe drive getting duplicate clustershell ID after replacementThu, 16 Jan 2025
- CONTAP-233397: Incorrect NV-DIMM slot info being seen with NVRAM11 UECC memory eventsThu, 16 Jan 2025
- CONTAP-288191: NA53 firmware release for the *TCM5V model drivesThu, 16 Jan 2025
- CONTAP-293836: Enhancements for BIOS 20.2.2 and LOADER 8.3.0Thu, 16 Jan 2025
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfacesThu, 16 Jan 2025
- CFBMC-4204: "cf.hwassist.missedKeepAlive" events seen intermittentlyThu, 16 Jan 2025
- CFDISK-1104: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Thu, 16 Jan 2025
- CFBMC-5940: SPAutoUpgradeFailedMajorAlert health alert seen sometimes during BMC updateThu, 16 Jan 2025
- CHW-519: CHW-519 - Node reboots due to ADR TimeoutWed, 15 Jan 2025
- CONTAP-324747: A800 reports user initiated takeover when the user did not initiate a takeoverWed, 15 Jan 2025
- CFBMC-2526: BMC heartbeat loss and unresponsive node due to BMC CPU reset failureWed, 15 Jan 2025
- CONTAP-182391: Observing the alert "SwitchInfoUpdateFailure_Alert" after replacing the Cluster Switch.Wed, 15 Jan 2025
Highest rated
(rating)- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-52106: System-level HW diagnostics fail to identify X1148A 100GbE NIC
- CONTAP-38919: Unexpected SNMP requests from ONTAP cluster sent to cluster IPspace or neighbor switches on the management network
- CONTAP-58762: Node unexpected reboot because of thread not responding within four seconds during a file write
- CONTAP-77936: The node halts instead of rebooting if shutdown takes too long during an automated nondisruptive upgrade
- CONTAP-82891: For ONTAP health monitoring of Cisco switches, SNMPv2 traffic might still be seen after switching to SNMPv3 for monitoring
- CONTAP-303498: ONTAP cluster node reboots unexpectedly
- CONTAP-308073: ONTAP cluster node reboots unexpectedly
- CONTAP-278402: The Service Processor(SP) is reporting there is an error updating the SP user information
- CONTAP-66718: False-positive NVMEM battery alerts might cause ONTAP to shutdown during an active learning cycle
- CFBMC-2001: AFF A800, AFF C800: BMC port might become unresponsive
- CFLOADER-890: The status of the last LED in the list cannot be set in LOADER
Recently updated
(date updated)- CFDISK-974: NE12/MS12 firmware for WD Cobra-F drives
- CFDISK-1178: NE03 DFW for WD Aries-HE8
- CONTAP-272368: Reliability improvement in new *HCBFE* and *HKCBF* drive firmware
- CONTAP-264360: Reliability improvement in new Aries-KP drive firmware
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-1219: PCI Error NMI from device(s):DMI(0,0,0),Intel 1G NIC on Controller
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systems
- CONTAP-58762: Node unexpected reboot because of thread not responding within four seconds during a file write
- CONTAP-95894: Replacement internal NVMe drive getting duplicate clustershell ID after replacement
- CONTAP-233397: Incorrect NV-DIMM slot info being seen with NVRAM11 UECC memory events
- CONTAP-288191: NA53 firmware release for the *TCM5V model drives
- CONTAP-293836: Enhancements for BIOS 20.2.2 and LOADER 8.3.0
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfaces
- CFBMC-4204: "cf.hwassist.missedKeepAlive" events seen intermittently
- CFDISK-1104: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55
Recently added
(date created)- CHW-1219: PCI Error NMI from device(s):DMI(0,0,0),Intel 1G NIC on Controller
- CFBMC-5940: SPAutoUpgradeFailedMajorAlert health alert seen sometimes during BMC update
- CONTAP-336706: FAS2820: Enhancements for BIOS 19.6 and LOADER 8.4.2
- CONTAP-336708: Enhancements for BIOS 21.1 and LOADER 8.4.2
- CONTAP-336705: AFF A900, ASA A900, FAS9500: Enhancements for BIOS 18.13 and LOADER 8.4.2
- CONTAP-336707: Enhancements for BIOS 20.4 and LOADER 8.4.2
- CHW-2759: Multi-disk panic on both nodes due to NS224 shelf reboot
- CONTAP-328784: Ethernet switch log collection fails for MetroCluster systems using the same user
- CFSHELF-550: DCM of DS460C shelf might erroneously report as failed after IOM12 firmware update
- CONTAP-326986: Reliability improvements in new WD London D drive firmware
- CONTAP-182391: Observing the alert "SwitchInfoUpdateFailure_Alert" after replacing the Cluster Switch.
- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CONTAP-344840: Enhancements for BMC firmware version 19.1P1
- CONTAP-363315: Enhancements for BMC firmware version 18.3P1
- CFBMC-1667: Storage system prematurely reports coin cell battery LNC and LCR threshold errors