Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CHW-1882: System reports "chassis over temperature" with HIC Temp sensor unreadable (na)Fri, 15 Nov 2024
- CHW-1092: AFF A700s system fails to boot due to boot device failureFri, 15 Nov 2024
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systemsTue, 12 Nov 2024
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)Fri, 08 Nov 2024
- CFSHELF-2393: NS224 shelf: Some temperature sensors show alarming values but within the safe limitsThu, 07 Nov 2024
- CHW-2839: AFF A250 node reboots unexpectedlyThu, 07 Nov 2024
- CONTAP-256181: REST API Call return chassis over-temperature warningFri, 01 Nov 2024
- CFDISK-937: Reliability improvements in new SEBPE* NA01 drive firmwareWed, 30 Oct 2024
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume foundWed, 30 Oct 2024
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 DrivesFri, 25 Oct 2024
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareFri, 25 Oct 2024
- CHW-2603: Empty or zero value found in MOBO_REV and MOBO_MODELFri, 25 Oct 2024
- CHW-2773: Persistent page fault and integer divide fault panicsThu, 24 Oct 2024
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reportedWed, 23 Oct 2024
- CFBMC-2631: BMC 15.x reboots due to a "low memory" conditionWed, 23 Oct 2024
- CONTAP-326042: Enhancements for BIOS 20.3.1 and LOADER 8.4.0Wed, 23 Oct 2024
- CONTAP-325989: FAS2820: Enhancements for BIOS 19.5.1 and LOADER 8.4.0Wed, 23 Oct 2024
- CONTAP-269633: AFF A900, ASA A900, FAS9500: Enhancements for BIOS 18.12 and LOADER 8.4.0Wed, 23 Oct 2024
- CFBMC-2368: BMC 15.X PSU power information should be in wattsWed, 23 Oct 2024
- CFBMC-3248: BMC 13.x "system console" logs are not fully captured in ONTAP AutoSupport messagesWed, 23 Oct 2024
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdownSat, 16 Nov 2024
- CFBMC-3996: Node reboots due to SP HBT STOPPED on BMC 13.10P1Sat, 16 Nov 2024
- CHW-1882: System reports "chassis over temperature" with HIC Temp sensor unreadable (na)Fri, 15 Nov 2024
- CONTAP-308073: ONTAP cluster node reboots unexpectedlyFri, 15 Nov 2024
- CONTAP-256181: REST API Call return chassis over-temperature warningFri, 15 Nov 2024
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume foundFri, 15 Nov 2024
- CONTAP-300214: Enhancements for BMC firmware version 18.3Fri, 15 Nov 2024
- CONTAP-300963: BMC 13.11 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsFri, 15 Nov 2024
- CONTAP-323139: BMC 15.12 includes enhancements for AFF A250, AFF C250, ASA A250, ASA C250 and FAS500f systemsFri, 15 Nov 2024
- CONTAP-323134: BMC 10.9P2 includes enhancements for AFF A800, AFF C800, ASA A800 and ASA C800 systemsFri, 15 Nov 2024
- CONTAP-271514: Enhancements for BMC firmware version 11.11Fri, 15 Nov 2024
- CONTAP-290235: Cluster switch logs not captured in daily Autosupport logsFri, 15 Nov 2024
- CONTAP-326042: Enhancements for BIOS 20.3.1 and LOADER 8.4.0Fri, 15 Nov 2024
- CONTAP-325989: FAS2820: Enhancements for BIOS 19.5.1 and LOADER 8.4.0Fri, 15 Nov 2024
- CONTAP-309857: 0301 firmware for *S5430* drivesFri, 15 Nov 2024
- CONTAP-320072: System runs out of memory when running stress test with 3 or more X50133A IO modulesFri, 15 Nov 2024
- CONTAP-268265: AFF A400, FAS8700, or FAS8300 immediately shuts down when the NVDIMM battery fails to chargeFri, 15 Nov 2024
- CONTAP-322297: SNMP query to IPv6 address on NVIDIA MSN2100 switch running Cumulus Linux 5.x does not respondFri, 15 Nov 2024
- CONTAP-323624: ERR: Servprocd::CLI: bezel_led_get_imp: sp_bezel_led_iterator::bezel_led_get called error message when executing bezel-led- mgwdFri, 15 Nov 2024
- CONTAP-303498: ONTAP cluster node reboots unexpectedlyFri, 15 Nov 2024
Highest rated
(rating)- ClusterIfIslDownWarn_Alert post ONTAP 9.11.1P5+ upgrade due to unused ISL ports
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- BMC not responding, error: FAILED : smf_sp_network_status_get for IPv4 or v6
- ONTAP Select drives show up mixed type SSD or VMDISK
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- NVIDIA SN2100 switch fails to connect using 40/100GbE copper cable
- CFBMC-3952: "sp.heartbeat.stopped" events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CFDISK-794: NA02 firmware for *SCMNE02 and *SCMNE04 Drives
- CONTAP-243154: "SwitchFanNotPresent_Alert" reported by CSHM for cluster network switches after upgrading ONTAP to 9.13.1 and later
- CONTAP-288191: NA53 firmware release for the *TCM5V model drives
- CHW-271: AFF800 Baseboard Management Controller shutdown for battery no charge issue
- CFBMC-4419: AFF A900, ASA A900, FAS9500: Rebooting BMC due to CAN skt error
- CHW-2632: Drawer offline without reporting error
- CONTAP-50714: Storage systems experience an "invalid partner module" system disruption
Recently updated
(date updated)- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CFBMC-3996: Node reboots due to SP HBT STOPPED on BMC 13.10P1
- CHW-1882: System reports "chassis over temperature" with HIC Temp sensor unreadable (na)
- CONTAP-308073: ONTAP cluster node reboots unexpectedly
- CONTAP-256181: REST API Call return chassis over-temperature warning
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume found
- CONTAP-300214: Enhancements for BMC firmware version 18.3
- CONTAP-300963: BMC 13.11 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CONTAP-323139: BMC 15.12 includes enhancements for AFF A250, AFF C250, ASA A250, ASA C250 and FAS500f systems
- CONTAP-323134: BMC 10.9P2 includes enhancements for AFF A800, AFF C800, ASA A800 and ASA C800 systems
- CONTAP-271514: Enhancements for BMC firmware version 11.11
- CONTAP-290235: Cluster switch logs not captured in daily Autosupport logs
- CONTAP-326042: Enhancements for BIOS 20.3.1 and LOADER 8.4.0
- CONTAP-325989: FAS2820: Enhancements for BIOS 19.5.1 and LOADER 8.4.0
- CONTAP-309857: 0301 firmware for *S5430* drives
Recently added
(date created)- CHW-1882: System reports "chassis over temperature" with HIC Temp sensor unreadable (na)
- CHW-1092: AFF A700s system fails to boot due to boot device failure
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systems
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFSHELF-2393: NS224 shelf: Some temperature sensors show alarming values but within the safe limits
- CHW-2839: AFF A250 node reboots unexpectedly
- CONTAP-256181: REST API Call return chassis over-temperature warning
- CFDISK-937: Reliability improvements in new SEBPE* NA01 drive firmware
- CONTAP-164509: During motherboard replacement, 0 disks found, no root volume found
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 Drives
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmware
- CHW-2603: Empty or zero value found in MOBO_REV and MOBO_MODEL
- CHW-2773: Persistent page fault and integer divide fault panics
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reported
- CFBMC-2631: BMC 15.x reboots due to a "low memory" condition