Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUxSat, 01 Nov 2025
- CONTAP-521965: Update partner mailbox hints on bootThu, 30 Oct 2025
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILEDWed, 29 Oct 2025
- CFDISK-1438: High latency on X375_TTCRE04TA07 drives on NA03 firmwareTue, 28 Oct 2025
- CFDISK-1419: X343_TA15E1T8A10 drives: High failure rate persists after NA02 updateWed, 22 Oct 2025
- CFBMC-1603: FAS9000 or AFF A700 systems might report "monitor.ioCard.degraded" eventWed, 15 Oct 2025
- CONTAP-561831: HA partner mailbox disks undeterminedWed, 15 Oct 2025
- CHW-3500: After UMCE Panic AFF A400 node reports card unsupportedMon, 13 Oct 2025
- CONTAP-110925: Remove management-network switches from client_deviceFri, 10 Oct 2025
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesMon, 06 Oct 2025
- CONTAP-557516: NA55 FW release for S164A model drivesMon, 06 Oct 2025
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedMon, 06 Oct 2025
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDsThu, 02 Oct 2025
- CFDISK-812: NA56 FW release for X4020S173A* and X4032S173A* model drivesWed, 01 Oct 2025
- CFDISK-1409: NA52 FW release for WCOF model drivesTue, 30 Sep 2025
- CFBMC-6267: FAS2820 :Unable to access BMC via SSH after system restartMon, 29 Sep 2025
- CONTAP-543573: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CONTAP-500472: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Sep 2025
- CFDISK-1270: Drives failing with failure reason "failed initialization due to error 5, sense code(b 9 4 0)."Fri, 26 Sep 2025
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureSat, 01 Nov 2025
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11Sat, 01 Nov 2025
- CONTAP-375161: AFF A250, AFF C250, ASA A250, ASA C250, FAS500f: Enhancements for BIOS 17.13 and LOADER 8.5.2Sat, 01 Nov 2025
- CONTAP-375155: AFF A800, AFF C800, ASA A800, ASA C800: Enhancements for BIOS 13.18 and Loader 8.5.2Sat, 01 Nov 2025
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping responseSat, 01 Nov 2025
- CONTAP-442238: Wrong mailbox drives used after takeoverSat, 01 Nov 2025
- CONTAP-402342: NA03 FW release for WPSC model drivesSat, 01 Nov 2025
- CONTAP-504896: Enhancements for BMC firmware version 18.4P1Sat, 01 Nov 2025
- CONTAP-506171: Test System hangs when no cables is connected on AFF-C60Sat, 01 Nov 2025
- CONTAP-542164: NA51 FW release for S1653 model drivesSat, 01 Nov 2025
- CONTAP-505435: BMC firmware reports "In Progress: No" with misleading values for "Percentage Done" field after BMC firmware update is completedSat, 01 Nov 2025
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reportedSat, 01 Nov 2025
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesSat, 01 Nov 2025
- CONTAP-557516: NA55 FW release for S164A model drivesSat, 01 Nov 2025
- CONTAP-551206: NA56 FW release for S1643 model drivesSat, 01 Nov 2025
- CONTAP-551200: NA52 FW release for SLBP model drivesSat, 01 Nov 2025
- CONTAP-551196: NA55 FW release for MZWLJ and S1733 drive modelsSat, 01 Nov 2025
- CONTAP-264953: Switch-Health subsystem shows "unknown" health status with initialization state: start_discoverySat, 01 Nov 2025
- CHW-1092: AFF A700s system fails to boot due to boot device failureSat, 01 Nov 2025
- CHW-1105: AFF A700s node reboots with "Software NMI" and "Watchdog2 | Timer interrupt" system eventsSat, 01 Nov 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CHW-1972: AFF A900 and FAS9500 systems report a false positive "nvram.battery.chargeFET.off" event BMC FW 16.4 and later on
Recently updated
(date updated)- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failure
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CONTAP-375161: AFF A250, AFF C250, ASA A250, ASA C250, FAS500f: Enhancements for BIOS 17.13 and LOADER 8.5.2
- CONTAP-375155: AFF A800, AFF C800, ASA A800, ASA C800: Enhancements for BIOS 13.18 and Loader 8.5.2
- CONTAP-432733: SwitchInfoUpdateFailure_Alert raised due to slow ping response
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-402342: NA03 FW release for WPSC model drives
- CONTAP-504896: Enhancements for BMC firmware version 18.4P1
- CONTAP-506171: Test System hangs when no cables is connected on AFF-C60
- CONTAP-542164: NA51 FW release for S1653 model drives
- CONTAP-505435: BMC firmware reports "In Progress: No" with misleading values for "Percentage Done" field after BMC firmware update is completed
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CONTAP-557516: NA55 FW release for S164A model drives
- CONTAP-551206: NA56 FW release for S1643 model drives
Recently added
(date created)- CONTAP-442698: Both nodes in HA-Pair hit Uncorrectable Machine Check Error at CPUx
- CONTAP-521965: Update partner mailbox hints on boot
- CONTAP-426042: Sensor named ONTAP AlphaUser Synced State shows value of SYNC_FAILED
- CFDISK-1438: High latency on X375_TTCRE04TA07 drives on NA03 firmware
- CFDISK-1419: X343_TA15E1T8A10 drives: High failure rate persists after NA02 update
- CFBMC-1603: FAS9000 or AFF A700 systems might report "monitor.ioCard.degraded" event
- CONTAP-561831: HA partner mailbox disks undetermined
- CHW-3500: After UMCE Panic AFF A400 node reports card unsupported
- CONTAP-110925: Remove management-network switches from client_device
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CONTAP-557516: NA55 FW release for S164A model drives
- CONTAP-557261: Intermittent takeover disabled and unsynchronized logs reported
- CFDISK-1313: Unrecovered read errors on 15/30TB NVMe SSDs
- CFDISK-812: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CFDISK-1409: NA52 FW release for WCOF model drives
