Ontap Hardware Issues
Ontap Hardware Issues
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Support for NetApp Console Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how NetApp Console backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system modelsFri, 29 May 2026
- CONTAP-708143: False SwitchPortMTUMisconfigured_Alert on NVIDIA SN2100 switches running Cumulus Linux 5.4.0Thu, 28 May 2026
- CFBMC-8859: After BMC 16.8 update, nodes report intermittent "nvram.battery.voltage.low" and "nvram.battery.current.low" eventsWed, 27 May 2026
- CONTAP-628111: NSM16E and PSM3E enclosure management software version 01.70Wed, 27 May 2026
- CONTAP-693263: False SwitchFanUnknown_Alert and SwitchPowerUnknown_Alert when Ethernet switch SNMPv3 user is configured with SHA-256 authenticationTue, 26 May 2026
- CONTAP-705077: Enhancement for BMC firmware version 19.4Fri, 22 May 2026
- CFBMC-9044: PECI Crashdump format change to version 2.0.6Fri, 22 May 2026
- CONTAP-705069: Enhancements for BMC firmware version 18.6Fri, 22 May 2026
- CFBMC-8912: Support additional NV battery model on FAS2820Fri, 22 May 2026
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsMon, 18 May 2026
- CHW-3751: IONIC 100G NIC becomes unresponsive causing panicMon, 18 May 2026
- CHW-2351: AFF A90/AFF C80 halts after eSPI Fatal ErrorThu, 14 May 2026
- CHW-3208: AFF A90 experiences unexpected reboot, BMC shows "system power cycle"Wed, 13 May 2026
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycleFri, 08 May 2026
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systemsThu, 07 May 2026
- CFBMC-9111: Multiple Internal Temp sensors are unreadable causing a node shutdown on BMC 13.7P1Wed, 06 May 2026
- CFBMC-5427: AFF A400 and FAS8300 Multiple Internal Temp sensors are unreadableWed, 06 May 2026
- CFLOADER-1805: ONTAP incorrectly maps the 4 ports on X1152 NICs in slot 1Mon, 04 May 2026
- CFSHELF-5432: During the DCM new firmware reload the soft reset is shown as watchdog resetFri, 01 May 2026
- CONTAP-698579: Ethernet switch shows the MOTD/banner with device and config information before loginThu, 30 Apr 2026
- CONTAP-82891: For ONTAP health monitoring of Cisco switches, SNMPv2 traffic might still be seen after switching to SNMPv3 for monitoringSat, 30 May 2026
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appearSat, 30 May 2026
- CONTAP-288191: NA53 firmware release for the *TCM5V model drivesSat, 30 May 2026
- CONTAP-264309: NA51 firmware for S173A* disk drivesSat, 30 May 2026
- CONTAP-380124: Enhancements for BIOS 21.1.1 and LOADER 8.4.2Sat, 30 May 2026
- CONTAP-324747: A800 reports user initiated takeover when the user did not initiate a takeoverSat, 30 May 2026
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drivesSat, 30 May 2026
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmwareSat, 30 May 2026
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmwareSat, 30 May 2026
- CONTAP-432576: Enhancements for BIOS 21.1.2 and LOADER 8.4.4Sat, 30 May 2026
- CONTAP-432426: Enhancements for BIOS 20.4.1 and LOADER 8.4.4Sat, 30 May 2026
- CONTAP-421029: Non-applicable ClusterSwitchConnectionDegraded_Alert seen with ONTAP 9.15.1P2-P10Sat, 30 May 2026
- CONTAP-409406: Enhancements for BMC firmware version 18.3P2Sat, 30 May 2026
- CONTAP-693263: False SwitchFanUnknown_Alert and SwitchPowerUnknown_Alert when Ethernet switch SNMPv3 user is configured with SHA-256 authenticationSat, 30 May 2026
- CONTAP-622754: User other than "admin" not supported with select Cisco NX-OS versions for CSHM log collection in ONTAP 9.16.1+Sat, 30 May 2026
- CONTAP-595552: NSM100, NSM100B, NSM140: Disk shelf module firmware 0404 enhancementsSat, 30 May 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownSat, 30 May 2026
- CHW-1873: AFF A900, ASA A900 or FAS9500 reboots abnormally without reboot string or error messagesSat, 30 May 2026
- CFBMC-8474: BMC "heartbeat stopped" event causes node shutdown with BMC 15.12 and laterSat, 30 May 2026
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systemsSat, 30 May 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CFDISK-1409: NA52 FW release for WCOF model drives
- CHW-1485: Node reboots with unexpected takeover after no heartbeat and no panic message reported
Recently updated
(date updated)- CONTAP-82891: For ONTAP health monitoring of Cisco switches, SNMPv2 traffic might still be seen after switching to SNMPv3 for monitoring
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appear
- CONTAP-288191: NA53 firmware release for the *TCM5V model drives
- CONTAP-264309: NA51 firmware for S173A* disk drives
- CONTAP-380124: Enhancements for BIOS 21.1.1 and LOADER 8.4.2
- CONTAP-324747: A800 reports user initiated takeover when the user did not initiate a takeover
- CONTAP-336552: NA02 firmware for *SCMNE02 and *SCMNE04 drives
- CONTAP-336549: Reliability improvements in new SCBPE* NA01 drive firmware
- CONTAP-326969: Reliability improvements in new HUS72* and WVELE* drive firmware
- CONTAP-432576: Enhancements for BIOS 21.1.2 and LOADER 8.4.4
- CONTAP-432426: Enhancements for BIOS 20.4.1 and LOADER 8.4.4
- CONTAP-421029: Non-applicable ClusterSwitchConnectionDegraded_Alert seen with ONTAP 9.15.1P2-P10
- CONTAP-409406: Enhancements for BMC firmware version 18.3P2
- CONTAP-693263: False SwitchFanUnknown_Alert and SwitchPowerUnknown_Alert when Ethernet switch SNMPv3 user is configured with SHA-256 authentication
- CONTAP-622754: User other than "admin" not supported with select Cisco NX-OS versions for CSHM log collection in ONTAP 9.16.1+
Recently added
(date created)- CONTAP-464189: Update Correctable ECC error reporting algorithm on some system models
- CONTAP-708143: False SwitchPortMTUMisconfigured_Alert on NVIDIA SN2100 switches running Cumulus Linux 5.4.0
- CFBMC-8859: After BMC 16.8 update, nodes report intermittent "nvram.battery.voltage.low" and "nvram.battery.current.low" events
- CONTAP-628111: NSM16E and PSM3E enclosure management software version 01.70
- CONTAP-693263: False SwitchFanUnknown_Alert and SwitchPowerUnknown_Alert when Ethernet switch SNMPv3 user is configured with SHA-256 authentication
- CONTAP-705077: Enhancement for BMC firmware version 19.4
- CFBMC-9044: PECI Crashdump format change to version 2.0.6
- CONTAP-705069: Enhancements for BMC firmware version 18.6
- CFBMC-8912: Support additional NV battery model on FAS2820
- CONTAP-705061: BMC 13.13 includes enhancements for AFF A400, AFF C400, ASA A400, ASA C400, FAS8700 and FAS8300 systems
- CHW-3751: IONIC 100G NIC becomes unresponsive causing panic
- CHW-2351: AFF A90/AFF C80 halts after eSPI Fatal Error
- CHW-3208: AFF A90 experiences unexpected reboot, BMC shows "system power cycle"
- CFSHELF-5174: DS460C/DE460C DCM3 drawer disk path lost after drive insertion or power-cycle
- CONTAP-700560: BMC 17.5P1 includes enhancements for FAS2820 systems
