Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drivesThu, 12 Feb 2026
- CHW-3626: ONTAP cluster node reboots unexpectedlyMon, 09 Feb 2026
- CHW-1596: Single disk missing on one Path AFF A250Thu, 05 Feb 2026
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsivenessThu, 05 Feb 2026
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"Wed, 04 Feb 2026
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileWed, 04 Feb 2026
- CFBIOS-1219: Unable to install licenses from /cfcard/mfg_nlfWed, 04 Feb 2026
- CONTAP-554359: SwitchSSHAccess_Alert on BES-53248 after ONTAP upgrade to 9.16Wed, 28 Jan 2026
- CONTAP-622754: User other than 'admin' not supported with Cisco NXOS 10.2(6)-10.5(4)(M) for CSHM log collection in ONTAP 9.16.1+Wed, 28 Jan 2026
- CHW-219: FAS2500: Quad Gigabit Ethernet Controller 82580 ports e0a, e0b, e0M, e0P missing or failedTue, 27 Jan 2026
- CONTAP-622468: NA05 FW release for TTCRE drivesTue, 27 Jan 2026
- CFDISK-789: NA04 firmware release for the *SSKBE drivesMon, 26 Jan 2026
- CFSHELF-3422: PSU part number reported as PPP-PPPPP+XX on NSM shelfMon, 26 Jan 2026
- CONTAP-617069: NA71 FW release for the S173A drivesWed, 21 Jan 2026
- CONTAP-617167: IOM12 module firmware 04.11 enhancementsWed, 21 Jan 2026
- CONTAP-595552: NSM100, NSM100B, NSM140: Disk shelf module firmware 0404 enhancementsWed, 21 Jan 2026
- CONTAP-609947: NA56 FW release for the MZWLJ drivesTue, 20 Jan 2026
- CHW-367: Multiple scsi.cmd.abortedByHost messages with too long consistency pointsMon, 19 Jan 2026
- CFBMC-6605: SSH session to BMC times out after one minuteThu, 15 Jan 2026
- CFSHELF-4639: DCM3 drawers go missing during IOM firmware updateWed, 14 Jan 2026
- CHW-3599: ONTAP cluster node reboots unexpectedlyFri, 13 Feb 2026
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drivesThu, 12 Feb 2026
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsivenessThu, 12 Feb 2026
- CFBMC-8277: Node reboot because of BMC heartbeat missedThu, 12 Feb 2026
- CFBMC-965: False-positive NVMEM battery alerts sometimes cause ONTAP to shutdown during an active learning cycle on some systemsThu, 12 Feb 2026
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalThu, 12 Feb 2026
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownThu, 12 Feb 2026
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failureThu, 12 Feb 2026
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communicationWed, 11 Feb 2026
- CONTAP-119131: False-positive switch fan and power alerts when SNMP failures occurWed, 11 Feb 2026
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appearWed, 11 Feb 2026
- CONTAP-94740: Baseboard Management Controller (BMC) Firmware updates when partner node is offlineWed, 11 Feb 2026
- CONTAP-609947: NA56 FW release for the MZWLJ drivesWed, 11 Feb 2026
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesWed, 11 Feb 2026
- CHW-2632: Drawer offline without reporting errorWed, 11 Feb 2026
- CFBMC-6267: FAS2820 :Unable to access BMC via SSH after system restartWed, 11 Feb 2026
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400Wed, 11 Feb 2026
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery detailsWed, 11 Feb 2026
- CONTAP-285967: NA03 firmware release for the *SEVNE model drivesWed, 11 Feb 2026
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)Wed, 11 Feb 2026
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CHW-778: NVDIMMBadHealthAlert Reason: FIRMWARE error, on NVDIMM-equipped systems
- CONTAP-442238: Wrong mailbox drives used after takeover
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CFBMC-6454: BMC reboot due to HW watchdog timeout on AFF-C400、FAS8700,FAS8300,AFF-A400
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
Recently updated
(date updated)- CHW-3599: ONTAP cluster node reboots unexpectedly
- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drives
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsiveness
- CFBMC-8277: Node reboot because of BMC heartbeat missed
- CFBMC-965: False-positive NVMEM battery alerts sometimes cause ONTAP to shutdown during an active learning cycle on some systems
- CHW-3052: System shuts down because the NVMEM battery capacity is below normal
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CHW-2478: AFF or FAS storage system fails to boot due to mSATA device failure
- CONTAP-95031: Extending OpenSSH to accept RSA Key length of 4096 for ONTAP-BMC communication
- CONTAP-119131: False-positive switch fan and power alerts when SNMP failures occur
- CONTAP-86153: After removing cluster switches IP configurations, error alerts might appear
- CONTAP-94740: Baseboard Management Controller (BMC) Firmware updates when partner node is offline
- CONTAP-609947: NA56 FW release for the MZWLJ drives
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CHW-2632: Drawer offline without reporting error
Recently added
(date created)- CONTAP-595658: NA51 firmware for X4012S173A* and X4019S173A* disk drives
- CHW-3626: ONTAP cluster node reboots unexpectedly
- CHW-1596: Single disk missing on one Path AFF A250
- CFBMC-8474: BMC hang in "pilot4_lowlevel_init" during u-boot initialization causes BMC unresponsiveness
- CHW-3668: FAS8200 experience disruption following "received completion for unknown cmd in process irq60: nvme0:io11"
- CONTAP-628202: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
- CFBIOS-1219: Unable to install licenses from /cfcard/mfg_nlf
- CONTAP-554359: SwitchSSHAccess_Alert on BES-53248 after ONTAP upgrade to 9.16
- CONTAP-622754: User other than 'admin' not supported with Cisco NXOS 10.2(6)-10.5(4)(M) for CSHM log collection in ONTAP 9.16.1+
- CHW-219: FAS2500: Quad Gigabit Ethernet Controller 82580 ports e0a, e0b, e0M, e0P missing or failed
- CONTAP-622468: NA05 FW release for TTCRE drives
- CFDISK-789: NA04 firmware release for the *SSKBE drives
- CFSHELF-3422: PSU part number reported as PPP-PPPPP+XX on NSM shelf
- CONTAP-617069: NA71 FW release for the S173A drives
- CONTAP-617167: IOM12 module firmware 04.11 enhancements
