Ontap Hardware Issues
Ontap Hardware Issues
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Support for BlueXP Backup and Recovery
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Learn how MetroCluster works, why it’s important to back up your data, and how BlueXP backup and recovery can help.
Recommended component releases
List of recommended component releases per your ONTAP OS version.
List of recommended component releases per your ONTAP OS version.
Benefits of managing ATTO bridges in-band
Items to consider on the benefits of using ATTO bridges in-band.
Items to consider on the benefits of using ATTO bridges in-band.
How to use the RcfFileGenerator for MetroCluster IP
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
A detailed guide on how to use the RcfFileGenerator for MetroCluster IP.
Useful commands for MetroCluster FC and IP switches
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
The most commonly used commands for configuring, managing and troubleshooting MetroCluster switches.
Upgrade switch RCF's without wiping the switch"
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Documentation guide to upgrade an RCF file on a Cisco IP switch.
Other Resources
- CFBMC-8337: Inlet ODP Temp changes after ONTAP rebootMon, 29 Dec 2025
- CFBMC-6032: Enhance system resiliency when BMC encounters CAN bus errorsTue, 23 Dec 2025
- CFBMC-6776: BMC SMTP AutoSupport feature is no longer supportedTue, 23 Dec 2025
- CHW-3545: System continuously rebooting due to T6 fatal errorThu, 18 Dec 2025
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk errorWed, 17 Dec 2025
- CFBMC-8389: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP fileTue, 16 Dec 2025
- CONTAP-535251: Enhancements for BMC firmware version 18.5Mon, 15 Dec 2025
- CONTAP-570771: Enhancements for BMC firmware version 16.8Mon, 15 Dec 2025
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key ManagerFri, 12 Dec 2025
- CONTAP-599738: NA51 and NA52 FW release for the S173A drivesThu, 11 Dec 2025
- CONTAP-599735: NA56 FW release for the S1733 drivesThu, 11 Dec 2025
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55Thu, 11 Dec 2025
- CFBMC-8357: BMC "bmc diag" and "ethtool" displays "Cannot get wake-on-lan settings: Operation not permitted" errorTue, 09 Dec 2025
- CONTAP-597858: Creating or deleting cluster-management LIF doesn't sync with BMC immediatelyTue, 09 Dec 2025
- CFBMC-7586: Incorrect reporting of fan FRU state after fan removal and reinsertionTue, 09 Dec 2025
- CFBMC-7421: On some systems, the battery learning cycle might cause the relative state of charge to drop to 0%Mon, 08 Dec 2025
- CONTAP-331026: ONTAP node reboots unexpectedly Msg execution failed during replay, vol=vol_CIFS01, msg=0xfffff700a55ca4e0, type=WAFL_SPINNP_WRITE, errno=483, replay_idx=2691, coalesced=0 coalesced_cnt=14 in SK process ReplayThr_00Mon, 08 Dec 2025
- CHW-3548: ONTAP cluster node reboots unexpectedlyFri, 05 Dec 2025
- CONTAP-594095: NA52 FW release for WCOF model drivesTue, 02 Dec 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorFri, 28 Nov 2025
- CFBMC-8337: Inlet ODP Temp changes after ONTAP rebootMon, 29 Dec 2025
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdownMon, 29 Dec 2025
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfacesSun, 28 Dec 2025
- CFBMC-8277: Node reboot because of BMC heartbeat missedSat, 27 Dec 2025
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11Sat, 27 Dec 2025
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" outputSat, 27 Dec 2025
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drivesSat, 27 Dec 2025
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logsSat, 27 Dec 2025
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systemsSat, 27 Dec 2025
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutesSat, 27 Dec 2025
- CHW-3310: AFF A90 SP HBT MISSED AND STOPPED with sp.ipmi.lost.shutdown in 10 minutesSat, 27 Dec 2025
- CHW-2403: MismatchedHAPairtoPortRangeB_Alert after ONTAP updateSat, 27 Dec 2025
- CHW-1873: AFF A900, ASA A900 or FAS9500 reboots abnormally without reboot string or error messagesSat, 27 Dec 2025
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_errorSat, 27 Dec 2025
- CONTAP-302921: New drive firmware to mitigate medium errors on some *WUH72* and *WPSCE* model DrivesSat, 27 Dec 2025
- CONTAP-535251: Enhancements for BMC firmware version 18.5Sat, 27 Dec 2025
- CONTAP-570771: Enhancements for BMC firmware version 16.8Sat, 27 Dec 2025
- CHW-3170: CX6 or CX7 Ethernet I/O module is reporting a "warnhigh" temperature running BMC 18.3Wed, 24 Dec 2025
- CHW-3052: System shuts down because the NVMEM battery capacity is below normalWed, 24 Dec 2025
- CONTAP-551565: Enhancements for BIOS 21.3 and LOADER 8.6.1Tue, 23 Dec 2025
Highest rated
(rating)- CONTAP-360430: Incorrect alerting for nvmem.battery.chgrFailed
- CHW-268: False-positive reports of aged NVMEM battery causes ONTAP to shutdown
- CONTAP-442238: Wrong mailbox drives used after takeover
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CHW-2690: Chassis temperature is too cool: Inlet ODP Temp2 is warning low (3 C)
- CONTAP-48039: SP/BMC firmware upgrade is stuck in progress "update-progress show" output
- CFBMC-3251: Many IO cards are reported as degraded and recovered by BMC reboot
- CHW-2799: AFF-A70, AFF-A90: Node shuts down after "Chassis temperature is too cool: NVRAM DIMMX Temp is critical low (-1 C)"
- CFBMC-1779: FAS2720/FAS2750 "sysconfig -M" doesn't display battery details
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CFBMC-3952: sp.heartbeat.stopped events with BMC version 15.11
- CHW-588: AFF A400, FAS8300, FAS8700: Cannot boot with primary firmware image
- CONTAP-297050: mgwd process or entire node may restart unexpecedly due to stuck threads in servprocd
- CFDISK-1409: NA52 FW release for WCOF model drives
- CONTAP-492278: monitor.ioCard.degraded: IO card is degraded
Recently updated
(date updated)- CFBMC-8337: Inlet ODP Temp changes after ONTAP reboot
- CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown
- CONTAP-363985: False-positive CSHM "SwitchIfDead_Alert" reported on ISL interfaces
- CFBMC-8277: Node reboot because of BMC heartbeat missed
- CFBMC-6022: Takeover due to BMC SoC hang causes ONTAP shutdown with BMC FW 13.11
- CONTAP-230167: Extra whitespace and quotation marks in "Chassis ID" in "system chassis show" output
- CONTAP-557524: NA56 FW release for X4020S173A* and X4032S173A* model drives
- CFBMC-5907: BMC flaps Wrench Port and records corresponding SEL logs
- CFBMC-1586: False-positive NVMEM battery alerts periodically cause ONTAP to shut down during an active learning cycle on some systems
- CHW-3033: The NVMEM battery full-charge capacity is critically low (20 ). To prevent data loss, the system will shut down in 20 minutes
- CHW-3310: AFF A90 SP HBT MISSED AND STOPPED with sp.ipmi.lost.shutdown in 10 minutes
- CHW-2403: MismatchedHAPairtoPortRangeB_Alert after ONTAP update
- CHW-1873: AFF A900, ASA A900 or FAS9500 reboots abnormally without reboot string or error messages
- CONTAP-474367: ONTAP cluster node reboots unexpectedly page fault (supervisor read data, page not present) on VA 0x10 cs:rip 0x20:0xffffffff8af7a734 rflags 0x10287 in SK process nvmm_error
- CONTAP-302921: New drive firmware to mitigate medium errors on some *WUH72* and *WPSCE* model Drives
Recently added
(date created)- CFBMC-8337: Inlet ODP Temp changes after ONTAP reboot
- CFBMC-6032: Enhance system resiliency when BMC encounters CAN bus errors
- CFBMC-6776: BMC SMTP AutoSupport feature is no longer supported
- CHW-3545: System continuously rebooting due to T6 fatal error
- CHW-2837: Drawer failing in DS460C shelf causes drives to go missing and possible multidisk error
- CFBMC-8389: IP Addresses are not anonymized in sp-latest-ipmi.txt ASUP file
- CONTAP-535251: Enhancements for BMC firmware version 18.5
- CONTAP-570771: Enhancements for BMC firmware version 16.8
- CONTAP-325377: 'TPM is not active' error when trying to enable Onboard Key Manager
- CONTAP-599738: NA51 and NA52 FW release for the S173A drives
- CONTAP-599735: NA56 FW release for the S1733 drives
- CONTAP-599733: Disk type X4020S173A15TNQF reporting aborted commands on firmware NA55
- CFBMC-8357: BMC "bmc diag" and "ethtool" displays "Cannot get wake-on-lan settings: Operation not permitted" error
- CONTAP-597858: Creating or deleting cluster-management LIF doesn't sync with BMC immediately
- CFBMC-7586: Incorrect reporting of fan FRU state after fan removal and reinsertion
