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CHW-1006: ONTAP cluster node reboots unexpectedly, X1146A Ethernet card failure

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ontap-9
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Issue

  • ONTAP cluster node reboots unexpectedly:
p[t6nex0: * PL_INT_CAUSE 0x1940c = 0x00000001, E 0x1fffe77d, F 0x00000000                                              
t6nex0: * [0x00000001] CIM                                                                                       
t6nex0: ! CIM_HOST_INT_CAUSE 0x7b2c = 0x00000004, E 0x007dffe6, F 0x007dffe6                                
t6nex0: ! [0x00000004] CIM TIMER0 interrupt                                                                t6nex0: - CIM_HOST_UPACC_INT_CAUSE 0x7b34 = 0x00001100, E 0x7fffeeff, F 0x3fffeeff
t6nex0: - [0x00001000] CIM block read from flash space                                                          
t6nex0: - [0x00000100] CIM block read from boot space                                                               t6nex0: firmware reports adapter error: Crash (0xc014c010)                                              t6nex0: encountered fatal error, adapter stopped (0).

The following PANIC message can be also found after that:

PANIC  : page fault (supervisor write data, page not present) on VA 0x48 cs:rip 0x20:0xffffffff80a4eb89 rflags
0x10246

version: 9.11.1P8: Thu Apr  6 20:02:50 EDT 2023][


  • In a MetroCluster IP system, the X1146A Ethernet card failure, can cause the partner to takeover due to heartbeat loss.

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