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CONTAP-248951: Cluster switch reports SwitchUnreachable_Alert/IP address not reachable after ONTAP upgrade

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ontap-9
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hw
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Issue

Issue:
  • After upgrading ONTAP, one or more nodes report that the cluster switches are unreachable:

[ClusterA::*> system switch ethernet show Switch Type Address Model

--------------------------- ------------------ ---------------- --------------- Switch-A1

cluster-network 1.2.3.4 OTHER Serial Number: Unknown Is Monitored: false Reason: IP address not reachable Software Version: Cumulus Linux version 5.4.0 running on Mellanox Technologies Ltd. MSN2010 Version Source: LLDP

Switch-A2

cluster-network 1.2.3.5 MSN2100-CB2FC Serial Number: Unknown Is Monitored: false Reason: IP address not reachable Software Version: Cumulus Linux version 5.4.0 running on Mellanox Technologies Ltd. MSN2010 Version Source: LLDP]

  • An alert is also observed in [system health alert show]:
[Node: ClusterA-01 Alert ID: SwitchUnreachable_Alert Resource: Switch-A1 Severity: Major Indication Time: Fri May 03 09:39:17 2024 Suppress: false Acknowledge: false Probable Cause: The ethernet switch's IP address is not reachable from the local node. Possible Effect: Monitoring of the switch and log collection will not function. Corrective Actions: Ensure that the IP address is reachable or specify the correct reachable IP address. Node: ClusterA-01 Alert ID: SwitchUnreachable_Alert Resource: Switch-A2 Severity: Major Indication Time: Fri May 03 09:39:18 2024 Suppress: false Acknowledge: false Probable Cause: The ethernet switch's IP address is not reachable from the local node. Possible Effect: Monitoring of the switch and log collection will not function. Corrective Actions: Ensure that the IP address is reachable or specify the correct reachable IP address.]

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