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CONTAP-411595: HW Diagnostics "Quad Port 25GbE Ethernet ConnectX-7 VPI: FAILED"

  1. Last updated
    Apr 10, 2025
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Category:
ontap-9
Specialty:
hw
Last Updated:
4/10/2025, 11:22:01 AM

Issue

X60132A: 4p, 10G/25G Ethernet Controller CX7
 
Quad Port 25GbE NIC shows as FAILED due to System-Level HW Diagnostics
It only reports an error during the DIAG test. After ONTAP is started, the port shows UP.
 
System Test Summary:
     Dual Port 100GbE Ethernet ConnectX-6 DX: FAILED
     Quad Port 25GbE Ethernet ConnectX-7 VPI: FAILED　★
scan system
=======================================================
OCP Quad Port 25GbE Ethernet ConnectX-7 VPI:
Interface Link Speed FW Version
e3a Down Unknown! 28.41.1000 (NAP0000000029)
e3b Down Unknown! 28.41.1000 (NAP0000000029)
e3c Down Unknown! 28.41.1000 (NAP0000000029)
e3d Down Unknown! 28.41.1000 (NAP0000000029)
=======================================================
Quad Port 25GbE Ethernet ConnectX-7 VPI External Loopback Test Failed ★

 

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