Skip to main content
NetApp Knowledge Base

CHW-1461: Frequent "wrong charge", "no charge", and "current high" battery events with pending system shutdown

  1. Last updated
  2. Save as PDF
Views:
69
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

FAS8300, FAS8700 or AFF A400 systems might report "wrong charge", "no charge", or
"current high" battery events with a 20-minute or 24-hour shutdown timer started.

Example AutoSupport messages:
 callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL.

 callhome.battery.failure:EMERGENCY]:  Call home for BATTERY (current high) CRITICAL.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.