Skip to main content
NetApp Knowledge Base

CONTAP-434153: Node fails to boot with "This platform is not supported" error when upgrading to ONTAP 9.15.1 and later

  1. Last updated
  2. Save as PDF
Views:
267
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

When performing an upgrade from a version earlier than ONTAP 9.15.1 to ONTAP 9.15.1 and later, the node might fail to boot with the following error message:
NetApp Data ONTAP 9.15.x
This platform or platform variant is not supported
on this storage OS release.
System will be shut down because it is an unsupported platform.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.